Clinique Bonus Time

United Kingdom

This is a schedule of Clinique gifts with purchase in the UK for the next 1-2 months.

UK Clinique Gifts Schedule
Store Date 10 – 17 June 2024
Upcoming: July 2024*

*Exact date unknown. This is a prediction based on dates from previous years, but due to current events the calendar might be unreliable right now.

To qualify for a free Clinique bonus in the U.K., you have to usually make a purchase of 2 or more Clinique products (one to be foundation or skin-care). Note that in-store offers may vary.



Clinique Gifts on
10 – 17 June 2024

Play our exclusive Spin for Clinique Treats game on and enjoy up to 20% off, free gifts and more.

Threshold varies per offer and will be communicated when the offer is displayed. Maximum purchase requirement will be £45.

Spin for Clinique treats

You have 5 chances to redeem an offer. There are two 5-piece gifts:

Pink 5-pc gift includes:

  1. Pink makeup bag
  2. 7 Day Scrub Cream Rinse-off Formula, 30ml
  3. Dramatically Different Moisturizing Lotion+, 15ml
  4. High Impact Mascara, 3,5ml
  5. Blushing Blush Powder Blush, 3.1g

Purple 5-pc gift includes:

  1. Purple makeup bag
  2. All About Shadow Duo Slider in Strawberry Fudge Duo, 1.7g
  3. Take The Day Off Charcoal Cleansing Balm, 15ml
  4. Clinique Happy Perfume Spray, 4ml
  5. Blushing Blush Powder Blush, 3.1g

Spend more, get more

Spend £60+ and enjoy 2 free deluxe eye minis:

  1. All About Eyes™, 5ml
  2. High Impact™ Mascara, 3.5ml

Worth £24.

shop now at

Promotion ends 17/06/2024 at 11:59pm whilst stocks last.


The past Clinique promotions in the UK

Below are the most popular bonus times across the U.K. over the past 12 months. Check out the previous months to see what to expect, as the stores tend to follow a pattern from previous years.

Affiliate disclosure

Please note that some of the links on this page are affiliate links. If you click on these links and make a purchase, I may receive a small commission at no additional cost to you. This helps keep the website running.


  1. Marion
    December 11, 2021 at 5:07 pm (3 years ago)

    Why have you discontinued Touch base for eyes in the UK? I have used the Canvas or Canvas light for over 40 years.

  2. Sue Hill
    September 30, 2020 at 11:13 am (4 years ago)

    My granddaughter is 11 years old and getting very interested in makeup having been a devotee of Clinique for years I want her to take care of her skin. I wondered if you ever do promotions with suitable products. Her birthday is in December so I am trying to plan ahead.
    Thank you l hope you can help.

  3. Rose
    September 25, 2020 at 3:45 pm (4 years ago)

    Brown Thomas has the best bonus time ever in 18 years!! Hope we get as good offer as this in boots

    • Kaye
      October 10, 2020 at 3:25 pm (4 years ago)

      Brown Thomas often mirrors Harrods and Fenwick over here, Harrods bonus I think is coming up end of the month. I usually do a haul once a year and travel to Harrods especially as the bonus gifts are a lot bigger than those given out Boots, John Lewis etc.

  4. Hazel Capal
    July 16, 2020 at 11:46 am (4 years ago)


    As we are considered vulnerable and unable to visit your store, can I order clinique make up (and possibly other items!) for delivery please?

  5. Mary-anne
    July 12, 2020 at 6:34 am (4 years ago)

    Brought the moisturiser and fatigue Cartridge last week
    From boots I didn’t know there was offers like this. Gutted as all I use is Clinique products too,

  6. Ruth Jacques
    July 8, 2020 at 8:20 pm (4 years ago)

    Travelled round trip of 50 miles on 8th July to House of Fraser Metrocentre only to be told tgat bonus time doesn’t start until 9th July. Your info doesn’t say that bonus time is not available in all House of Fraser stores. Misleading and promoting travel ti stores when not necessary. Disappointed 😥

  7. Rebecca Exon
    July 3, 2020 at 4:44 pm (4 years ago)

    Unfortunately very disappointed with Clinique for the false advertising on the bonus time at House of Fraser, as travel especially even when nervous about shopping during the covid times but wanted to support Clinique and the shops, traveled a total 5o miles there and back only to find there was no such offer.

    • Alice
      July 4, 2020 at 7:48 am (4 years ago)

      Rebecca, really sorry to hear that. The offer is available at selected stores only.

  8. Camilla
    May 13, 2020 at 3:52 pm (4 years ago)

    I can see that you have mentioned Debenams as being the current store with Clinique Bonus time (12th May- 25th May 2020) but I cannot see this mentioned on their website anywhere and also, not sure if you have noticed but Debenams and House of Fraser both appear to have very limited stock of Clinique products, I can’t even find their standard most popular 3-step for sale, have you heard of this from other people or experienced this yourself?

  9. Amanda Croll
    April 6, 2020 at 9:23 pm (4 years ago)

    I was really disappointed that I didn’t make it to a boots store to get make up spring offer because of the lock down

  10. Irene
    April 4, 2020 at 9:52 pm (4 years ago)

    I have a leaflet with a Free Clinique Gift offer.
    The leaflet says it’s available online but when I go online it says it’s only available in store.
    Considering the government guidelines are to stay at home, stay safe and save the NHS I am amazed that you are encouraging people to go to the shops.
    This would not have been deemed necessary travel or shopping for essential items
    The offer was only available until today (4 April) so I I have now lost out on this.

  11. Janet Taylor
    April 3, 2020 at 11:06 am (4 years ago)

    I want to buy Clarifying lotion 3 400ml plus another to get this bonus offer. However all stores, especially Boots in Wakefield where I have shopped for years, are closed because of corona virus.

    How can I get these goods?

  12. Heidi North
    April 2, 2020 at 2:19 pm (4 years ago)

    As Boots stores are currently closed is it possible to get the 19 march to 4 april gift online

  13. Dani
    April 2, 2020 at 8:21 am (4 years ago)

    Will bonus time be available on line because people can’t get into store to purchase

  14. Zara
    March 28, 2020 at 2:10 pm (4 years ago)


    Since many Boots stores have closed their Clinique counters because of the virus, is there going to be a way to purchase products/ Bonus Time online? Or is there an alternative retailer/ Boots Store that we can get Clinique in?

  15. Lexie Frost
    March 24, 2020 at 12:12 am (4 years ago)

    If I have in the past 3 months bought skincare and foundation from Clinique does that count in the offer? I got sent this offer via post?

  16. Jeanne Smith
    March 23, 2020 at 2:03 pm (4 years ago)

    Unable to access bonus time in stores as they are all closed understandably. Hopefully you will now offer bonus time on line, if not bring the offer back after the pandemic.

  17. Pat
    March 21, 2020 at 3:23 pm (4 years ago)

    Due to the current crisis, I can not get to a Boots shop to purchase and receive the Clinique gift.
    Can I do this on line as I can only use the eye products ?

