Clinique Bonus Time

Macy’s

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Clinique bonuses at Macy’s

WHEN: Regular Clinique Bonuses at Macy’s occur twice a year: in spring (around March/April) and fall (around September/October). Additionally, they have mini gift with purchase (GWP) offers, typically a 6-piece gift, in July and November, which are separate from the scheduled bonus times.

QUALIFIER: Clinique purchase of $36.00 or more

SHIPPING: Free with your $25 beauty purchase (during their special free shipping offer) or free on orders over $49 (otherwise, shipping costs $10.95).

 

The next Clinique bonus time at Macy’s starts on September 29, 2023. A free 7-piece Clinique gift with any $36 Clinique purchase.

7 beauty favorites, plus 3 ways to get more

The 7-pc gift includes:

  1. All About Eyes
  2. Eyliner
  3. Kate Spade Lipstick
  4. High Impact Mascara
  5. Limited Edition Clinique Makeup Bag

Then choose:

  • Choice A: Moisture Surge 100H and Moisture Surge All About Eyes
  • Choice B: Clinique Smart Clinical Repair Serum and Clinique Smart Clinical Repair Cream SPF 15

Spend more, get more

  • Spend $60 and choose one full-size products: an eye cream, a lash serum or a hydrating mask. Up to a $169 value.
  • Spend $80 and choose a second full-size product from trio above.
  • Spend $115 and bring it all home in a limited-edition tote. Total gift value up to $253.

Please note: The gift is currently not available online and will be available starting from September 29, 2023.

Need to stock up on Clinique now?

Check out this schedule of all active Clinique bonuses.

 

Previous promotions at Macy’s (2020 – 2023):

Click on the button below to see previous bonus times at Macy’s in the past 3 years.

239 Comments

  1. Susan
    July 15, 2022 at 4:59 pm (1 year ago)

    Macy’s currently does not have a bonus- neither in the store nor on line. Am I missing something? This says it started July 11 and no one knows anything about it.

    Reply
    • Alice
      July 17, 2022 at 12:07 pm (1 year ago)

      Sold out now.

      Reply
  2. Allyson
    April 9, 2022 at 9:43 pm (1 year ago)

    I am very disappointed that the foundation BRUSH was omitted from my Foundation Fundamentals bonus.

    Reply
  3. Brenda Jordan
    April 7, 2022 at 7:54 pm (1 year ago)

    I placed an order to get my 7 pc Bonus and I received the wrong one, I order the one with the eyeliner and mascara and I received the other one and then they left the brush out. What do I do?

    Reply
  4. Lois
    April 6, 2022 at 5:43 pm (1 year ago)

    I have a question about the wording on the cosmetic bag with the most recent bonus: what does the wording “Clinique x Donald” on the bag refer to?

    Reply
  5. Amanda Galbreth
    April 6, 2022 at 5:31 pm (1 year ago)

    I received my free gift and it was supposed to come with the flat make up brush. It was missing. Contacted Macy and they sent me a new free gift. This one also is missing the flat make up brush that is supposed to be included in this free gift. Where is the make up brush? Is this something that can be mailed to me?

    Reply
  6. Cheryl C
    March 22, 2022 at 7:25 pm (2 years ago)

    I went to the Macy’s at Tyrone Square Mall and wanted to purchase some “Happy” at the Clinique counter. The girl behind the counter was rude and condescending towards me. She never stopped unpacking the products she was shelving to even lookup and acknowledge me. I do not deserve to be treated so disrespectfully. My money is as good as the next persons. As an FYI to her, I may not look like I have money, but I spend TONS on my fragrances and makeup products. You can rest assured; I will not be purchasing Clinique ever again!!!

    Reply
  7. Barbara
    October 31, 2020 at 5:48 pm (3 years ago)

    I received my mailer today for the Clinique GWP and it is already over

    Reply
  8. Name
    October 7, 2020 at 3:33 am (3 years ago)

    I received the above promo/brochure as VIP and supposed to be entitled to get those Clinique free gift items with purchase six days earlier than other customers (Oct 1-6) but to my dismay ALL those Clinique gift items’ Web IDs (11334080, 11334082, 11334087) cannot be found on Macy’s.com. So I can’t help to think it to be a deceitful promo and a very disappointing treatment for who you called “VIP”. Macy’s, pls explain.

    Reply
  9. Ellen Siegelman
    September 6, 2020 at 3:37 am (3 years ago)

    1) When is the next Clinique bonus time in the SF Bay Area? And 2)Does Clinique make any kind of concealer to cover darker spots, like the discontinued continuous coverage I have always used as an advanced concealer under my superbalanced foundation? Thanks very much for your help, I will be most grateful if you can answer these questions. I’m a Clinique user for many decades. Thanks, Ellen Siegelman

    Reply
    • Alice
      September 7, 2020 at 9:20 pm (3 years ago)

      Hi Ellen, the fall Clinique bonus at Macy’s starts around October 7, 2020 nationwide. Unfortunately, I am not able to give you details on specific products, you may want to contact Clinique using the live chat on their website for more information.

      Reply
  10. jacqui johnson
    July 28, 2020 at 1:50 am (3 years ago)

    The above clinique bonus was in my cart and i didn’t get it. What happened? I’m pretty unhappy about that.

    Reply
  11. Susan Berry
    July 8, 2020 at 2:17 pm (3 years ago)

    I placed an order this morning and put the purchase on my Amex Card. The screen disappeared and I cannot find my order. Any help you could give me would be appreciated. Thank you.

    Reply
  12. Elsie Bartram
    June 9, 2020 at 7:18 pm (3 years ago)

    I ordered the special early Feb. and due to closing of Macy never received my order.
    Please let me know how to get my order or refund my money.

    Reply
  13. Elsie Bartram
    May 13, 2020 at 10:48 pm (3 years ago)

    I preordered the special before April 1.

    Since Macy closed I have not received my order of Clinque.

    Reply
  14. Kathleen Smolenski
    May 1, 2020 at 3:53 pm (3 years ago)

    I ordered your eye cram, which I love. I didn’t get my gift, I bought an Macy ‘s 3 or more weeks ago. The free gift was on, because I made sure I spent more than $29. I called Macy’s, they didn’t seem concerned. They gave me 15% off, but I want my free gift!! ESPECIALLY THE SPRING GIFT. I LOVE IT

    Reply
  15. Carol
    April 26, 2020 at 3:12 am (3 years ago)

    I pre-ordered Clinique products at Macy’s at the Brea, California, mall on March 12. These items were to be available for pickup on April 1 – on April 1 I was billed for the purchase ($43.95) but the store was closed. How can I get these items – or have the charge removed from my Macy’s card.

    Reply
    • Alice
      April 26, 2020 at 9:20 am (3 years ago)

      Please, contact the Macy’s support team

      Reply
  16. FeAnna
    April 18, 2020 at 6:43 am (3 years ago)

    Very frustrated tried to order the Clinique gift … like I do twice a year with Macy’s … out of all 3 mild soaks… out of the other two items I wanted … tried several times .. then. I only found some thing in stock that I wanted to order and I couldn’t get through because of everything that’s going on… got through and she couldn’t figure out how to have the gift … and now it’s over….

    Reply
    • Name
      April 21, 2020 at 6:11 pm (3 years ago)

      My account was charged on 4-1 I have not received my order. Total of $82.44 no one has ever been in contact with me was the Clinique mailed or lost in the mail.

      Reply
  17. Rachel Vinson
    April 17, 2020 at 6:57 pm (3 years ago)

    I pre-purchased Clinique make up at Macy’s in order to receive the additional free gift with additional promotional items the beginning of March.
    I have not received the make up and I am assuming it’s because of the Covid-19 shut down of stores. Do you know how I can check the status of my order?
    Thank you!
    Rachel Vinson

    Reply
  18. Name
    April 16, 2020 at 8:40 am (3 years ago)

    I received my order without my free gift and i cannot get a hold of a person.

