Clinique Bonus Time

United Kingdom and Ireland

If you are from UK or Ireland and want to receive free gifts from Clinique, do not forget to visit one of the department stores below during bonus time.

While you need to spend a certain amount for the bonus gift in U.S., in the UK or IE you have to usually make a purchase of 2 or more Clinique products (one to be foundation or skin-care). Please be advised that not all stores participating in Clinique bonuses offer online ordering.

The first bonus time in 2018 starts today (11th January 2018) online on the website.

Free 7-piece gift with a limited edition Marimekko bag. Yours free when you spend £45 or more and enter promo code GIFT at checkout.

The gift includes:

  1. Liquid Facial Soap Mild
  2. Clinique Pop Lip Colour and Primer in Bare Pop
  3. Pep-Start HydroBlur Moisturizer
  4. Take The Day Off Face and Eye Cleansing Towelettes. Pack of 10
  5. Clinique Pep-Start Pout Perfecting Balm in Cherry
  6. High Impact Lash Elevating Mascara
  7. Marimekko cosmetics bag

Optionally, you can spend more (£55) to also receive Take The Day Off Makeup Remover For Lids, Lashes & Lips 125ml- enter promo code GIFT55.

Shop on Now

You will also receive free shipping – Standard Delivery (2-5 working days). Offer ends 23:59 26th January 2018 or while stocks last.




The past Clinique promotions in UK and Ireland

Below are listed the most popular bonus times across UK and Ireland in the past 12 months.

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There is an 8-piece Clinique gift at Harvey Nichols available from 16 November to 2 December, 2017. In-store only.

Your beauty wardrobe

Free with the purchase of two or more products, one to be skincare or foundation.

The 8-piece gift includes:

  1. Quickliner™ For Eyes Intense in Intense Black 0.4g
  2. Deep Comfort Body Butter 50ml
  3. NEW Moisture Surge™ Hydrating Supercharged Concentrate 15ml
  4. High Impact™ Mascara in Black 3.5ml
  5. Take the Day Off™ Makeup Remover For Lids, Lashes & Lips 50ml
  6. Clinique Pop™ Lip Colour and Primer in Bare Pop 2.3g
  7. Clinique Smart™ Night Custom Moisturizer 15ml
  8. Aromatics in White 4ml

An extra gift (worth £22)

Buy three Clinique products and choose Limited Edition All About Shadow™ (3.6g) in your choice of palette:

  • Purple Palette or
  • Pink Palette

This promotion is available in-store only. Find your nearest Harvey Nichols store.

There is a bonus time at House of Fraser from Thursday 26 October to Saturday 11 November, 2017. The gift is available instores (locations) and online on the website. Note the gift may vary instore.

The little luxuries edit.

In order to receive this gift for free you have to purchase 2 or more Clinique products (one to be skincare or foundation). Instore only: you can choose 6 out of a choice of 9 deluxe samples.

Delivery: HoF delivers this gift to the UK and Ireland. The costs are the same –  UK/IE standard delivery is £3.95, free when you spend £50 or more. Alternatively, you can use Buy & Collect service (UK only) –  FREE for orders over £30.

One gift per customer.

This promotion is available instore only; from 19th October to Saturday 4th November, 2017 exclusively at Harrods.

The luxury edit. Exclusively yours.

In order to receive this wonderful 9-piece gift you have to visit Harrods (87–135 Brompton Road, Knightsbridge, London) and make 2 qualifying purchases, 1 to be skin care or foundation.

Starting from Wednesday 4th October, 2017 (from 5th October instores) there is Clinique gift at Debenhams ( and

The little luxuries edit.

Yours with the purchase of two or more products, one to be skin care or foundation. Note: while the qualifier is the same, note that the online gift varies to gift available in store.

The online gift includes:

  1. All About Shadow™ Foxier & Mink and Blush Powder in Cupid compact
  2. Moisture Surge™ Hyrdating Concentrate 15ml
  3. Clinique Pep-Start™ Eye Cream 7ml
  4. High Impact™ Mascara in Black 3.5ml
  5. Clinique Pop™ Lip Colour and Primer in Nude Pop 2.3g
  6. Rinse-Off Foaming Cleanser 30ml
  7. Jonathan Adler cosmetics bag

Buying instore? Customise your giff! Pick your favourite products to create your gift. Choose 6 from 9 deluxe minis.