  18. Rovina Duffy
    March 19, 2020 at 5:12 pm (4 years ago)

    Hi my wife takes advantage of your bonus each year however we are both over 75 and during this recent crisses we are home bound for some time.

    Can I please order my product over the phone and receive the bonus bag. I will pay for delivery if needed.
    Yours Rovina Duffy.

    • Linda Baldwin
      March 21, 2020 at 11:24 am (4 years ago)

      Yes in a similar position but not able to go into the store to purchase.

  19. Jennifer Morgan
    February 13, 2020 at 1:09 pm (4 years ago)

    When will Clinique have next offer in Boots in Durham please?

  20. Anita Thomas
    November 21, 2019 at 2:09 am (5 years ago)

    The Bonus gifts have gotten so boring!! I use to look forward to it, but it’s not worth waiting for anymore.

  21. Lucie
    November 20, 2019 at 10:44 pm (5 years ago)

    I would like another gift as I stupidly bought skincare foundation 2 brushes mascara and eyeliner and a bronzer in one transaction, I should have done two separate ones to get free bonus twice as my purchase would both have qualified for this. Oops silly me. As I said I would love to give to my sister. Please send the other gift. Thank you xx I can send my receipt from today to prove this.

  22. Rose
    October 6, 2019 at 11:01 pm (5 years ago)

    Will there be a house of fraser bonus time.?

  23. Pritesh Patel
    September 10, 2019 at 7:15 am (5 years ago)

    Hi It is bonus time at, yet there is nothing for men’s IF I order two items or spend over £49.
    Can you help ?

  24. Christine Eglin
    August 6, 2019 at 6:23 pm (5 years ago)

    Bonus gift showing out of stock.
    What happens now. Will I still get one?

  25. Christine Eglin
    August 6, 2019 at 6:18 pm (5 years ago)

    Just tried to order two items from Clinique and the free gift is not in stock will I get one later. Or will I not get one at all.

  26. Jackie
    August 6, 2019 at 11:17 am (5 years ago)

    Does the Boots store at Longwater Park, Norwich sell Clinique products? Thanks

  27. Gaum
    August 4, 2019 at 10:21 am (5 years ago)

    Really disappointed when I wanted to buy Clinique products from John Lewis online when the last Bonus Time offer was on. You could only buy bundles that John Lewis had put together, none of which I wanted. If you chose your own products, even if you met the criteria for a gift, you didn’t get one. Won’t be doing that again.

  28. Christine
    July 29, 2019 at 11:52 am (5 years ago)

    Went into boot in teessiders park early Friday to ask advice and purchase clinique products , I explained I am going to a wedding and needed advice on make up I’m 69 and don’t usually wear it but the assistant was not helpful at all kept shrugging her shoulders saying it’s up to you I did spend over 50 pounds on skin care but wont go back to boots for my products again .

  29. mary howard
    July 26, 2019 at 6:27 pm (5 years ago)

    please remove.your t.v advert. i searched today boots, debenhams, camp hobsons for your samples in NEWBURY Berks. i have a birthday soon and I wanted to find a suitable gift for my daughters to buy me. they all said that they had nothing to offer. I do use your serum, but will not do so in the future.

  30. Rose
    July 16, 2019 at 6:45 pm (5 years ago)

    Re boots CBT July 2019 – what shades are the lipstick and blusher choices.thx

  31. Michelle
    June 7, 2019 at 12:32 pm (5 years ago)

    FYI everyone – don’t get the men’s gift from Debenhams. They only have 5 items rather than 6.
    Better to make this purchase from John Lewis or Boots, or the clinique website.

  32. June Helps
    May 27, 2019 at 5:43 pm (5 years ago)

    I am going to Oxford on Saturday 8th June, are there any stores with a Clinique Bonus Time offer on please

  33. Linda
    May 26, 2019 at 11:19 am (5 years ago)

    What is your definition of “skincare” for bonuses? Would a liquid soap qualify?

    • Michelle
      June 7, 2019 at 12:32 pm (5 years ago)


  34. ann
    May 20, 2019 at 3:18 pm (5 years ago)

    Does dickens and jones in richmond have clinique bonus time at the moment

  35. Angela Leggatt
    April 6, 2019 at 6:54 am (5 years ago)

    I purchased two Clinique items yesterday at Boots in Epsom and was pleased to receive the free gift bag but when I got it home I only had four items in it and I think there should have been more. I don’t want to have to travel back to Epsom and pay to park etc. Please can you help? Many thanks.

  36. Name
    March 29, 2019 at 7:54 am (5 years ago)

    Do you know what is in the harrods bonus? Do you get more items if you go In store rather than online?

  37. Alison Guest
    March 22, 2019 at 9:24 am (5 years ago)

    During Clinique bonus time, if buying online the skincare products, are the bonus gifts included ?

  38. Michelle
    February 20, 2019 at 4:07 pm (5 years ago)

    Does anyone else agree that the bonuses so far this year have been pretty unexciting?

    • Sophie
      February 27, 2019 at 2:51 pm (5 years ago)

      Yep! I’m due to re-stock in a couple of things soon and keep checking out the bonuses to see when / where’s best to get them. Not been tempted so far! Here’s hoping the next one at Boots will be good…

  39. Maggie
    February 18, 2019 at 11:27 am (5 years ago)

    All the bundles to qualify for the JohnLewis bundle are already out of stock!!

    • Alice
      February 18, 2019 at 11:28 am (5 years ago)

      This must be a temporary error on the John Lewis website. The bonus time starts today.

  40. Carole mckeegan
    January 29, 2019 at 3:29 pm (5 years ago)

    could you please tell me when the next bonus time is for Debenhams and John Lewis in the UK?

    • Alice
      January 30, 2019 at 9:22 pm (5 years ago)

      bonus time at Debenhams starts January 31, followed by John Lewis later in February (around Feb 17th).

  41. Tracy McCabe
    November 21, 2018 at 2:00 pm (6 years ago)


    Can you please advise when your next Bonus time is scheduled for Boots or John Lewis or online?

    Thank you in advance.

    Kind Regards,


  42. Caitriona
    September 30, 2018 at 9:31 pm (6 years ago)

    Hi there. I am very disappointed that Redness Solutions moisturizer has not been available in Boots Debenhams or Brown Thomas either in store or on-line on your promotion. It is the only moisturizer I can use as my skin is extra sensitive.the small stocks supplied to the stores sold out before I got there on 2nd day of promotion and although it was hoped to be back in it has not arrived. Can you help please. Located in Limerick Ireland

  43. Michelle
    September 7, 2018 at 2:23 pm (6 years ago)

    Quite delighted to have been alerted to the online offer yesterday – it’s a bonanza! thank you Alice. It’s worth mentioning there is also a (more modest) men’s gift available online too.