    Reply
  19. Barbara Nislick
    April 13, 2020 at 6:45 am (3 years ago)

    I ordered clinique make-up and received, and paid. but just received the gift but did not receive the make-up. I was charged for it, and then a separate charge for $2.00 also.
    I want to know where and when the make-up is coming or refund the cost $29.50

    Reply
    • Dorothy Finkelman
      August 30, 2020 at 10:45 pm (3 years ago)

      That’s why I go to the macy s store directly when its bonus time to make sure I can see what I am GETTING

      Reply
  20. Carmela Brown
    April 10, 2020 at 3:58 pm (3 years ago)

    I pre ordered from Monmouth Macy’s before April 1st Will they send me my order.The store is closed.

    Reply
  21. G Kbiler
    April 10, 2020 at 12:45 am (3 years ago)

    We are extremely concerned and upset as there is no way to order this Gift-with-purchase through Macy’s! We called two Macy numbers, on one of which we held for 75 minutes, only to receive the notification by the rep that we needed to buy online.
    When I attempted to do so, THERE WAS NO GIFT WITH PURCHASE on the Macy’s web site! Therefore, it is impossible to procure this Gift-With-Purchase. PLEASE HELP! We fear the April 1 – April 16 offer will expire without our being able to buy it! THEREFORE, please confirm that we will be able to get this gift with purchase, and it will NOT EXPIRE for us until the Macy’s stores reopen!!!
    My wife has used your products for 30 years now and THIS IS REDICULOUS!

    Reply
    • Alice
      April 10, 2020 at 9:41 am (3 years ago)

      Yes, it’s frustrating. Currently the base gift is not available on Macy’s website.

      Reply
  22. CSM
    April 9, 2020 at 8:03 pm (3 years ago)

    I’m trying to order 2 Clinique items that should qualify for the free 7-piece Clique Bonus, but I cannot find a way to add it to my order. How can I get the 7-piece Clinique Bonus?

    Reply
  23. Connie J Prosser
    April 8, 2020 at 7:49 pm (3 years ago)

    I looked last week to place an order while your Clinique bonus was shown. I wanted to order some makeup, the bonus and a refill of the mild complexion soap. I was unable to find the soap on your website so did not place the order. NOW I find the bonus is not available. Local stores in Champaign IL are closed and your web page was not helpful to me.

    Reply
  24. Myrna slinker
    April 8, 2020 at 7:44 pm (3 years ago)

    I made an order that totaled $36.66 but did not receive the gift with purchase. I would not have ordered at this time if not for the special deal.

    Reply
  25. audrey thomas
    April 8, 2020 at 6:03 pm (3 years ago)

    where is the rest of order and gift? Received the powder compact but not the rest of order nor the gift

    Reply
  26. DEBBIE
    April 8, 2020 at 4:18 pm (3 years ago)

    I AM PURCHASING CLINIQUE PRODUCTS VALUED AT $49 ON LINE AND WANT TO TAKE ADVANTAGE OF MACY’S CLINIQUE SPRING BONUS BUT DO NOT SEE THAT OPTION AVAILABLE WHEN I CHECKOUT. PLEASE ADVISE HOW TO ADD TO CART. THANKS
    DEBBIE

    Reply
  27. melanee phipps
    April 6, 2020 at 7:14 pm (3 years ago)

    I preordered some Clinique items to get the bonus; my total came to about $55 so that I could get the extra stuff. the gal that rung me up told me I could pick it up after April 1. but here we are, quarantining, and Macy’s is closed. can I get my stuff shipped? or do I just need to wait out the quarantine & closures?

    Reply
  28. Disappointed in Macy's
    April 6, 2020 at 12:39 am (3 years ago)

    So disappointed with Macy’s. Tried ordering Clinique item on line, was not showing gift at checkout. Tried to call.No response – poor customer service. Surely you are set up to handle phone calls?????

    Reply
  29. Jeanne Taylor
    April 5, 2020 at 10:34 pm (3 years ago)

    How do I order what I need right now (4/5) & be assured that the Clinique gift is included before supplies run out or the offer ends (4/16) ? Also, does it automatically get mailed or do I have to pick it up?

    Reply
    • Alice
      April 6, 2020 at 9:26 am (3 years ago)

      Make sure the gifts appear in your shopping bag at checkout. If not, they are out of stock.

      Reply
  30. Patricia Findley
    April 3, 2020 at 8:27 pm (3 years ago)

    Same issues. I ordered but no gift. I met the requirements. What do I do now? I realize the local stores are closed. Thanks!

    Reply
  31. Mel Izokovic
    April 2, 2020 at 10:25 pm (3 years ago)

    I ordered $68 in product via Macy’s website per my VIP invite said I could order March 27-31. I received my order, but not my free gift. Our Macy’s is closed per Michigan Government because of Covid-19. How do I get my free gift?

    Reply
    • Patricia Findley
      April 3, 2020 at 8:28 pm (3 years ago)

      I am the same issue. I am in Nj
      Thanks!

      Reply
  32. Linda Romecki
    April 2, 2020 at 9:11 pm (3 years ago)

    I purchased Clinique products in advance for the April Free Gift Event at Macy’s. Macy’s is now closed and I need to know how to get my products.

    Reply
    • Alice
      April 2, 2020 at 9:49 pm (3 years ago)

      Please, get in touch with someone from the Clinique counter where you have placed your order.

      Reply
  33. Linda Pippin
    April 2, 2020 at 7:34 pm (3 years ago)

    I received my order FROM ONLINE – But
    NO BONUS . My order number
    1999229181 ! Can you please HELP

    Reply
  34. Rosalie Cavett
    April 2, 2020 at 6:03 pm (3 years ago)

    I placed my order on March 12, 2020 at Macy’s in Summit Mall. I think the young lady that waited on me was named Justine. I was told to come back on April 1st to get my items. My pick up # is 133. This is for the April Promotion. I hope I won’t be charged until I can pick them up when your store reopens. Hopefully, we will be notified when you do. Possibly, is Macy’s going to ship these orders that were pre-ordered in the store in March?

    Reply
    • Alice
      April 2, 2020 at 9:48 pm (3 years ago)

      According to the latest new and updates published on the Macy’s officialy website, a lady from the store should get in touch with you.

      Reply
  35. Betty Ownsbey
    April 2, 2020 at 3:08 pm (3 years ago)

    I already PAID for my Clinique Bonus last month at the Short Pump VA store! Since COVID-19, what do we do now? Where do we pick up our Clinique Bonus? Or do we?! You have my money – please respond!

    Reply
    • Alice
      April 2, 2020 at 9:47 pm (3 years ago)

      Please, get in touch with the store to either hold your order for pickup or have it shipped to your home.

      Reply
  36. p kumura
    April 1, 2020 at 9:01 pm (3 years ago)

    I got a call from a Macy’s phone number (808-737-5429) with a message to return call to a personal phone number. Are you familiar with Macy’s practice during the Covid19 temporary closure? Thank you and take care. p

    “If you recently purchased an order for in-store pickup—where possible, a colleague from the store will contact you to either hold the order for pickup when the store reopens, or coordinate with you to have it shipped to your home. You also have the option to cancel your order online at any time.”

    Reply
  37. Vicky
    April 1, 2020 at 6:47 am (3 years ago)

    Honestly, these comments are ridiculous. The kind person running this page is running it for informational purposes about GWPs, but she is not an employee of Cliniwue/EL/Lancome (to my knowledge). Those of you expecting her to help with your orders, deal with Vivian at Clinique, and figure out how to use your VIP discounts need to reach out to your store’s customer service. Good God, some of you expect her to know sales associates by their first names at tiny rural stores. Just reach out to customer service at Macys.com.

    Thank you so much, Alice for running this website! I find it extremely helpful and accurate!

    Reply
  38. Doreen Guala
    March 31, 2020 at 10:59 pm (3 years ago)

    I received a VIP card for a full size limited edition gift. How do I redeem that?