Debenhams UK shipping: Standard delivery (within 5 working day) is £3.49,  Free on orders over £45. Next Day delivery costs £3.99. Unfortunately, international delivery is unavailable for Clinique products from Debenhams.

Debenhams IE shipping: Standard shipping is 4.95€. Free for orders over 30€. Next day shipping is 5.95€.

If the gift doesn’t add at checkout it means it is out of stock. The promo ends on 22nd October 2017, or while supplies last.

Unfortunately, you can’t combine this GWP offer with any Debenhams discount codes.

From 21st September to 7th October, 2017 there is bonus time at Brown Thomas Ireland.

The luxury Edit. Exclusively yours.

It’s an 8-piece gift – yours free with any purchase of 2 Clinique products, one to be skincare or foundation.

Your gift contains:

  1. Liquid Facial Soap Mild 30ml
  2. Clinique Smart™ SPF 15 Custom Moisturizer 15ml
  3. Quickliner™ For Eyes Intense in Intense Black 0.14g
  4. NEW Clinique Fresh Pressed™ Daily Booster with Pure Vitamin C 10% 8.5ml
  5. High Impact™ Mascara in Black 3.5m
  6. Aromatics in White 4ml
  7. Clinique Pop™ Lip Colour and Primer in Plum Pop 2.3g

Something extra – purchase 3 or more Clinique products and receive:

  • Instore:  Limited Edition All About Shadow™ Purple Palette 3.6g or Moisture Surge™ Extended Thirst Relief 30ml. Choice of extra gift available in store only.
  • Online: a bonus limited edition eyeshadow palette.

Note: Gift contains promotional size items. BrownThomas website delivers in Ireland only. Standard delivery (2-3 days) costs 3.50€.

The Bonus time at department stores Fenwick and Bentalls is available from Thursday 14 September to Saturday 30 September, 2017. Not available online.

Your beauty wardrobe. Yours free.

As usually, you have to purchase two Clinique products, one to be a skin-care or foundation.

The gift includes:

  1. Quickliner™ For Eyes Intense in Intense Black 0.4g
  2. Deep ComfortBody Butter 50ml
  3. NEW Moisture Surge™ Hydrating Supercharged Concentrate 15ml
  4. High Impact™ Mascara in Black 3.5ml
  5. Take the Day Off™ Makeup Remover For Lids, Lashes & Lips 50ml
  6. Clinique Pop™ Lip Colour and Primer in Bare Pop 2.3g
  7. Clinique Smart™ Night Custom Moisturizer 15ml
  8. Aromatics in White 4ml
  9. Cosmetics bag

With any third purchase you will receive an additional free product – Buy three products, one to be skin care or foundation and receive your choice of a free† extra gift: Choice of Limited Edition All About Shadow™ Purple Palette 3.6g or Limited Edition All About Shadow™ Pink Palette 3.6g.

Online only; Spend £45+ now on official website and you will receive this Limited Edition Clinique X Jonathan Adler Gift including 6 Clinique favourites in a pretty Clinique makeup bag.

A modern take on glamour.

Limited time offer. You have to enter promo code ADLER at checkout to redeem the gift. Offer ends 18/09/2017 or while supplies last.

Only available for redemption at Not redeemable with giftcard or eGiftcard purchases.

There is Clinique promotion at John Lewis – from 17 Aug to 2 Sep 2017.

Something iconic and new, something just for you..

Yours with the purchase of any Clinique bundle.. The promotion is available:

  • in-stores (find your nearest store)
  • online (free with the purchase of a Clinique bundle). On this page you can see the bundles (20) which will qualify for the free gift. The cheapest solution would be to buy Clinique Clarifying Lotion 2 and Liquid Facial Soap for £34 and the gift will be shipped with the order. FREE.

The gift includes:

  1. Liquid Facial Soap Mild, 30ml
  2. Take The Day Off™ Makeup Remover For Lids, Lashes & Lips, 50ml
  3. NEW Moisture Surge™ Hydrating Supercharged Concentrate, 15ml
  4. Chubby Stick™ Sculpting Highlight in Hefty Highlight, 3.6g
  5. High Impact™ Mascara in Black, 3.5ml
  6. Limited Edition Jonathan Adler Clinique Pop™ Lip Colour and Primer, Plum Pop, 2.3g
  7. Jonathan Adler Cosmetics Bag

Note: gift contains promotional size products.