  44. Emma
    August 20, 2018 at 11:40 am (6 years ago)

    When will the next bonus time be that is online? None of these are for online purchases of 2 items, I need to renew my foundation and face wash but want to wait till i can qualify for the bonus gift via an online purchase 🙂 – will it be John Lewis?

  45. Name
    July 31, 2018 at 7:03 pm (6 years ago)

    DO NOT buy online via Boots, they do not have the bonus product! Appalling customer service as I ordered on day 1 & apparently they had already run out!!! No email notification or offer to replace the missing product. Boots are misrepresenting the offer & I didn’t even get the 6 products on the standard bonus as they only put 5 in. NEVER ordering online bonus again. All they did was apologise & now I have to spend £17.50 🙁 Rubbish

  46. Jacqui moon
    July 27, 2018 at 6:47 am (6 years ago)

    I would like to say my husband and son have used clinique mens range for many years. I purchase my products from boots. Birthdays. Xmas. Fathers day etc. But it frustrates me when you are on gift. I am sensitive to your products so everytime i have the oppotunity to choose items there is NEVER mens choice! So my boys never get the benefits of clinique on Gift.
    A tad sexist dont you think?

  47. Name
    July 14, 2018 at 5:41 pm (6 years ago)

    When is next bonus time in boots

    • Alice
      July 15, 2018 at 7:53 am (6 years ago)

      26th July

  48. Rebecca
    May 26, 2018 at 9:46 am (6 years ago)

    Last night this page was showing you could get a free gift with Clinique at boots … now it’s disappeafed today? Thanks

    • Alice
      May 26, 2018 at 10:33 am (6 years ago)

      Yes, the offer is no longer available at Boots.

  49. Name
    May 18, 2018 at 9:53 pm (6 years ago)

    HOF promotion doesn’t work

  50. Louise Couzens
    May 18, 2018 at 11:49 am (6 years ago)

    House of Fraser are denying any knowledge of the body scrub with any third purchase. Surely this constitutes false advertising? I purchased 3 items online, received the goodie. Bag, but no scrub. Have sent them a screen shot of the adverts from two different websites, but they claim to know nothing about it.

  51. Margaret Calder
    May 17, 2018 at 5:31 pm (6 years ago)

    House if Fraser are refusing to honour the ‘buy 2 products and receive a bonus bag’ ehich is fue to run until mid May. They say the promotion only applies to their Recognition card holders. This is not mentioned in your link to.their website nor can I see it on their website. I’m very disappointed. Is this legal for these adverts to be fake?

    • Louise
      May 18, 2018 at 11:52 am (6 years ago)

      I too have had problems with HoF. Bought three items but did not get scrub. They deny the offer exists despite me sending them screen shots from two websites clearly advertising it. This is false advertising.

  52. Ellen
    May 17, 2018 at 2:50 pm (6 years ago)

    House of Fraser tell me it was 3rd to 6th as I tried to order and nothing was showing in the basket 🙁 no wonder they’re in trouble

  53. Heather Roberts
    April 3, 2018 at 9:08 am (6 years ago)

    Other than Harrods, where else are having a bonus time before 12th April at Browns

    March 28, 2018 at 11:47 am (6 years ago)

    I seem to have been shortchanged in Boots of York todau – my bonus gift did not contain the chubby stick, nor the lipstick, not the pep start cream. I did receive a sample of take the day off make up remover. I was not offered a choice of items.

  55. Sandra Porter
    March 22, 2018 at 8:42 am (6 years ago)

    I ordered dramatically different moisturiser yesterday and take the day off eye and lip make up remover+the bonus time free gift which was offered. I was told by your website that I’d receive an email but I haven’t received anything.However the money has been taken from my card details I gave. Please assure me that my order is in process and I’ll receive it soon

    • Name
      March 29, 2018 at 9:23 pm (6 years ago)

      This isn’t Clinique’s website so you would need to ask them, this is just a helpful independent site run to let people know about bonus gift times in stores

  56. Jacqui
    March 5, 2018 at 5:47 pm (6 years ago)

    I’ve just seen (and used) a Clinique Bonus at my local Pharmacy in SE UK. It’s a Pyramid Pharmacy, formally a Lloyds Chemist. Gift is a Marimekko bag with 5 goodies in. Very nice.

  57. Lauren
    February 19, 2018 at 5:37 am (6 years ago)

    I can’t see the John Lewis bonus offer… am I doing something wrong?? Thanks 🙂

  58. Amanda Norris
    February 18, 2018 at 11:35 pm (6 years ago)

    I used to receive text messages for bonus times in local stores, Peterborough area, but they seem to have stopped coming. I enjoy bonus time but miss them as I do not go into Peterborough on a regular basis only when I need something. If possible I would be grateful if the alerts could be reinstated please.

    • LynnB
      February 22, 2018 at 10:09 am (6 years ago)

      Amanda, you will need to ask Clinique to do this for you.
      Come to think of it, I haven’t received any text reminders from Clinique for quite some time, but I do still get the little post cards delivered, and of course I regularly look at this page which is run by Alice.

  59. Kirsty
    February 18, 2018 at 12:54 pm (6 years ago)

    When is the next bonus time in Boots?

    • Name
      February 19, 2018 at 3:07 pm (6 years ago)

      The next bonus time at Boots will be on 6th March 2018.

  60. Michelle
    January 17, 2018 at 9:57 am (6 years ago)

    Hi Alice
    I understand there is a gift at Fenwicks/Bentalls starting on 18th January (tomorrow!). They usually have really good ones. My mother has a card showing the details but I can’t find anything online. Customers can choose 8 /11 items and there is a step-up gift of moisture surge overnight mask. I can’t wait!

  61. Gillian Skelton
    December 8, 2017 at 5:57 pm (7 years ago)

    My daughter and I were wanting Clinique for Christmas, there are no Bonus times in the Newcastle area, we are very disappointed and you have lost sales.

    • Michelle
      January 17, 2018 at 10:03 am (6 years ago)

      Gillian – this website is not Clinique, it’s about Clinique bonus time and is voluntarily run by an individual to help other shoppers.

    • LynnB
      January 17, 2018 at 10:46 am (6 years ago)

      Gillian this website is not connected to Clinique. It is run by Alice (see the ‘About Me’ section on the right of the page) who very kindly lets us know of any upcoming Bonus Times.
      Also, Clinique have never had a Bonus Times in December – they don’t need to have any promotions in the approach to Christmas.

  62. lawson
    November 29, 2017 at 11:41 am (7 years ago)

    Hello there,

    Hope you are well? Can you tell me when the next bonus time is coming to boots or Debenhams?



    • Alice
      November 29, 2017 at 12:34 pm (7 years ago)

      I think the next GWP offer at Debenhams will start in February 2018. Then in March at Boots.