    Reply
  39. Patricia Bailey
    March 29, 2020 at 5:52 pm (3 years ago)

    I placed a pre-order for the Clinique special with “Vivian” for Broad Spectrum SPF 50 mineral Sun Screen and Clinique eye brow powder in “Wheat” for a total of $44.20. I’m to pick up my order (#3002) after April 1st. As the store is closed what will happen to my order? Can it be shipped to me. Vivian has my Credit Card number and pre posted the charge to my bank card. Please advise

    Reply
  40. cindy
    March 29, 2020 at 1:59 am (4 years ago)

    Can you get the Clinique bonus on line for April 2020. I am a VIP person with coupons if ordering early, but the stores are closed now due to the virus.

    Reply
  41. Kenneth and Alta Birdsong
    March 29, 2020 at 12:21 am (4 years ago)

    Cannot access the Clinique counter due to store being closed. Have a Clinique VIP’s only card stating special time for VIPs is March 27-31. How can I access this offer online?

    Reply
  42. Nancy Whyte
    March 28, 2020 at 3:10 pm (4 years ago)

    Since stores are closed,due to virus,will my order be sent to me with no shipping fee? I always attend the Bonus Days at Macy’s. Thanks!

    Reply
  43. Theresa
    March 27, 2020 at 5:51 pm (4 years ago)

    How do I use the VIP card for early Clinique bonus if the stores are closed?

    Reply
    • E
      March 28, 2020 at 6:46 pm (4 years ago)

      I did not find this webpage very helpful. No mention of pre-orders or how to get the !5% discount. Spent too much time trying the look over this screen in case I missed something. Thank you.

      Reply
  44. Jean C Prentice
    March 26, 2020 at 8:18 pm (4 years ago)

    I need to order some Clinique products, and our store in Bend is closed due to the corona virus. How do I order some on line.

    Reply
    • Alice
      March 26, 2020 at 9:46 pm (4 years ago)

      The bonus time is not active yet. Most likely, the gift will be available online on the Macys.com website from April 1, 2020.

      Reply
  45. geraldine macey
    March 26, 2020 at 4:45 pm (4 years ago)

    how do I order 72 hour moisture surge? I have the mailer with the web Id 10522276which says I spend 29$ and receive a seven pc. gift free. All the macys stores in our area are closed. I cant find a website to order this.As a macys card member I would like your help on this please.

    Reply
  46. Carol Dumont
    March 26, 2020 at 4:36 pm (4 years ago)

    Can I preorder on line and get the 15% discount?

    Reply
  47. Judy
    March 25, 2020 at 8:16 pm (4 years ago)

    Can I get the VIP deal on-line and when will the retail stores reopen?

    Reply
  48. Sandra Norris
    March 25, 2020 at 7:19 pm (4 years ago)

    I received a VIP brochure fore this sale to be effective 3/27. Unfortunately Kansas City is shut down and Macys is closed so that I cannot order or receive my VIP gift. What do I do?

    Reply
  49. Julia martinez
    March 25, 2020 at 6:59 pm (4 years ago)

    How can I order by phone or does it have to be online only Spring Clinique Bonus at Macy’s
    April 1 – 16, 2020

    Reply
  50. Cheri Etterman
    March 25, 2020 at 3:08 am (4 years ago)

    I received special VIP saying I can order March 27..is this online also?

    Reply
  51. Amelia
    March 24, 2020 at 5:08 pm (4 years ago)

    I would like to pre order to ship to my address the April 1 bonus 7 pc. with full size moisture surge…want a vanilla 14 clinique beyond perfecting. I usually call this in. I am a senior and do not go in store but would like to order this foundation and get the free 6 pc. Bonus with full size moisture surge. On my macy credit card. Is this possible?☺usually call Donna at Oakland Mall, In Michigan.

    Reply
  52. Name
    March 23, 2020 at 10:19 pm (4 years ago)

    Can I take advantage of this offer before April 1 (online early order)?

    Reply
  53. Vicki
    March 23, 2020 at 8:38 pm (4 years ago)

    tried topre- order clinique bonus as VIP Placed on indefinite hold on telephone Can’t order on-line stores closed What do I do?

    Reply
    • Dottie Kroenung
      March 25, 2020 at 9:07 pm (4 years ago)

      How can we order if Macy’s is closed?

      Reply
  54. Name
    March 23, 2020 at 3:50 pm (4 years ago)

    What color is lipstick that comes with promo

    Reply
  55. carole roberts
    March 22, 2020 at 7:05 pm (4 years ago)

    can i order on line macy,s is closed due to the virus

    Reply
  56. maryellen
    March 22, 2020 at 5:34 pm (4 years ago)

    Can we pre-order the Spring Bonus now or must we wait til 4/1/20

    Reply
    • Alice
      March 22, 2020 at 5:51 pm (4 years ago)

      Some Clinique counters have started to take preorders recently, but they might be closed now, so I recommend to order online once the gift is live on the Macy’s website.

      Reply
  57. Nancy Farmer
    March 21, 2020 at 11:11 pm (4 years ago)

    I just placed an online order March 19th,2020 for clinque products.in the mail today I recd a vip invite if I spend$29.00 minimum I would qualify for free clinique 7 piece gift. Will I be able to receive this offer please? The #on the offer is:9203465898.since I am a senior citizen and now confined to home due to virus can I please receive this. Thank you,Nancy

    Reply
  58. Sylvia Hopkins
    March 21, 2020 at 7:05 am (4 years ago)

    Is there a way to purchase on line since our macys closed due to carona virus. I pre ordered my make up but obviously now can’t get

    Reply
  59. Donna Fong
    March 20, 2020 at 11:35 pm (4 years ago)

    Can I prepurchase Clinique products now online for the Macys bonus gift for April 1, 2020.

    Reply
  60. Nancy L. Trense
    March 20, 2020 at 10:55 pm (4 years ago)

    Is there a way to use a Macy’s gift card for online shopping?

    Reply
  61. Diana Meadows
    March 19, 2020 at 3:37 pm (4 years ago)

    I would like to pre order but my Macy’s is closed in Springfield MO I can wait but really hate to pay a 10.95 shipping fee. Thank you

    Reply
  62. Jennifer Gilliland
    March 10, 2020 at 11:55 pm (4 years ago)

    Hi there I’m ordering online stocking up on the plumping and volumizing purple jar am I eligible for the tote online?
    I love the gift with the 29.00 purchase but I’m looking for the tote help ??

    Reply
  63. Nancy
    February 26, 2020 at 1:13 pm (4 years ago)

    why doesn’t Macy’s send out notices in USPS or emails to tell customers when the Clinique special sales are going to happen

    Reply
  64. LaLa
    January 2, 2020 at 12:36 am (4 years ago)

    Once again clinique being stingy and there are NEVER enough gifts… EVER!! That’s why I go to Ulta now. The free stuff isn’t worth it anymore. They are smaller and the same things… boring.

    Reply
  65. Cheri Paluzzi
    November 5, 2019 at 3:32 am (4 years ago)

    Wanting the extra large Dramatically different moisture lotion ( yellow)
    Is that available for Christmas?

    Reply
  66. Pam krishnan
    October 23, 2019 at 10:30 am (4 years ago)

    Is the 7 piece gift still good as I plan to get the Clinque Aromatics body cream? Is this available at the Brandon Wesrfield Mall Florida Thank you pam

    Reply
  67. Gloria
    October 13, 2019 at 7:51 pm (4 years ago)

    I’ve had a Macy’s credit card for many years. I cannot believe that I did not receive any information either by mail or email about the September/October Clinique bonus time. Well, I will try for another store! Not a good way to keep customers~!!

    Reply
  68. Stephanie Hoover
    October 6, 2019 at 6:36 pm (4 years ago)

    Your ad states the clinique bonus offer 7 piece set us a available THROUGH 10/6/19. However when I go online to order today (10/6) it states it is no longer available online. I have been planning on ordering today because of your advertisement. I am unable to get to a store. This is frustrating.