UK shoppers: You will receive FREE Click & collect service (for orders over £30) and free standard UK delivery (for orders over £50), £3.50 for orders under £50.

Ireland shoppers: your are probably not eligible for this bonus, but there is currently a bonus time at Arnotts from 17 Aug to 2 Sep 2017. In-store only (Arnotts, 12 Henry Street, Dublin 1).

Update 13th August: The promo at Boots has ended. The next bonus in the UK will most likely be at John Lewis in the second half of August.

Celebrate summer with this 6-pc Clinique gift – available exclusively at and (Ireland) from 27th July – 12th August, 2017.

Tiny treasures bring big pleasures

Free gift when you buy 2 selected Clinique, 1 to be skincare or foundation. Choice of lip shade available exclusively in store.

The 6-pc gift includes:

  • Take the Day Off™ Micellar Cleansing Towelettes for Face & Eyes (10 Count)
  • Chubby Stick™ Sculpting Highlight in Hefty Highlight 3.6g
  • Moisture Surge™ Extended Thirst Relief 15ml
  • Rinse-Off Eye Makeup Solvent 60ml
  • High Impact™ Mascara in Black 3.5ml

Turn your 6-pc into 7-piece gift

Buy three products, one to be skin care or foundation and receive your choice of a free extra gift – choice of Limited Edition All About Shadow™ Purple Palette 3.6g or Clinique Smart™ Night Custom Moisturiser 30ml.

Note: Gift contains promotional size items. On you will qualify for free instore collection. Home delivery is free for £45+ orders. If you are from Ireland, you can shop on and the shipping is free on orders over €50.


Update July 3rd: The promotion at HofF has expired. The next bonus time in UK will probably be at Boots at the end of July.

The gift at has been sold out, but you may find the same gift at House of Fraser online and at participating stores.

This HofF summer gift is available from 19th June to 2 July, 2017 or while stocks last. Yours with 2 Clinique products purchase, one to be skincare or foundation.


Update: There is also a free gift at Boots until 4 June 2017. It’s the same bag of treats you get with the online promotion. You get it with 2 selected Clinique purchases, one to be skincare or foundation. Note: you can get this gift from Boots for as low as £28 + £3.50 shipping (or free shipping when you spend £45).

Enjoy a 7-piece bag of treats at when you spend £45+.  Enter promo code SUMMER at checkout to receive the gift.

Summer collection. Your free gift

The gift is available online only and it includes:

  • Pepe-Start 2-in-1 Exfoliating Cleanser
  • Dramatically Different Moisturizing Lotion+
  • Pep-Start Eye Cream
  • High Impact Mascara in Black
  • Long Last Lipstick in Watermelon Soft Shine
  • Moisture Surge Extended Thirst Relief
  • Cosmetics Bag



Only available for redemption at A promo code required.


A new Clinique Gift featuring a curated selection of Clinique’s favourite skin care and makeup treats – now available in-store only at Harvey Nichols (Knightsbridge, Manchester, Edinburgh, Leeds, Liverpool).

Luxury treats. Exclusively yours. Free

To qualify for this 8-piece gift you have to purchase 2 Clinique products, one of the products must be skincare or foundation product.


There is also an extra gift (FULL-SIZE Take Deep Comfort Hand and Cuticle Cream) with bigger purchase. For more information visit your nearest HN store.


There is currently a bonus time at House of Fraser online and in-stores. Available from Thursday 4 May to Saturday 20 May, 2017. Note that the offer varies online.

Kisses from Clinique. Free.

To qualify you have to purchase 2 or more Clinique products.

The gift includes:

  1. Rinse-Off Foaming Cleanser 50ml
  2. Moisture Surge™ Extended Thirst Relief 15ml
  3. Take The Day Off™ Makeup Remover For Lids, Lashes & Lips 50ml
  4. Moisture Surge™ Overnight Mask 30ml
  5. High Impact™ Mascara in Black 3.5ml
  6. Your choice of Clinique Pop™ Lip Colour and Primer in Sweet Pop or Plump Pop 2.3g (choice of lip shade available in store only)
  7. Cosmetics bag


Get something EXTRA: With any third purchase receive a free FULL SIZE Repairwear™ Intensive Lip Treatment 3.6g.

Free shipping is when you spend £50+. Otherwise UK and Ireland delivery is £3.95. International delivery is not possible.