  63. Penny Loya
    November 4, 2017 at 12:28 pm (7 years ago)

    Harvey Nichols bonus time starts on 23/11 17

  64. Mrs Allsop
    November 1, 2017 at 2:21 pm (7 years ago)

    I went through the online chat and explained My normal foundation is Cream Chamois even better and asked what the equivalent is to this in the new even better glow so I can try this. Your Charline assistant was useless and took a very long time to come back and tell me to buy the same shade in the new glow. I spend ages trying to find this online then went to store to be told this shade didn’t exist. Thanks for wasting my time I have been a very loyal customer for over 25 years buying no other skincare or foundation and I honestly do expect (and have always experienced) better.

  65. Penny Loya
    October 23, 2017 at 10:38 pm (7 years ago)

    Harvey Nichols bonus time starts on 23/11/2017
    Always a good one

  66. Penny Loya
    October 19, 2017 at 7:39 pm (7 years ago)

    Harrods bonus gift promotion has started today
    They also have “Wrappings” the only stockist in the U.K.
    This is my all time favourite perfume

  67. Penny Loya
    September 28, 2017 at 10:25 pm (7 years ago)

    When is the next Harrods or Harvey Nichols promotion? Thanks

    Previous promotions are not much help

    • Alice
      September 28, 2017 at 11:08 pm (7 years ago)

      If you check the previous promotions you will see that the next GWP will most likely be at Debenhams (early October, like it was last year). Bonus time at Harrods was from 20 Oct last year, so you can expect the start around this date.

      • Penny Loya
        October 2, 2017 at 4:34 pm (7 years ago)


  68. Alison
    September 12, 2017 at 10:15 am (7 years ago)

    I bought 2 skincare items from Jogn Lewis on 2nd September which was the last day of their bonus time. I did not receive my free gift with my order. I contacted them to be told that they must have been out of stock! I would have held off and ordered from elsewhere to get my bonus time if I had been informed at the time. Is there any way of getting my gift if i can supply proof of purchase?

  69. Cait
    August 10, 2017 at 10:16 pm (7 years ago)

    Hi do you know when Debenhams will be offering clinique bonus time? I think iit was last run in February so thought iit should be due sometime soon hopefully. Thanks. 😉

    • Alice
      August 10, 2017 at 10:22 pm (7 years ago)

      Hmm, I am not sure. If you check the schedule on my homepage you will see that last 2 bonus times at Debenhams were in February and October 2016. So maybe we will have to wait 2 more months?

    • Lynn
      August 11, 2017 at 8:50 am (7 years ago)

      Hi. I was in Debenhams yesterday and the assistant on the Clinique counter said October.

  70. Susan Franklin
    July 31, 2017 at 1:36 pm (7 years ago)

    Can you please advise when your next Gift with purchase promotion will be at John Lewis stores?
    Thank you

  71. KayK
    July 28, 2017 at 1:04 pm (7 years ago)

    Hi I have ordered from boots website and am planning to get my other bits in store as weren’t available online. Due to collect my order tomorrow. Does anyone know if it is the Plum or Punch colour supplied as standard in the online gift? Need to know so that I can choose the other colour when I purchase in store. Thanks in advance to anyone that can help!

    • Name
      August 5, 2017 at 8:41 am (7 years ago)

      Plum is standard I believe

  72. M.Hoggart-Hill
    May 28, 2017 at 8:40 pm (7 years ago)


    I purchased two skin care items at my local boots today (pep-start exfoliating cleanser and pep-start blue moisturiser) £41 in total and I did not receive the current promo gift. I did not think about it until I returned home and I thought I qualified. Is this correct?

    I can provide a receipt copy to prove I did not receive the item (I am aware that these promos normally have to be processed through the till system)

    I visited the Boots in Broughton Park – Chester Rd, Broughton, Bretton, Chester CH4 0DP

    I look forward to hearing from you

    With kind regards
    M. Hoggart-Hill

    • Iain
      June 3, 2017 at 12:42 am (7 years ago)

      Why are you expecting this website to reply re this ?

      This isn’t Clinique, it is a website about Clinique, and, more specifically, Clinique Bonus Time, so shoppers can maximise their purchasing – the poor lady running this website does a cracking job of informing consumers, and you would be better contacting Boots or Clinique.

      • M.Hoggart-Hill
        June 19, 2017 at 7:50 am (7 years ago)

        Thanks you for your information. Obviously I was not aware of this.

        Have a nice day!

        • LynnB
          June 22, 2017 at 8:12 am (7 years ago)

          Hi M.Hoggart-Hill,

          I don’t run this site but I think I can answer your question.

          Boots haven’t had a Bonus Time recently. The current Bonus Time is on the website, so you have to make your purchases online from the Clinique website to get the Bonus gift. The lady who runs this site will let us know when the next Bonus Time is on at Boots.


    • Name
      July 15, 2017 at 1:19 pm (7 years ago)

      The same thing happened to me! And they were advertising a free gift with purchase on their website. Shameless as I am, I returned my purchases, simply explaining that I’d been expecting the free gift, which they had no problem with and said they likely ran out.. better luck next time!

  73. Name
    May 25, 2017 at 8:48 am (7 years ago)

    When is there a Clinique bonus time in Guildford?

  74. jane
    May 17, 2017 at 4:53 pm (7 years ago)

    Any news on the next bonus time in the UK? The current one doesn’t have the miniature DDM so I’m hoping the next one does.

    • darcy
      May 17, 2017 at 6:12 pm (7 years ago)

      I was told in Boots the next bonus time will be at the end of may near the spring bank holiday

  75. elaine banks
    April 21, 2017 at 5:23 pm (7 years ago)

    can you please email as to when the next house of fraser, boots and Stanstead Airport are next having their bonus times?

    • Name
      April 28, 2017 at 1:45 pm (7 years ago)

      The girl in house of Fraser said early may

  76. Nicola clarke
    April 6, 2017 at 8:20 am (7 years ago)

    I used to receive notifications via e mail of upcoming bonus time offers, unfortunately they have stopped Nx I have no idea why .

  77. Julie
    April 6, 2017 at 6:42 am (7 years ago)

    Is it possible to order online from harrods?

    • Alice
      April 6, 2017 at 9:00 am (7 years ago)

      I think it is possible but you will not receive the gift.

  78. Vicky
    March 13, 2017 at 11:46 am (7 years ago)

    What will the next gift event in boots be?
    On the 16th of March 2017.
    Many thanks

    • Alice
      March 13, 2017 at 12:21 pm (7 years ago)

      To be honest, I have no idea, there are no info about this promo anywhere.

  79. Arllyn Phillips
    March 9, 2017 at 5:43 pm (7 years ago)

    Are you offering a Clinique promotion at Boots this year (2017)?