    Reply
  69. Victoria Benson
    October 6, 2019 at 2:07 am (4 years ago)

    I would like to make an online purchase and it will not include the gift. The purchase is for over $50

    Reply
  70. elvira ruggeri
    October 5, 2019 at 5:19 pm (4 years ago)

    I have been a loyal clinique customer for 5o years Always bought Long Last lipstick in Pink Chocolate I can’t tell you how disappointed to find out it has been discontinued. PLEASE PLEASE bring it back in the same formula and shade. Thank you

    Reply
  71. Carolyn Byrne
    October 1, 2019 at 7:14 pm (4 years ago)

    How can I order a few items online and get the bonus gift? I do not see anywhere on the Macy’s site to place an order.

    Reply
  72. Laura
    October 1, 2019 at 12:57 pm (4 years ago)

    What is the difference between deluxe size and full size? thank you

    Reply
  73. Debbie
    September 27, 2019 at 5:18 pm (4 years ago)

    Does Clinique do any animal testing?

    Reply
  74. Virjean Ausdemore
    September 24, 2019 at 10:55 pm (4 years ago)

    I am leaving on vacation early in the morning and will be gone two weeks. Can I pre-order my makeup and get the bonus tonight’s?

    Reply
  75. susan
    September 23, 2019 at 4:25 am (4 years ago)

    Do I need to sign up or pre-order to receive the Clinique promotions or can I just walk in to macys and make my purchase?

    Reply
    • Heather
      September 24, 2019 at 11:02 pm (4 years ago)

      Just walk in, no need to sign up pre order.

      Reply
  76. Name
    September 22, 2019 at 10:37 pm (4 years ago)

    Couldn’t take gift home ease I didn’t have a vip card what’s with that so I have to pay upfront and the have to go ack to store in three days!

    Reply
  77. cynthia lilley
    September 22, 2019 at 7:10 pm (4 years ago)

    OK, so I want to shop on line, but I don’t see a link for that. I’d like a Redness Solutions makeup 03. If that doesn’t get to the $29, I’ll buy something in addition.

    Reply
    • Alice
      September 23, 2019 at 7:52 am (4 years ago)

      You don’t see a link because the gift is still not available online. The bonus starts on Sep 25

      Reply
  78. Phyllis
    September 17, 2019 at 3:13 pm (4 years ago)

    I make two separate purchases for $30 each and presaled the gifts for each…but was told i was not going to receive the full size cream (eligible when spending $55 or more) because i made two separate purchases.
    I think this is unfair. The purchases were made at the same time and totaled over $60.

    Reply
    • Mary
      September 27, 2019 at 7:35 pm (4 years ago)

      There is nothing unfair about that, given that everyone is treated the same. Clinique gifts are always offered based on a single purchase. Plus, by breaking up your purchase, you received two of the $29 gifts, when those are typically one per customer. 🙂

      Reply
  79. Carol Hollins
    September 14, 2019 at 4:35 pm (4 years ago)

    Can I pre order my Clinique on line and pick it up after the 25th of Sept. at Coral Square Mall?

    Reply
  80. Irma Ames
    September 12, 2019 at 5:41 pm (4 years ago)

    Do you still carry EVEN BETTER COMPACT MAKEUP broad spectrum SPF15 (7 cream chamois)

    Reply
  81. Shirley Swedlund
    September 12, 2019 at 4:46 pm (4 years ago)

    I understand that A Different Grape lipstick has been discontinued…what shade do you carry that is the closest to that? Thank You!

    Reply
  82. Marilyn Sacco
    September 6, 2019 at 5:41 pm (4 years ago)

    I have a couple hundred dollars to spend and would like to talk to someone at your cinique counter – BUT no one answers the phone.. at Macy’s in Saginaw MI>>>

    Reply
  83. Loretta David
    September 2, 2019 at 10:34 pm (4 years ago)

    I have used the full Clinique line, the cleansing, 3step process, and I love Even Better liquid foundation,. I buy my lotions and potions during the spring and fall promotions at Macy’s.
    I am disappointed in the dark spot correction products. I’ve given all of them at least 8 years to work. Are your products propiatory or may I use a different spot corrector from a different brand?

    Reply
  84. Lilly
    September 1, 2019 at 12:17 am (4 years ago)

    If u go to store n make purchases do they hold what u buy until the bonus starts in sept 25th?

    Reply
    • Name
      September 14, 2019 at 9:08 pm (4 years ago)

      Yes you can buy and pay now and they will hold it and put your gift with it for pick up at promotion time!

      Reply
  85. Lillian Siauw
    August 31, 2019 at 9:28 pm (4 years ago)

    I am glad I have this information on line. I used to have a call regarding the bonus time but no more and I missed it last spring. I used to get call in my office now I am no longer working so i missed it. This information online is very useful. I appreciate it and thanks

    Reply
  86. E jones
    August 26, 2019 at 10:04 pm (4 years ago)

    Too bad you do,not send a message to,your platinum members about bonus sales. I missed the Clinique spring sale and went to,lord and Taylor. I really like to,support macy’s I hope you do,not go,under. At times, I think you have poor management

    Reply
  87. Rosemarie
    August 24, 2019 at 12:41 pm (4 years ago)

    What is the benenefit of pre sale on sept 11

    Reply
    • Alice
      August 28, 2019 at 7:56 pm (4 years ago)

      Probably 15% off? Not sure. The benefits may vary, contact your local Clinique counter.

      Reply
  88. Name
    May 1, 2019 at 5:13 pm (4 years ago)

    I usually get an ad from Macy’s about the spring bonus sale, but did not get one this year. Can I still get the bonus? Jan Githmark

    Reply
    • Alice
      May 1, 2019 at 10:22 pm (4 years ago)

      The spring bonus event at Macy’s has ended.

      Reply
  89. Sandy Csikari
    April 18, 2019 at 11:18 am (4 years ago)

    I am very disappointed that I don’t get notices of up coming bonus days. I’ve been a Clinique used for 25 years. The last two years I’ve not been on your mailing list and I don’t know why I’ve suddenly been omitted. Twice a rep at the store assured me I’d be put back on the mailing list, but that has not happened.

    Reply
  90. bonnie henry
    April 7, 2019 at 8:37 pm (4 years ago)

    i am having alot off problemns with skin care where everything is hurting my skin what o products woule you recommend i use esepecially at night and durning the day because i have acne along my jaw chin cnd forhead and everything bothers when i use products at home and alsom at night. i do use the extrea mild cleanse , toner and yellow moistizerbecause i cant use anything else when my skin is senstive. please suggest what i should use now.

    Reply
  91. Marilynn Hicks
    April 6, 2019 at 3:44 pm (4 years ago)

    I have tried at least 7 times this week to call your Clinique counter, or any counters around it to see it they have the makeup I need in order to come in and get the Bonus. I finally got someone today that is actually in Ohio that told me they didn’t have the color but that I could go to one of the other stores that are miles away. I have tried these counters off and on for 2 years now. They don’t answer the phone and when they do the are unwilling to help or assist. I wish if you cannot get the help in store that Macy’s needs the why not just close all your counters, you’ll are no good to customers as you are. Mad.

    Reply
  92. Brenda
    April 4, 2019 at 7:39 pm (4 years ago)

    I went last wk to buy clinique product…its not available so I agreed with the sales lady of her offer that she will order online and same time she did not give the spring gift bec she said it will added in the mail….the fallowing wk i receive the items i ordered but not the gift.I went to the store with my an open package and guess what she switch the gift with the old one instead of what suppose to be the gift this season….what a f….customer service ….Wish the management look into this employee and get desciplinary action.She even ask me to go to diff Macys and check out there if they have the one She already requested last wk.Is really a bad customer service to think I already got what i order from her to be deliver at home.Good hope you find a new job that will accept you eith your really bad customer service….

