I always buy 2 eyeliners during bonus time. But usually have a prblem with them drying out. Do other ladies have this problem?

I think it’s ridiculous that you don’t get it all, if you spend $75.00 or more, of what they show in the picture including the bag, after all their mostly samples. I have used this product for fifty years and noticed the quality has changed and prices, especially with the cologne. Just recently I changed most of the make up to another company.

So disappointed with Dillard’s at the Park Place mall I’m Tucson. I shop their Clinique regularly for myself and my daughter spending hundreds of dollars a year there. The counter ladies know me. When I got my gift with purchase, it was missing several items. When I went back, the sales lady replied, “you didn’t get them because we’re out”. I asked if she could substitute other items in the free gift and she acted like I asked her for a million dollars. She was extremely rude and walked away from me. I missed out on several nice freebies because she was rude? They still had items on the counter that she told me she was “out of”. I will take my business elsewhere Dillard’s. And Clinique, you need to check up on your sales ladies at this location. Horrible representation of your line.

Disappointed, went today to the Dillards at the UTC mall Dillards in Sarasota, they told me they were out of the tote and many of the product’s shown in this deal after I spent $80.00. I only received the eye shadow, mascara, lip stick, eye remover and the facial wash rinse. I only received the one green bag which she had me pick from two. She should of gave me both. I have been shopping at clinique for over 25 years and introduced clinique to my daughter when she was a teenager and she is 25 and still uses the products. She actually received all the products with tote yesterday at a store in Orlando… I asked the lady that was helping me if I could get the items that were missing mailed to me and she said no. The sale was advertise until the 18th and I never seen anything on the site or displayed “limited supply”. I needed my products that I purchased but was a little upset with clinique that they did not supply their stores to fulfill their sale offer to the date they stated the sale would be available and that was till the 18th I asked the women if she would take my name incase she received more in the next couple of days and she ignored my question. I asked again and she said that they wouldn’t get anymore. . This is the first time I have had a bad experience with clinique, bad enough to consider looking into another product line. I thought the women whould give me extra items that would fulfill the advertisement I was expecting but she did not, she basically rushed me out..

If i purchase an item that came with a free gift with purchase, and i decide i want to return the item. Do i have to return the GWP also???

They are doing the gift a little different this time. You get the pictured gift if you spend $28, OR if you spend $55 you chose between the eye shadow palette or smart night cream (these are full size I believe) OR if you spend $75, you get the pictured gift AND your choice of shadow palette or night cream. It’s a great deal.

Which one of the sample foundation colors in the Dillards bonus would be closest to Stay Matte Neutral?

I am considering pre-ordering to take advantage of the free shipping because I do not have a Dillard’s near me. Do you know if the step-up offer is still valid with preorder?

Thanks!

Is there a limit on how many free gifts u can buy ? As long as u spend the required amount of money .

please bring back your loose powder for redness that you discountined – or what did you do with the leftover products – can I purchase this somewhere else??

I wish Clinique would offer gifts with a tote bag instead of make-up bags. I have plenty of make-up bags, but I could sure use a bigger bag=like a tote. Thank you

One word WOW! Does everyone want something for nothing? Obviously. $27 is nothing, especially when you compare the pricing to other lines. Like whoever said they were looking into Lancome, you are going to have a huge wake up call. An eyeliner there is $30. Guess what their qualifier is? $35! And then comes the famous line I have read over and over again “they do that on purpose”. that makes me laugh. Clinique is the #1 selling prestige brand. Obviously for a reason. And I’m sorry if you are an avid buyer then $27 really isn’t that much. And I am by no means we’ll off. I just prefer my foundation to stay on, for it not to be orange, to get one on one with the specialist so I know what I’m buying! By the time you buy the right shade at cvs you’ve spent OVER $27. I spend about $50-60 during bonus time. Do I expect to get 2 gifts? No. But a lot of ppl think they should. I’d say read the fine print but actually everything I’ve bought mine (or reserves it) it says 1 per client. Not purchase. I’ll leave you with an interesting fact…do you know that they take average amount ppl spend and kick of around 40% and that’s what the qualifying price is. So, they are actually being generous to us consumers. Have fun trying to find something better. You get what you pay for!

*2014 Presale – Not impressed at all with Clinique! Spent over $100 for this presale to help my daughter who works at Clinique and I have not received my items plus bonus. It has been a month and I will never order during a presale AGAIN!!! Terrible customer service.

Ladies, instead of being upset about the minimum purchase of the gift (the gifts cost money to make and the cost to make them increases just like the price of bread), how about being happy that the moisturizer priced didn’t INCREASE? I know it’s frustrating to go expecting to spend $27 and spending more, but change your perspective and be thankful! 🙂

I went to Dillards today to get my Clinique dramatically different moisturizer and to get my Clinique bonus samples, and I was very disappointed that Dillards now requires a $27 purchase in order to receive the bonus. I could understand this IF the Moisturizer didn’t JUST HAPPEN to be a $26 purchase!! WHY did Dillards just happen to make the required purchase $1.00 more than the purchase price of the moisturizer. I have always, for the past 30 years, bought the moisturizer in order to get the samples,but suddenly was told I had to buy something else in addition to the $26 cream. I was very upset that either Clinique or Dillards decided to make an effort to be greedy enough to make their consumers make an additional purchase to get the bonus. I thought the purpose of the bonus was to allow us to try different products before buying anything. My 3 daughters and I always enjoyed your bonuses and moisturizer, and now am going to be forced to rethink my buying power. We are on an extreme budget with 3 daughters in college, and have to watch every penny, and now you change your policy. We are very disappointed in a brand and a product that we have all used for years. We will now have to rethink our use of your products.

visite Dillards y me traje mis bonos, estoy muy contenta pero la vendedora me invitó para abril 2013, que bonos habra?