  80. Christine
    March 2, 2017 at 9:40 pm (7 years ago)

    Can I please have the contact details of Clinique customer service Ireland. I’ve been a Clinique customer for 20 years now, and I have an issue that I’d like to discuss. Kind regards

    Christine Hudner

  81. Michelle Feraday
    March 1, 2017 at 9:43 pm (7 years ago)

    I placed an order with John Lewis yesterday and when I checked out I was not given the option to obtain the bonus time gift set. Customer services said that my order did not qualify for the bonus time gift set. However, on checking the Clinique Bonus Time Website I should be entitled to the gift set as I ordered two skincare products. I have been buying Clinique for 33 years. Very disappointed.

    • Alice
      March 1, 2017 at 10:15 pm (7 years ago)

      The online qualifier for this promotion is to purchase one of any Clinique bundle. There were 18 bundles to choose from, but the page containing those bundles is not available at this moment. I don’t know why.

    • jane
      March 10, 2017 at 7:35 am (7 years ago)

      I made the same mistake with John Lewis and ended up returning it all as I only bought the products as it was bonus time. I bought two skincare items but they didn’t ‘qualify’.

  82. Siobhan
    February 14, 2017 at 1:25 pm (7 years ago)

    Hi Alice,

    I just wanted to say thank for running this site! I always check this before I pick up a new item so I can benefit from the bonus time. I always thought it was an official site and hadn’t realised it an individual running it.

    Great site, thanks! 🙂

  83. Rachel Metcalfe
    January 14, 2017 at 2:52 pm (7 years ago)


    When is the next bonus time at House of Fraser stores and online (UK) please?


    • Alice
      January 15, 2017 at 1:15 pm (7 years ago)

      I think it will be in May.

  84. Carol Friend
    November 16, 2016 at 12:51 pm (8 years ago)


    Ordered two items (one skincare) from House of Fraser a few days ago so free Clinique bag was part of order. Delivered today without free gift so phoned House of Fraser who are unable to tell me what has happened and will get back to me in 48 hours.

    Very poor – they are still showing the free gift as available on their website and when you checkout. Seem v unwilling to sort this out immediately.


  85. Catherine
    November 15, 2016 at 6:47 pm (8 years ago)

    Does anyone know when the next Harvey Nichols BT will be?

  86. kath Clarke
    October 27, 2016 at 11:28 am (8 years ago)

    wanted to warn people that Debenhams website shows offer but if out of stock does not let you know! I made my 2 purchases in good faith to qualify and did not get the bonus gift. I’ve called them and they said they’re out of stock so I miss out. I’m returning my goods. Dissatisfied customer

  87. Sam
    October 15, 2016 at 9:25 pm (8 years ago)

    Hi. When will be the next bonus time at boots? Thanks

  88. Jenny
    September 24, 2016 at 1:50 pm (8 years ago)

    When is the next bonus special offer on at boots in manchester

  89. Melissa
    September 24, 2016 at 8:25 am (8 years ago)

    Does fenwick in Leicester have Clinique bonus time this weekend ? Thankyou

  90. Marion jones
    September 19, 2016 at 11:07 pm (8 years ago)

    My first experience with Clinique at debehams Basingstoke . Vicky was amazing listen to my concerns regarding rosacea. I purchase redness foundation and yellow compact power. Total of £51.50. I was surprised to find no free gift offer in store . But would have gotten this if I purchase on line.

  91. Name
    September 1, 2016 at 9:04 am (8 years ago)

    I have sensitive skin and buy Clinique products as they are excellent value – however could I request the bonus gifts include colours of lipstick or eyeshadow that can be used on darker skins. The colours tend to suit lighter ladies – I am african and can never use the the lipsticks or shadows – you must have colours that are applicable to all.

    • HY
      September 21, 2016 at 10:06 pm (8 years ago)

      I second that! And so do many of my friends. It’s easy to offer an option for dark skin and one for pale skin.

    • Name
      September 25, 2016 at 10:52 am (8 years ago)

      Probably better off directing this comment to Clinique themselves

  92. Wendi
    May 25, 2016 at 6:33 pm (8 years ago)

    Hi ive had a card through the post to say that theres a clinique offer in selected stores, but i cant find out where these shops are. Its a uk Clinique Summer collection offer, thanks for replying

  93. Zey vd Klashorst
    May 24, 2016 at 1:38 pm (8 years ago)

    will your current free gift which is only in only in Knightsbridge, Manchester, Edinburgh, Leeds, Liverpool (Harvey Nichols until 4 june) become available in London? it has most products i want to test and i usually buy my staples and go for bonus time to trial new products? it has two spwcific products not usually in your bonus time, the powder and concealer, i am eager not to loose out on opprtunity if this exact selection is not in London stores. thks Zey

    • cchristo
      May 25, 2016 at 7:01 pm (8 years ago)

      Knightsbridge is in London.

  94. Nicola Martin
    May 20, 2016 at 12:50 pm (8 years ago)

    As per your email with Clinique bonus time at house of fraser – you offered a full size make up remover when purchasing a third item. I went into House of Fraser Milton Keynes to purchase three skin products and was told that if I had received this offer that they were sorry they couldn’t give me the make up remover as they never received stock. I was not even offered an alternative. I have been a customer of Clinique for aboutt 20 years (In South Africa and UK) and was shocked at this service. The ladies were lovely and not fault to them at all – but the fact that there was no alternate item for the mess up. Please can someone respond. Kind regards.

  95. Melanie
    May 10, 2016 at 1:04 pm (8 years ago)

    Hi I ordered the Clinique sonic cleansing brush online worth £79.00. My package arrived yesterday and there was no bonus time gift (Online qualifier: yours free when you spend £50 or more on Clinique products) and no other free gift (and get something EXTRA: with every 3rd purchase (instore) or with £65 spend (online) you will receive a full size Take The Day Off makeup remover (a £17 value). Free shipping is when you spend £50+.) as quoted above. I rang up to ask where they were and the person I spoke to said that I woud only qualify for the gifts if I had a recognition card. This is clearly not stated anywhere above, and as a result I will now be returning this item to yourselves and you you will lose the sale. I would appreciate any comments you may have regarding this mix up.

    • CliniqueFan
      May 12, 2016 at 8:49 am (8 years ago)

      This isn’t the HOF website. This is an independent site that just gives details of what offers are on where. I think it’s a bloody good site, and check it before each Clinique purchase, in case I can get some freebies at another department store. YOU NEED TO SPEAK TO HOUSE OF FRASER. How some people get by in life.. the mind boggles.

  96. Doreen Tombs
    May 7, 2016 at 9:24 am (8 years ago)

    I’m sure I saw yesterday that if I return a used Clinique facial wash to Debenhams, I would be given a new on. Have I dreamt this?

  97. Heather
    March 20, 2016 at 8:52 am (8 years ago)

    I have just missed the boots bonus by one day, I have 3 products to buy, can you tell me when the next bonus is on in the UK and which store please.

  98. Ashley
    March 10, 2016 at 7:13 pm (8 years ago)

    What do I need to do to order the Clinique items to receive the free gift online for the store Boots??