    Reply
    • Marie
      April 11, 2019 at 9:45 pm (4 years ago)

      Not the employees fault they ran out of the gifts. It is while supplies last and when available will replace with a different GWP. It does state this in the fine print online. HTH

      Reply
  93. Linda
    April 1, 2019 at 1:45 pm (4 years ago)

    I have been a Clinique user for 30 yrs. I always wait for bonus time so I can enjoy the freebees. I was at Macys yesterday unaware of bonus time. I spent $36.50 to qualify for the bonus ,however I did not receive the full size dramatically different moisturizer lotion because they were out. I think there should of been a substitute if you do not carry enough during bonus time .I was not offered an alterative. Very disappointed in this.

    Reply
  94. Andrea Young
    March 29, 2019 at 8:38 am (5 years ago)

    I made a purchase at a Clinique counter at Macy’s on 03/27/2019, at the start of bonus time and it was my understanding, with a purchase of over $75, I would have a choice between a tote and a full-size Smart Custom Repair Serum. I was given all the bonus gifts in the lower tiers but only offered the tote for the $75 tier. I went back the next day and was told the choice between the tote and the serum as on-line only and I could only have the tote when I wanted the serum. I could not find where that said on-line only. I want to know if there’s a way to exchange this tote for the serum. I have already tried in the store and they told me I couldn’t because the serum choice was only offered with on-line purchase. Thank you.

    Reply
  95. marian kane
    March 28, 2019 at 3:37 pm (5 years ago)

    do you get a choice of lip color in free gift?

    Reply
    • Alice
      March 28, 2019 at 3:41 pm (5 years ago)

      there is no such a choice online

      Reply
  96. Kim
    March 25, 2019 at 10:46 pm (5 years ago)

    When will I receive my items I ordered during presale and asked they be shipped?

    Reply
    • Alice
      March 26, 2019 at 9:33 am (5 years ago)

      your order will probably be shipped on the first day of the bonus time (3/27)

      Reply
  97. Name
    March 24, 2019 at 3:02 pm (5 years ago)

    Call Macy today, they dont do pre-order anymore

    Reply
  98. Name
    March 7, 2019 at 8:56 pm (5 years ago)

    I am disappointed that in the last few years, the bonus gift has been reduced to less items and not as good as previous years. The prices have increased but the bonus gifts have been limited. 😡

    Reply
    • Melissa
      March 17, 2019 at 3:50 pm (5 years ago)

      I agree. This time there is no eyeshadow either.

      Reply
      • Marie B
        March 6, 2020 at 7:46 pm (4 years ago)

        I have noticed they have omitted eyeshadows and blush from the GWP’s for quite some time. I’ve bought a few things from Ulta when they have the 20% off coupon that covers everything. Sometimes they also offer a free gift with purchase. No pre-sale, take it home that day.

        Reply
    • Heather
      September 24, 2019 at 11:11 pm (4 years ago)

      I agree also, for the most part, same ‘free gifts’ over and over. The cosmetic bags lost their personality, Now they are just boring with ugly colors.

      Reply
  99. sue wyllie
    March 6, 2019 at 7:02 pm (5 years ago)

    Can I preorder?

    Reply
    • Joanna
      March 8, 2019 at 10:21 pm (5 years ago)

      Yes! All Macy’s Clinique counters will be preselling for this GWP. I know your favorite Clinique beauty stylist would love to help you place an order! 🙂 Enjoy!!!

      Reply
  100. Vickie Rash
    January 17, 2019 at 9:59 pm (5 years ago)

    I recently purchased the blush compact and I ordered the wrong color can I exchange of do I have to reorder

    Reply
  101. lynne
    December 30, 2018 at 6:35 pm (5 years ago)

    is there a free gift at macy’s now for 29 dollar purchases and up? I want to buy eyeliner that comes in a flat silver box. Please respond and which Macy’s has this now?

    Reply
    • Alice
      January 2, 2019 at 5:55 pm (5 years ago)

      yes, there is a 7-pc gift with any $29+ purchase at Macy’s online only.

      Reply
  102. Suzanne
    October 10, 2018 at 2:13 pm (5 years ago)

    Any chance of getting a kit if i order today?

    Reply
  103. C. Landeen
    October 8, 2018 at 1:45 am (5 years ago)

    I purchase my bonus at Northgate Macy’s in Colerain Township. After spending more than the required amount my gift was not as advertised. I received lip color, mascara, scrub for spin brush, lip/eye/etc remover. I was so disappointed.

    Reply
  104. Name
    October 6, 2018 at 12:02 am (5 years ago)

    I am placing an order online to include the Fall Clinique Bonua offer and have items in my bag. If I understand correctly. the bonus offer is no longer available. Is that true?

    Reply
    • Alice
      October 6, 2018 at 8:32 am (5 years ago)

      it seems only one gift choice is available online now…

      Reply
  105. Margaret
    October 1, 2018 at 3:39 pm (5 years ago)

    I have a Clinique lipstick called Blushing Nude. Is this available at Macy’s Lakeside in Metairie, LA?

    Reply
  106. Sue
    September 29, 2018 at 5:00 am (5 years ago)

    I bought $46 worth of products in Denver while visiting. I was told to start building my gift. Now home and researching how to receive this gift of the 4 pieces but am unclear how to. Please advise. Thank you

    Reply
  107. Erin
    September 16, 2018 at 3:19 pm (5 years ago)

    What number do I call to preorder?

    Reply
  108. Vivian Cassina
    September 10, 2018 at 4:09 am (5 years ago)

    I have participated in the Clinique Bonuses from the beginning and am a loyal fan, but…… Every time the bonus has gotten farther and farther out there. I am 73 years old. I will not be wearing black and gold eye shadow. Maybe I will look at other foundation although I will miss you.

    Reply
    • Rachel
      September 19, 2018 at 8:08 am (5 years ago)

      Hi Vivian, actually the Quad is the Morning Java shades, which are like a deep coffee brown rather than a black.

      There is a gold shade but it’s not too crazy. The other shade is a deep copper.

      Hope this helps.

      Reply
  109. Katie
    September 9, 2018 at 6:05 am (5 years ago)

    Anyone know the presale dates for the September 2018 gift? I missed out on the last gift and don’t want to take any chances this time. Also, what do we get if we preorder over the phone? I’m in the Atlanta area if that makes any difference. Thanks!

    Reply
    • Alice
      September 12, 2018 at 7:09 pm (5 years ago)

      I think the the prasale is now and most of the counters offer 15% off

      Reply
  110. Judy
    April 26, 2018 at 4:19 pm (5 years ago)

    I’ve been waiting for the Clinique Bonus for a few weeks. I always get a mailer announceing it. I got Nothing This year, no mail, nothing and now i see I’ve missed it. I’ve been a Clinique customer for at least 30 years, probably more. I’m not happy!

    Reply
  111. Stephanie Hendrie
    April 5, 2018 at 2:18 pm (5 years ago)

    I neede to get a blush that I always use for years. I also wanted to received a bonus gift set. the green duo bag. unfortunately the macys I go to only had a linited amount of that gift set. they told me more sets will come in. been to the store 3 times and no green duo bag.only pink one. very disappointing for me. How can I received that gift. it was the Macys in Montgomeryville pa.

    Reply
  112. Lorraine Tougas
    March 30, 2018 at 9:06 pm (5 years ago)

    Visited my local Macy’s department store in Warwick, RI today (March 29, 2018) prepared to spend $75 plus on Clinique products to qualify for the gift, step up gift, and adorable tote Clinique was offering. Was extremely disappointed to find that the store was already out of the tote, only four days into the promotion. This happens quite often. Needless to say I spent the bare minimum. ☹️

    Reply
  113. Tom Boyer
    March 26, 2018 at 9:11 pm (6 years ago)

    My wife wanted the PEP START HYDRO RUSH MOISTURIZER – as part of the bonus gift……..we went to the Macy’s in Castleton Square – they did not have it……..she called Macy’s at the other 2 locations in Glendale and Greenwood……….they did not have it either…………..SHE IS NOT HAPPY………frustrated.
    She may be able to find the product somewhere……but she will have to purchase it instead of getting to sample it with her bonus…………..

    Reply
  114. Rjonda
    March 25, 2018 at 3:38 am (6 years ago)

    I would like to preorder a clinique gift but want to make sure this is a ligit website. 4253518039

    Reply
  115. Claudine PUYAU
    March 18, 2018 at 10:18 am (6 years ago)

    Hello, I live in France and I would really love to be able and benefit with this Clinique / Marimekko bonus at Macy’s . Is it possible ? How can I do it? I hope to get a positive answer… Merci.
    Claudine Puyau

    Reply
  116. Ester
    March 6, 2018 at 8:46 pm (6 years ago)

    I would like to reserve two cilnique gift set w /bad 27.00

    Reply
  117. Tina Z
    March 3, 2018 at 9:32 pm (6 years ago)

    Last fall and this spring, I’m not happy with the gifts in the bonus days package. I’ve been purchasing Clinique for years and the packages used to have eye shadow, mascara, and lipstick for a purchase of $21.50. Now they are filled with cleaners & very small containers of creams for a purchase of $28.00. I don’t want to spend $55 to get eye shadow. Bring back the eyeshadow, lipstick, & mascara combo!

    Reply
    • Susanne
      March 7, 2018 at 3:02 am (6 years ago)

      I actually prefer the cleaners and lotions. That’s something I’ll have to use everyday anyway. I have more than enough eye shadows and lipsticks to last me a lifetime!

      Reply
      • Diana
        September 18, 2018 at 7:29 pm (5 years ago)

        I agree completely. The colors offered in the “beauty” bonuses do not suit me at all.
        Bring back the skin care items.

        Reply
  118. Maria Cerna
    December 17, 2017 at 2:55 am (6 years ago)

    Love the CLINIQUE products, it really works with my skin,the fragrances are wonderful,my favorite AROMATICS👍👍👏👏💖💖💖and the clerks very helpful.

    Reply
  119. Diane
    October 2, 2017 at 2:32 pm (6 years ago)

    What is the difference between All about Eyes Regular and All about Eyes Rich? I am 58 and experience some puffiness under my eyes in the am. I have tried the sample in promotions of the All about Eyes regular. Just wondering which one you normally recommend for someone with some puffiness and under eye circles.

    Reply
  120. Deanna King
    September 29, 2017 at 1:39 am (6 years ago)

    I just received my order #1319508427. The gift is not included as the mailing I received said was available with online orders of $28.00 or more. My bill was $48.09 and I expect this to be rectified.

    Deanna King

    Reply
  121. Chris
    September 28, 2017 at 8:14 pm (6 years ago)

    Do I need to make an appointment to have a makeover at the Clinique Counter?

    Reply
  122. Lorrie
    September 23, 2017 at 1:27 am (6 years ago)

    I was very disappointed after my Clinique purchase today. I had a coupon as a frequent buyer to get my bonus gift with purchase early. I purchased over $114 worth of products. I received my bonus gift plus my step up gift. However, when I asked about the next step up gift, the tote bag, they informed me that was only if you bought on line. I was not a happy camper.

    Reply
    • Andrea
      September 25, 2017 at 2:52 am (6 years ago)

      Same here! And worst part is Macy’s won’t ship cosmetics from online orders.

      Reply
  123. Milly
    September 8, 2017 at 3:12 am (6 years ago)

    What are the shades of the eyeshadows – is it Strawberry Fudge by any chance!!!

    Reply
    • Kimberly
      September 16, 2017 at 11:20 pm (6 years ago)

      Hi Milly,
      No they are not a strawberry fudge. They both have a shade called Mink (dark brown shadow) and one has a soft beige and the other has a silvery brown called foxier. Call me at the counter with any questions 215-393-6251 🙂

      Reply
  124. Nina von Drachenfels
    August 28, 2017 at 6:37 pm (6 years ago)

    I love Clinique products since they are unscented and I have allergies to scents. I wish that the mini face soaps were sold without the plastic soap holder dish(like the larger soaps are)-I must have at least 12 of them. The mini soaps are great hand soaps when traveling since motels only have scented soaps.

    Reply
  125. Jane Rasmussen
    May 1, 2017 at 11:33 pm (6 years ago)

    I contacted Macy’s chat line and copied the message from above about the bonus being back in stock, but I was told by two separate people that the offer is not available. Is it out of stock?

    Reply
    • Alice
      May 1, 2017 at 11:48 pm (6 years ago)

      yes, it’s out of stock now.

      Reply
  126. Melissa
    March 27, 2017 at 2:37 pm (7 years ago)

    Why did Clinique discontinue Ballet Flats eyeshadow? Such an amazing color, very disappointed in the many great items they no longer have. Another was the cream to powder foundation. Perfect for any skin type!

    Reply
    • Kimberly
      September 16, 2017 at 11:22 pm (6 years ago)

      Hi Melissa,

      If you are looking for ballet flats….. give me a call at the counter and I can help you. 👍 215-393-6251

      Reply
  127. anonymous3
    March 26, 2017 at 10:34 pm (7 years ago)

    Is this an in-store offer only?

    Reply
    • Alice
      March 26, 2017 at 11:03 pm (7 years ago)

      no, it will be live on the Macy’s website, too.

      Reply
  128. Debby
    March 23, 2017 at 11:40 am (7 years ago)

    Why did Clinique discontinue their Butter Shine lipsticks? Particularly Pink Beach? Is there any other color, or other brand that produces the same type of color with light shimmer of this smooth, comfortable product?

    Reply
  129. Kritika Basnet
    March 22, 2017 at 10:13 pm (7 years ago)

    Do have to purchase $50?? to get the gft

    Reply
    • Alice
      March 22, 2017 at 10:16 pm (7 years ago)

      No. You have to purchase $28 during the promo period to receive the 7-pc gift

      Reply
  130. a.m.boland
    March 7, 2017 at 7:03 am (7 years ago)

    I have used clinique for just over 40 years because of allergies and I have always loved it ! thanks so much for kepping it going !

    Reply
  131. Sian
    February 3, 2017 at 4:23 pm (7 years ago)

    I have bought Clinique at Macys for years. I have missed out on promotions because I don’t get it in the mail anymore. I have a Macys charge card.
    How do I find out when, or get notified of the Clinique bonus sale time?
    thank you

    Reply
    • Kim
      March 7, 2017 at 3:19 am (7 years ago)

      Hi!! I’m the counter manager at a Clinique counter in Macy’s. I would love for you to call our counter and I’ll make sure you will never miss out on our amazing gift again. 💚💚
      215-393-6251 ask for Kim, or any of my girls at the counter will gladly help with your order. Calling an actual store helps more than anything. It keeps stores open. So thank you so much. 💚

      Reply
  132. Cyndi
    November 12, 2016 at 8:53 pm (7 years ago)

    Could you please let me know every time there is a “Bonus Buy” and what store, as this is the only time I purchase the 5 products from Clinique. Thank you so very much. Mrs. Beymer

    Reply
  133. Patricia
    November 7, 2016 at 12:53 am (7 years ago)

    I’ve heard that Clinique is going to have beauty boxes in Macy’s. I was wondering when they will be taking place? I love, love, love Clinique!

    Reply
  134. Lynda Kelly
    October 14, 2016 at 9:23 pm (7 years ago)

    About the promotion at Macy’s spend over 65dollars and get a free tote bag the girl at Macy’s at Fashion
    Square, Orlando said there was no free bag. When I showed her the online and store said there was she then changed her mind and said well they did have bags but they were now finished. I do not think that is good business as it is not the first time this has happened. I am from Great Britain and will be going Home at the weekend but thought I would make this known I was most annoyed at this. I spend 85 dollars and would have spent more but the whole thing put me off. What is the point of special offers if not enough free good to hand round?? Also the assistants should not tell lies to customers as they usually get found out.