  99. Sue
    March 2, 2016 at 10:59 pm (8 years ago)

    I would like to know what counts as skincare for the John Lewis gift please. I was told Clarifying Lotion does not count.

  100. Gemma
    February 23, 2016 at 9:09 am (8 years ago)

    My mum says Bonus Time at Boots starts on 3rd March.

  101. Angela
    February 15, 2016 at 1:02 pm (8 years ago)

    Hope you are ok Alice – there’s not been a response from you for a while x
    I love this website, I check it almost daily!

  102. Louise
    February 4, 2016 at 12:22 pm (8 years ago)

    Hi are there any men’s bonus gifts coming up? Just planning my husbands birthday preset for March! Xx

  103. Sue grimshaw
    February 3, 2016 at 11:19 am (8 years ago)

    When is bonus time at John lewis

    • Sally
      February 14, 2016 at 7:43 pm (8 years ago)

      Think it may be starting on 18 feb

      • Angela
        February 15, 2016 at 7:38 pm (8 years ago)

        What about Harrods and boots?


  104. Lois carter
    February 1, 2016 at 5:25 pm (8 years ago)

    When does the next bonus offer start at defendants and boots chemist

  105. Name
    January 21, 2016 at 6:44 pm (8 years ago)

    Where do you think the next bonus time will
    Be in the UK?
    Also where do you think the best gifts are from? Harrods are pretty good but not so easy to hear about it and get there!

  106. Veronica
    November 30, 2015 at 10:46 pm (9 years ago)

    Any idea when and where the next bonus time will be ? I tried to order on line from Harvey Nicoltts but noticed the free gift was not added. I call them and told me that the bonus time is available only in store. unfortunate i do note have a store close to where i live.

  107. Carol Lovett
    November 15, 2015 at 11:34 pm (9 years ago)

    I went on the Clinique Bonus time web site today and on it are Free beauty samples appearing to be
    from Clinique. It is a scam and a con from a company that goes by the name Find Beauty and Truth and
    I almost fell for it. They get your bank details for post and packaging, but you find later that you have
    given them the opportunity to keep charging £69.00 a month, an absolute con, please be aware of this,
    I was under the impression the “free sample was from Clinique.

    • Alice
      November 16, 2015 at 11:48 am (9 years ago)

      do you mean on this page? It could be one of the advertisements. I have moderated the “free samples” ads on my website, so hopefully they wont be shown again.

  108. Angela
    November 12, 2015 at 11:22 am (9 years ago)

    Can you let me know which store has bonus time week commencing 16th November2015 please

    • Alice
      November 12, 2015 at 12:15 pm (9 years ago)

      probably at Harvey Nichols at the end of November. But I am not sure.

  109. Lynn
    November 11, 2015 at 12:04 pm (9 years ago)

    I just wanted to thank you for maintaining this page for all us Clinique lovers. I don’t think you get enough thanks for doing this, and I for one appreciate it. I never buy my Clinique products without checking your page first. So thank you. Lynn

    • Alice
      November 11, 2015 at 1:29 pm (9 years ago)

      really nice to hear that someone finds this website useful. thank you.

      • Amie fox
        December 14, 2015 at 10:17 pm (9 years ago)

        Me too you do a great job!!

  110. Ang
    October 16, 2015 at 12:16 pm (9 years ago)

    Do you know when the clinique bonus at harrods will be? It’s due I think

    • Alice
      October 16, 2015 at 1:06 pm (9 years ago)

      last year it was from 23rd Oct. So one more week.

  111. Emma
    October 8, 2015 at 6:27 pm (9 years ago)

    Hey I was just wondering when the Selfridges bonus time was? I understand that you may not know, but based on previous years is it likely for there to be one before Christmas.
    Thank you so much and the the website is great!

    Emma x

    • Alice
      October 9, 2015 at 9:15 am (9 years ago)

      hmm, I dont post about this bonus, but if you think it was around this time one year ago, it should be again around those dates.

  112. Angela Murphy
    September 26, 2015 at 12:28 pm (9 years ago)

    Hi I just attempted to order from BrownThomas but they only deliver to addresses within Ireland,thought you would find this comment helpful.

    • Alice
      September 26, 2015 at 12:33 pm (9 years ago)

      yes, thanks for the info! I didn’t know about this.

    • Ang
      October 4, 2015 at 5:16 pm (9 years ago)

      Hi do you know any info about the October harrods clinique promo? I’ve been waiting for it as it is my birthday and bonus time from harrods is usually great. Dates and any info on contents would be good. I love your website and check it all the time

  113. Dannielle (UK)
    September 16, 2015 at 2:01 pm (9 years ago)

    Just been to Fenwick Leicester, Clinique Bonus Time has started today with 10% off purchases for today only.

    • Charlotte
      September 16, 2015 at 4:00 pm (9 years ago)

      Newcastle too! Except 10%

  114. Read
    September 3, 2015 at 8:53 am (9 years ago)

    Please could you explain to me why you advertise that John Lewis have a Bonus Time if you purchase one skin care and one other, but when I ordered online with John Lewis I did not qualify for my Bonus Time gift due to the fact that you have to buy a bundle. I am extremely cheesed off, as I was under the illusion that I should received it. I now have two products from Clinque and no Bonus Time gift.

    • Alice
      September 3, 2015 at 10:15 am (9 years ago)

      Im sorry to hear it. When I posted details about the promotion the requirement was “purchase of 2 Clinique products (1 skincare or foundation)”. After some days I checked the website again and I saw “with purchase of any Clinique bundle” note there and I have updated this page. very sorry that you had such a experience, always check the shopping bag if the gift was added. BTW, I can still see the original requirement even on the official FB Clinique UK page :/

  115. Harriet
    August 11, 2015 at 10:11 am (9 years ago)

    I was wondering if you could tell me when the next bonus gift is going to be on and in which store in the UK, once the Boots one has finished. I don’t need to replenish just yet, so wondering if I could hang on until the next bonus time.

    • Alice
      August 11, 2015 at 11:46 am (9 years ago)

      at Beales from 13th August to 29th August.

  116. Claire
    July 8, 2015 at 8:40 pm (9 years ago)

    I always use this site when shopping at clinique! But I was in Harrods London on Sunday 5th July and they had an offer on that I think you’ve missed. I got a 5pc gift in a red and pink patterned makeup bag when I bought two items (in my case both were skincare but I don’t know if the offer extends to other purchases)

    • Alice
      July 8, 2015 at 9:59 pm (9 years ago)

      Thanks for being my regular visitor. I try to do my best to cover all promotions in US, UK and AU but maybe I can miss something. However, I post only regular bonus times (happening nationwide, not only in one store in one city). There was such a promo at Harrods in April this year and following the rule (two bonus times at each store in a year) the next bonus at Harrods should start in October.