    Reply
  135. Lorraine Geisinger
    October 13, 2016 at 6:59 pm (7 years ago)

    Is this bonus for pick up at store only, or is it also for delivery to home?

    Reply
  136. Shelley
    October 10, 2016 at 9:00 pm (7 years ago)

    Can a Macy’s gift card be used when ordering gift with purchase and is there someone who can tell me which foundation works for me? I use matte compact #10 and color works for me. Would like a bronzer or foundation for a change. Liquid or cream …. Just turned 70! Please advise. Thank you. Can I call?

    Reply
  137. J
    October 10, 2016 at 1:20 am (7 years ago)

    I shopped at Macy’s in Laredo, Texas on Oct. 8. I made a $66 plus tax purchase, but I didn’t receive the tote as a gift. Do the clerks get to decide if you receive the bonus gifts?

    Reply
  138. Penny
    September 30, 2016 at 8:33 pm (7 years ago)

    What is the ending date for the Clinique bounces gift?

    Reply
  139. Maggie Cox
    September 26, 2016 at 10:47 pm (7 years ago)

    I don’t understand. Today (Sept. 26) I received in the mail the Clinique Bonus – Free 7 piece gift set with purchase of $27. However, even though I received it today, it says gift valid September 23 through Monday, September 26 (today). How can you send an offer when it expires on the same day you receive it?

    Reply
  140. Kathy
    September 26, 2016 at 7:30 pm (7 years ago)

    Went to Macy’s yesterday (Sunday, Sept 25) and purchased $70 of product. I picked out my bonus gift and was then told that I had to come back after Wednesday to pick up both my product and the bonus!!! WTH?? I asked if all the items were in stock and they confirmed that they were. This will be my last visit to Macy’s!!!

    Reply
    • Alice
      September 26, 2016 at 7:47 pm (7 years ago)

      that’s normal. According to my information the bonus time officially starts on Sep 28, so they can give you the gift (and the order) on Wednesday or later.

      Reply
  141. judy
    September 26, 2016 at 12:09 am (7 years ago)

    I got a promotion notification in the mail on 9/24. But when I tried placing an order on 9/25 I was not able to get the GWP. I called Macy’s and was told that it was finished.

    Reply
  142. Kathy EDWARDS
    September 24, 2016 at 6:16 am (7 years ago)

    My flyer says bonus is Sept 23 to 26.

    Reply
    • Steph
      September 25, 2016 at 4:04 pm (7 years ago)

      Mine too! I’m going to see if I can get it today

      Reply
    • Name
      September 25, 2016 at 4:37 pm (7 years ago)

      My flyer says the same dates, and it is not available!!!

      Reply
    • Terena
      September 25, 2016 at 7:59 pm (7 years ago)

      My flyer also says 9/23-26. Which is it? I can’t get to the store and I don’t see this bonus offer on Macys.com. Please advise.

      Reply
  143. Sue
    September 18, 2016 at 9:10 pm (7 years ago)

    I am not arriving in Phoenix til Oct 7th. Will the bonus still be on then??

    Reply
    • Alice
      September 19, 2016 at 10:28 am (7 years ago)

      I think yes.

      Reply
  144. Denise
    April 18, 2016 at 4:58 am (7 years ago)

    On 4/06/16 I purchased a new night creme, 020714678203 for 57.00. I also received the 7 pic gift, but since I spent the amount needed to get the extra free gift I got home and saw it was not included. Very disappointed… I purchased from Mcys in Ft lauderdale. I live ion Centralia il. 1700 miles away. I REALLY WANTED THE EXTRA GIFT. PLEASE REMEDY THIS PROBLEM. THANK YOU.

    Reply
    • Alice
      April 18, 2016 at 11:17 am (7 years ago)

      Please contact the Clinique counter where you have made the purchase in.

      Reply
  145. Jean
    April 14, 2016 at 12:51 pm (7 years ago)

    I ordered from Macy’s during the spring promotion. I requested the “warm colors” and was sent the “cool colors”. Why would that substitution be made? The lipstick, eye shadow & the blush is totally worthless to me!
    I am not happy with this.

    Reply
  146. mayuri
    March 31, 2016 at 1:33 pm (7 years ago)

    Do u have Autumn days gift stock? If u have tell me i buy this stock.

    Reply
  147. Rachael
    March 29, 2016 at 2:51 am (8 years ago)

    What was the extra gift for preordering supposed to be? I don’t think they sent anything extra except a small foundation sample.

    Reply
    • Tabia
      March 30, 2016 at 6:32 am (8 years ago)

      I’m so sorry that you did not receive your extra sample. Please contact the store at (818) 885-6611 and they will mail it to you:)

      Reply
      • Rachael
        March 31, 2016 at 2:19 am (7 years ago)

        Ok, thank you. I will give them a call.

        Reply
  148. Hilary Kerchner
    March 22, 2016 at 2:24 pm (8 years ago)

    The dates for the Macy’s promotion are incorrect. They should be March 22nd-April 12th. I tried to purchase make up yesterday and they had to hold it because it was a “preorder”.

    Reply
    • Alice
      March 22, 2016 at 2:25 pm (8 years ago)

      The promo really started yesterday, at least online on the Macy’s website.

      Reply
  149. Rachael
    March 9, 2016 at 7:25 pm (8 years ago)

    Will you be posting on how to get the 5 day supply of foundation tomorrow? Thank you for keeping us informed, I just found this site and I wish I had known about it a while ago.

    Reply
    • Alice
      March 9, 2016 at 11:38 pm (8 years ago)

      Im glad you find this website useful. I have just published the phone number for presell:)

      Reply
  150. AW
    October 12, 2015 at 2:53 pm (8 years ago)

    Is this offer also available in stores?

    Reply
  151. Rachel
    October 12, 2015 at 6:44 am (8 years ago)

    The $55 step up gift must already be sold out online because it is not an option anymore.

    Reply
  152. Xanthe
    October 9, 2015 at 4:34 pm (8 years ago)

    The code freeship does not work on the Macy’s website. So sad to have to pay shipping when otherwise the store wouldnt get my business as there isn’t a store nearby.

    Reply
    • Alice
      October 9, 2015 at 10:27 pm (8 years ago)

      The code is now expired.

      Reply
  153. jonpen nuangchamnong
    October 3, 2015 at 1:53 am (8 years ago)

    I can not find difference moisturizing gel 6.8 oz .It will be nice to have size 6.8 oz for choices.
    thank you for answer comment.

    Reply
  154. patricia hays
    April 6, 2015 at 10:58 pm (8 years ago)

    Today I went to Macy’s in ORCHARD12 ON 144TH ST. at14535 Delaware St. Westminster, CO. I wanted to purchase the dramatically diff. lotion and then get my Spring1015 free gift. The lady who was the cashier was very rude and did not try to help me at all. Se said I would be a $ short on the required purchased. I said “Well don’t you have a small item that I could purchase in addition that would b ring me up to the required amt. She said”No we don’t h ave any thing like that!” She did not ave good people skills. Before recent retirement, I worked at a bank for 21 years. I KNOW if I treated a customer like that, I would not have a job. She was middle aged I would say. But I am not going to say the name because my purpose here is not to get anyone in trouble. I just wanted to share what happened. I waited for another cashier. She was excellent and pointed out th.at I COULD purchase a smaller item as well as the lotion, to meet the required amt. of purchase. She gets the gold star for the day! Thanks for listening!

    Reply
  155. Debbie
    March 28, 2015 at 11:59 am (9 years ago)

    I have used clinique moisturizer every day since I was a teenager. I am now 55. I have always bought the moisturizer & received the free gift with purchase over the years. I went to Macy’s this week to do the same. Imagine my surprise when I was told that the moisturizer was $26.00, but you had to spend $27.00 to receive the free gift. I couldn’t believe that I was $1.00 short of receiving the bonus that I have received for over 35 years. I was very disappointed. I told the clerk that that must be a new thing. She said it was. I am very disappointed that there have been restrictions like this put on the free gift. Thank you.

    Reply
  156. ann
    March 25, 2015 at 3:52 am (9 years ago)

    iI need some clinque bath powder. is that available?

    Reply
  157. Liway
    March 22, 2015 at 4:43 pm (9 years ago)

    Those who pre-ordered the Macy’s Spring 2015 bonus, it says “you will also receive one bonus sample + free shipping.” What is the one bonus sample that you received?

    Reply
    • Alice
      March 24, 2015 at 12:52 pm (9 years ago)

      Travel Mild soap cleanser

      Reply
      • Lulu
        March 25, 2015 at 1:59 am (9 years ago)

        What was the number for the store you could order from and get a free extra item & free shipping through 3/24? I saw it on here a couple of days ago and now I cannot find it.

        Reply
        • Alice
          March 25, 2015 at 2:04 am (9 years ago)

          661-456-3333 ext. 3036 (Macy’s, Antelope Valley Mall, Palmdale, California)

          Reply
  158. Anne Talley
    March 20, 2015 at 5:00 am (9 years ago)

    Boring bonus, not worth the price. The lipstick isn’t even full size, plus Tenderheart and Raspberry Glace have been in many, many previous bonuses. I’ll pass, thanks.

    Reply
    • Millie
      May 8, 2015 at 6:26 pm (8 years ago)

      I agree. I have a few tender heart lipstick. But the eyeshadow duo in the pinks strawberry champagne is really really good… On any skin color.

      Reply
  159. Dana
    March 11, 2015 at 5:54 pm (9 years ago)

    I want to purchase the 6.7 oz size of the dramatically different moisturizer lotion during a free gift period. On March 25th a free gift starts at Macy’s. Will Macy’s have the large 6.7 oz size of the DDM lotion during that time?
    thank you,
    Dana

    Reply
    • Lauren
      July 14, 2015 at 1:57 am (8 years ago)

      The 6.7 oz DDML+ is only available in late September (until it’s sold out) in support of BCRF, or during the Holidays (occasionally) as a limited-edition item. This is at all Clinique counters (not retailer-exclusive), and they are always limited quantities. They are not a regularly-stocked item so once they’re gone, they’re gone. Get ’em while it’s hot. In recent years, we’ve started to see DDMG as well.

      Reply
  160. Jaime
    March 4, 2015 at 5:33 pm (9 years ago)

    What colors are the lipstick/lipgloss duo as part of spring 2015 gift? And what color lipstick is the spring 2015 gift at clinique.com? I’m trying to decide where to buy my products from and this will help determine that. Please email me. Thank you!

    Reply
    • Name
      March 6, 2015 at 2:19 am (9 years ago)

      I do know that the pink choice (not the nude) is raspberry glace/kissyfit gloss.

      Reply
  161. Christine
    April 1, 2014 at 2:51 am (9 years ago)

    Thank you for keeping up this site! I went to Macu’s today to pick up my lipstick stash. I didn’t expect to like the free make up (always love free moisturizers), but the Berry shadow pallet is wonderful! I may go back for a second. FYI, the lipstick is a teeny tiny sample size.

    Reply
    • Barbara
      April 19, 2014 at 4:48 pm (9 years ago)

      Be thankful for your bonus – instead of the eyeshadow quad in Canada you only get a duo and the minimum requirement is $31.

      Reply
  162. Tina
    March 31, 2014 at 6:12 pm (9 years ago)

    I preorder yesterday but can i pick it up to a different mall ?

    Reply
  163. lin
    May 12, 2013 at 8:05 am (10 years ago)

    When is the next bonus time? Any promotion available now in california?

    Reply
  164. peggy
    April 23, 2013 at 9:01 pm (10 years ago)

    I love the ladies at the louis joliet mall, when I went to pick up my gift I needed somemore things that costed 25.00 so they gave me another bag they r the best. And I just ordered 3 piece facewash set and got a free bag for them and a tote for like the beach. Clinique is the best stuff I have ever used n my face is real sensitive, its just a plus when they give gifts. Thats how I get my makeup cause I am not much on wearing a lot of makeup, their makeup is very light n not so bold!! Shout out to the girls T the clinique counter in joliet Illinois!

    Reply
  165. sherril
    April 19, 2013 at 5:30 pm (10 years ago)

    To bad the ladies at the Macy’s store in Casper Wyoming didn’t care a little more about the customers they have. No Presale no phone calls.

    Reply
    • michelle
      March 18, 2014 at 5:11 am (10 years ago)

      Try Prescriptives online. They have the BEST products and their customer service is fantastic. I’m a loyal customer of theirs and they are truly the best. You won’t be sorry.

      Reply
  166. SHARYL
    April 15, 2013 at 7:22 am (10 years ago)

    I’M TRYING TO ORDER ON MACY’S AND IT IS NOT OFFERING ME THE 6 PIECE GIFT & BRUSHSET YOU SHOW HERE AND THAT I SAW AT THE STORE. HOW DO I GET IT?

    Reply
    • val
      October 22, 2013 at 2:38 am (10 years ago)

      They said they were out for online orders…

      Reply
  167. Paola
    April 13, 2013 at 7:00 pm (10 years ago)

    I am trying to order at macys and it doesn’t offer me the bonus 🙁 Whay?

    Reply
  168. Cathy
    April 9, 2013 at 10:32 pm (10 years ago)

    I tried to order at Macys.com and it doesn’t give me the Bonus 🙁

    Reply
  169. The Smokin Gracie Babyy
    March 23, 2013 at 2:10 am (11 years ago)

    luvin clinique sales night and day! Clinique is one of my babes!
    Love all you babes!!

    Kisses,
    Gracie Babyy

    Reply
  170. Sarah
    March 11, 2013 at 7:50 pm (11 years ago)

    You buy a bunch of stuff and then reserve your bag and give them what you had just bought to hold. Pretty stupid idea, but that is what they do…

    Reply
    • Name
      March 18, 2013 at 5:12 pm (11 years ago)

      The entire purpose of preorder is so that our loyal clients have an opportunity to pick out their products they want and receive the gift color of their choice as well. So many times we run out of certain products or one gift before the other and the people that don’t preorder are the first to complain when we don’t have their stuff. So it’s not stupid if you want a GUARANTEE you will get your items and your gift. Plus it saves you time from standing in a long line when gift starts because all you have to do is swing by and pick it up. 🙂

      Reply
      • Nik
        September 12, 2018 at 3:49 pm (5 years ago)

        Yeah it is silly. I just spent $60 on a few things in order to get the bonus at Macy’s. The woman had the bonus make up bag and freebies right in front of me and put that and the items I just purchased in a bag under the counter. It’s bizarre to pay for something and not get to take it home and use it. I have to wait 15 days and then go back and pick it all up. It also seems like a liability to hold already purchased items under your counters for two weeks. They can get stolen, lost or given to the wrong person. Why not allow the customer to take what they just purchased home and let them come back for the free stuff later with their receipt and ticket showing they have a bag waiting for them? Just a thought…

        Reply
  171. Lucy
    March 10, 2013 at 4:49 pm (11 years ago)

    How do you preorder?

    Reply
    • Alice
      March 12, 2013 at 4:13 pm (11 years ago)

      Lucy, visit a Clinique counter at Macy’s and purchase something worth $25 or more. Say you want also the bonus gift and they will ask you if you want pinks or violets for your compact/lipstick. Then you pick everything up on the 25th of March!

      Reply
  172. Name
    February 24, 2013 at 6:53 pm (11 years ago)

    What date the bonus will start in Macy’s

    Reply
    • Alice
      February 24, 2013 at 11:27 pm (11 years ago)

      Pre-ordering starts March 10th and the bonus time starts the 25th.

      Reply
    • Kathy
      March 18, 2013 at 5:01 pm (11 years ago)

      Can you preorder on line?

      Reply
      • Alice
        March 20, 2013 at 10:45 pm (11 years ago)

        No, call them and visit your nearest Clinique counter at Macy’s.

        Reply

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