  117. Maria
    July 8, 2015 at 12:46 am (9 years ago)

    Hi I am one of clinique client since I was 18. I am 42 years old and always using clinique for 24 years it was such my happiness that everytime i buy clinique products i always get my free gifts. I was just gutted when I bought my serum last month which cost me £69 and ahe just gave me 2 mousse wash and 2 sample foundation in a tiny little tub. I was desperate to buy my serum as I have no more time to buy somewhere as im going away and dnt want to miss days without applying them. I was really gutted i have not received my free kit. I bought my clinique serum at Boots aituated at Trafford Center in Greater Manchester UK.
    I would like to ask if thongs like this will I still redeem my free gift as I love to have them.
    Sincerely yours.

  118. Carole Bell
    June 10, 2015 at 10:14 am (9 years ago)

    What is going on with the recent Bonus Time at Harvey Nichols ? ( Liverpool in my case) Demand massively outstripped supply. As a lifelong Clinique customer I always look forward to Bonus Time – it seems bad marketing to promote this more generous than usual gift, then run out of stock . Poor management from Clinique & Harvey Nichols. I welcome your response to this complaint.
    Regards Carole Bell

  119. Victoria
    June 4, 2015 at 9:09 pm (9 years ago)

    V disappointing HN has clearly run out of advertised freebies there are less and none are whats advertised!

  120. Nicky Hardcastle
    June 1, 2015 at 4:12 pm (9 years ago)

    I visited Harvey Nichols in Leeds to replenish my favourite dramatically different moisturising lotion and deep comfort body lotion with pumps while bonus time was on, specifically to also have the small sizes for a forthcoming short trip. I was most disappointed to arrive home and open the gift bag to find only 4 of the promised products including half a bottle of dried up nail varnish! The small bottle of moisturiser, wanted for my flight of Friday was one of the missing items. This is very poor service and not what I would expect of either Clinique or Harvey Nichols!

  121. Mark
    May 28, 2015 at 5:17 am (9 years ago)

    There seems to have been lots of different Bonus Time offers over the last few months but none of them have been for men. Please can you advise when and in which stores we can expect the next men’s offers.

    • Angela Murphy
      September 26, 2015 at 12:31 pm (9 years ago)

      there is one on right now! September 26th

  122. mehvish
    May 22, 2015 at 10:56 am (9 years ago)

    Can you please answer as to why is there such a big difference in the bonus time gifts that are offered at Harvey Nichols, Harrods etc as compared to Boots and House of fraser. The ones offered in Harrods etc are so much better despite the fact the customers are paying same price for your products in every store. Please make it fair for all by offering same bonus time nationwide.I really hope you will not disappoint us and will be offering same bonus time gifts in all stores.

  123. Darja
    May 8, 2015 at 4:57 pm (9 years ago)

    To ehom it may concern,

    I have been a clinique customer for about 10 years now. Today I popped in to House of Fraser to get my bonus clinique present with the purchase of my must haves: the anti blemish foundation and deodorant. I have been refused the gift as none of the items are considered asskincare. Nevertheless, the online store still offers me a gift for the purchas of foundation and deodorant.
    Please advice why customers are treated differently online?

    Kind regards,

  124. sonia
    May 8, 2015 at 4:05 am (9 years ago)

    I am sorry you have started testing on animals again. I will only purchase your products again whey you stop, and adopt a fixed cut off date.

  125. Jane D
    May 7, 2015 at 2:57 am (9 years ago)

    Is there any way to know if the House of Fraser May 7 2015 gwp will ever be available, at any store(s) in the future, in the U.S.?

  126. Niamh
    April 22, 2015 at 12:21 pm (9 years ago)

    Hi could you please tell me where and when the next bonus time is in Dublin Ireland many thanks Niamh.

  127. may kelly
    March 22, 2015 at 2:59 pm (9 years ago)

    Is it possible to buy a clinique gift voucher for foundation and one other item and still qualify for the gift. My son wants to surprise his wife but obviously doesnt know the best foundation for her

  128. h hughes
    February 24, 2015 at 5:18 pm (9 years ago)

    Your website mentions a spécial offer at John Lewis but the offer on John Lewis website is different, more restrictive (2 skincare products instead of one plus other) and fewer freebies. Can you please explain what to do to get the offer you mention?
    Thank you

    • Alice
      February 24, 2015 at 5:39 pm (9 years ago)

      The offer may differ store by store, as well as from the online offer. I believe the mentioned gift on my website can be obtained in-store. And yes, you are right with the new restrictions, I will make an update…

  129. Grace Richards
    February 22, 2015 at 4:51 pm (9 years ago)

    Hello, I have been a Clinique customer for more years than I care to remember but am becoming frustrated at the lack of availability of products at in store concessions during Bonus Time offers.
    To-day I visited John Lewis, Newcastle where I intended to purchase blended face powder and dramatically different moisturising lotion. They had the latter but not the colour powder I required. I left without making any purchase and instead went to Boots where I made the necessary purchase minus my freebies.
    Last month I had a similar experience at Fenwick, Newcastle for their Bonus Time when they did not have any dramatically different moisturising lotion in a tube.
    Surely these items are very basic and concessions should be well stocked up for their respective Bonus Time. I am not sure how things work between Clinique and in store concessions but if possible I would be obliged if you can investigate. I await your reply with interest.

    Grace Richards

    • Lauren
      May 21, 2015 at 9:09 am (9 years ago)

      Unfortunately, Grace, Clinique cannot stock infinite amounts of products. And they have no way of predicting what may or may not sell well during bonus time.
      Some stores go as far as to triple their stock of popular items during bonus time, however this still doesn’t rule out any chances of things being out of stock. One day they might sell 10 Dramatically Different moisturisers, then they might not sell one for 3 days, then they might sell 30 in an hour.
      it would waste money, space and time if Clinique were to order excessively.
      Most stores should have an order terminal, where you can order your products that are out of stock and they will be delivered to store for free, the next day. You would still be eligible for your bonus bag and it means you rarely ever have to worry about it being out of stock.

      I hope this helps, Grace.

  130. Clare
    January 30, 2015 at 3:27 pm (9 years ago)

    The Bond Street store Fenwicks ran out of mild face wash and toner so I couldn’t buy anything! And they told me they were closing the offer a week early. Not impressed.

    • Lexi
      January 31, 2015 at 8:41 pm (9 years ago)

      Exactly the same has happened to me! And the sales assistant was not helpful at all i.e. she didn’t even tell me when and if they’ll replenish the stock & instead tried to sell me the face wash for oily skin! Like I could change skin in front of her?? Not impressed as well.

      • Clare
        February 2, 2015 at 1:51 pm (9 years ago)

        They tried that with me! And tried to tell me to use the bar soap (which doesn’t suit me) then told me to buy from Fenwicks website even through that isn’t a transactional website! I emailed them but all they did was ask for a description of the sales assistant so they could tick her off!

  131. Catherine
    November 13, 2014 at 1:42 pm (10 years ago)

    I was told by the Monument London H 0f F store that the free gift was not applicable to the purchase of two mens skin care products. I feel this is wrong as it doesn’t state that on any promotional material.

    • Mei
      November 15, 2014 at 12:42 am (10 years ago)

      That’s not true Catherine. Clinique HoF staff probably keeping all those freebies for themselves and then selling them off on Ebay! I always buy 2 deodorants for my husband and have the choice of either a male or female gift but I only buy from JLewis or Boots

  132. Gilli
    November 12, 2014 at 11:25 am (10 years ago)

    it’s not the 15th yet but already HoF has withdrawn the offer. NOT IMPRESSED WITH HOf, BOOTS MORE RELIABLE.

  133. Lola
    August 9, 2014 at 5:43 pm (10 years ago)

    If they are advertising the bonus yet no stock – they are. Reaching ‘advertising standards authority regulations’. Send them a quick email and it will stop as brands/stores are scared of them (but invisibly don’t care for the consumer!)

    • Sue
      October 20, 2014 at 9:16 pm (10 years ago)

      I ordered on the website on 13th October – 4 days after the bonus offer started and was told they had no stock left when I asked why my gift was not sent, I am returning my order and will not order from Debenhams online again.

      • Alice
        October 20, 2014 at 10:40 pm (10 years ago)

        I am sorry to hear it, Sue. From their website: “Gift is out of stock if it does not add to your basket at checkout”. Did you have the gift in your basket?

        • sue
          October 21, 2014 at 12:47 pm (10 years ago)

          No it wasn’t showing in the basket but it didn’t say out of stock or unavailble I did try phoning but after half an hour on hold I gave up.

          • Alice
            October 22, 2014 at 9:06 am (10 years ago)

            I tested it today and the gift is still in the stock (it was added in my basket). Are you sure that you made the qualifying purchase correctly?

          • Sue
            October 22, 2014 at 8:51 pm (10 years ago)

            I ordered a foundation and a skin care product so yes I did qualify!

          • Sue
            October 22, 2014 at 9:41 pm (10 years ago)

            I also received an email from Debenhams stating the bonus gift was out of stock and no longer available, below is the email, but from your email it was available so I wonder why I didnt receive it with my order

            Dear Mrs Arnold,

            Thank you for your email.

            I am sorry to learn that the Clinique free gift was not added to your recent order 700003399812.

            We strive to ensure that all customers? orders are shipped with relevant free gifts. However, during busy periods like the ongoing sales, this may not be possible due to stock availability.

            I am sorry to advise that the free gift is currently out of stock, and will not be sent out with your order. The free gift is out of stock if not added to the shopping bag.

            Kind regards,

            Debenhams Customer Services

  134. sandy
    July 31, 2014 at 9:01 am (10 years ago)

    why is the UK gifts always look nicer than the US gift ?

    • louise
      August 4, 2014 at 10:26 pm (10 years ago)

      Because we pay twice the price for the original products! What is $15 in the US is £15 over here. I always stock up when I fly to the USA or send a shopping list with visiting family of four my brother to bring when he flies back. And if that’s not possible I make sure that I get my bonus time gift!

  135. mMary
    July 30, 2014 at 11:06 pm (10 years ago)

    Clinique staff are becoming very tight fisted with samples

    • Jo
      August 20, 2014 at 12:41 am (10 years ago)

      That’s because some customers are literally so greedy asking for so many samples, when I worked there we hardly got any in store so only give them out when we genuinely had a recommendation for a customer. Samples are very expensive for the company to produce- that’s what bonus time is for.

  136. Sarah Haines
    March 13, 2014 at 6:32 pm (10 years ago)

    Has anyone purchased the ‘free’ beauty samples advertised on the Clinque website? I ordered a moisturiser about 3 weeks ago and have received nothing yet! The order does come from the US, so maybe I will get it eventually.

    • Julie
      June 22, 2014 at 1:36 pm (10 years ago)

      HI Sarah, I also applied for free samples and it arrived within a few days…. also it came from Scotland and not the US

  137. N ahmed
    February 20, 2014 at 9:51 pm (10 years ago)

    I have been to 3 Clinique stores in in Holloway, Brent cross fe wick and Brent Cross john Lewis to enquire the samples to try for my over sensitive skin. Each assistant refused to give any samples for me to try before buying in case of a flare up and then said we are not given any sample.
    It’s better I go to my usual helpful Christion Dior counter if I ever need any make up.

    • Nix
      April 29, 2014 at 10:48 pm (10 years ago)

      Dear N. Ahmed

      If you can get to a House of Fraser I have found their counters to be a bit more inclined to give a small sample, even if they don’t have pre-packaged one’s you can ask them to take from the tester in a small plastic container, which they do have. Failing that-I can’t speak to John Lewis-but if you purchase a product and it causes irritation just take it back to HoF and get your money back.

  138. Liz
    December 16, 2013 at 12:16 pm (11 years ago)

    I went to Harvey Nics last Friday to buy my clinique to be told there was no gift as they had sold out. As you walk into the Beauty section of Harvey Nics there is a massive promotoinal space for Bonus time. Whats it all about? How can you run out of a promotional gift yet still be advertising it as available. I’m afraid I walked out and didnt buy!

  139. Zivile
    December 11, 2013 at 4:01 pm (11 years ago)

    I bought my products today in Harvey Nichols Knightsbridge and I was told that they are not running any bonus time!!! How dissapointing!

  140. Jules
    December 8, 2013 at 8:04 pm (11 years ago)

    Harvey Nicks London ran out of gifts today – a week early :(. Yet continued to advertise it in all their windows. Not impressed.

  141. Liz Carrie
    December 3, 2013 at 9:54 pm (11 years ago)

    I received the Harvey Nichols bonus gift but was not given the rinse off cleanser. Bit disappointed especially as the assistant was a bit unfriendly!

  142. Ian
    December 1, 2013 at 6:44 pm (11 years ago)

    Harvey Nichols in Manchester wouldn’t honour the free gift today as they said it didn’t apply to men’s products! Very disappointed in them. Don’t see where it says it has to be women’s products in the offer descriptions?!

    • Gill
      February 18, 2014 at 9:12 pm (10 years ago)

      just seen this!!! Ian, Harvey Nichols are leaving themselves wide open for a discrimination claim, sexual discrimination, Equality Act 2010… where on earth are they getting their legal advise from??

    • Debs
      April 3, 2014 at 6:28 am (10 years ago)

      Ian it shouldn’t matter. I buy mens products for my son and always get given the free bonus time gift.

  143. Steven Maule
    November 13, 2013 at 1:57 pm (11 years ago)

    Hi. Will you be having a bonus time in the boots uk stores before Christmas 2013?
    Kind regards

  144. Samantha
    November 11, 2013 at 12:15 am (11 years ago)

    I received this gift with purchase today from HoF in Bournemouth but did get the laser wear make up. When I read the accompanying literature I realised it was missing but can’t remember seeing it in the display. Why is it missing? Thanks.


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