Visit Clinique counters at Browns York, Browns Helmsley, Browns Beverley or Browns Gainsborough between 15th and 29th April, 2017 and make a qualifying purchase.

The qualifying purchase means:

  • purchasing 2 Clinique products
  • one product has to be skin care or foundation

You will receive a complimentary gift including:

  1. Take the Day Off™ Makeup Remover for Lids, Lashes, and Lips 50 ml
  2. Pep-Start™ Hydroblur Moisturizer 15ml
  3. Moisture Surge™ Extended Thirst Relief 15ml
  4. Long Last Lipstick in Watermelon Soft Shine 3.8g
  5. High Impact Mascara in Black 3.5 ml
  6. Aromatics in White 4ml
  7. Cosmetics bag


Available in store only. Use store locator and find your nearest Browns department store. Promotion ends on 29 April, 2017 or while supplies last.


Note: This offer is available in store only.

There is Clinique bonus at Harrods in the UK starting from 30 March 2017 – 15 April, 2017. Instore only. Purchase 2 or more Clinique products (treatment accessories not included in purchase requirement) to qualify for this 9-piece gift.

Your 9-piece Clinique gift includes:

  1. NEW Pep-Start™ Hydroblur Moisturizer 15ml.
  2. Liquid Facial Soap Mild 50ml
  3. Rinse-Off Eye Makeup Solvent 60ml
  4. Clinique Smart™ Custom-Repair Serum 10ml
  5. Aromatics in Black 4ml
  6. Clinique Pop™ Lip Colour + Primer in Bare Pop 2.3g
  7. Chubby Lash™ Fattening Mascara in Jumbo Jet 4ml
  8. Blushing Blush™ Powder Blush in Sunset Glow 3.1g
  9. Cosmetics bag


This gift is available exclusively at Harrods (87–135 Brompton Road, Knightsbridge, SW1X 7XL London) until Saturday 15th April or while stocks last.

Something extra: Receive a free full-size Sparkle Skin Body Exfoliator 200ml worth £20 – FREE with any third purchase.

Bonus time at Boots (online and instores) starts on Thursday 16 March and ends Saturday 1 April, 2017. A free seven-piece gift – free when you buy any 2 or more selected Clinique products, 1 to be a skincare or foundation.

Pep yourself pretty. Your Gift. Exclusive to Boots.

The 7-pc Gift includes:

  1. NEW Pep-start™ Hydroblur Moisturizer 15ml
  2. NEW Pep-start™ Eye Cream 3ml
  3. Rinse-off Foaming Cleanser 50ml
  4. Take The Day Off Makeup Remover For Lids, Lashes & Lips 50ml
  5. Clinique Pop™ Lip Colour And Primer In Sweet Pop 2.3g
  6. High Impact Mascara In Black 3.5ml
  7. Makeup bag


Want more? With any 3rd purchase you will receive a full size Chubby Stick Sculpting Highlight In Hefty Highlight 6g – as an additional gift (worth £19). Gift available in-store and online.

Shipping: You will be qualified for FREE instore collection. Standard Delivery (within 4 working days) costs £3.50. Free on orders over £45.

To avoid disappointment: Check if the gift is shown in your shopping bag before placing your order. If not, you haven’t qualified for the gift and you will not receive the gift with your order. Not all Clinique products qualify for the gift, try to select different Clinique products.


Online and instore there is a new Clinique bonus at John Lewis starting from 20th February to 11th March, 2017. Note that the offer and purchase qualifier differ in store.

Dramatic eyes, bold lip. Your Choice.

The gift includes:

  1. Rinse-off eye makeup solvent,
  2. Liquid Facial soap Mild,
  3. Clinique smart SPF 15,
  4. Clinique Smart night custom repair moisturizer
  5. Chubby Stick Shadow Tint for Eyes (instore only: you can choose between the Chubby Stick or Long Last Soft Matte Lipstick)
  6. High Impact Mascara
  7. Cosmetics bag


Getting the gift online:

In order to get this 7-pc gift you have to purchase at least one Clinique bundle from these selected Clinique bundles (18). The cheapest one is for £36.00. Standard shipping in the UK is free for orders over £50, otherwise £3.50.

Getting the gift in-stores:

Stop by at Clinique counter at John Lewis and make any two Clinique products purchase (one to be skin care or foundation to receive this gift.

Step up gift: With any third purchase in store receive a full-size Sparkle Skin Body Exfoliator 200ml (worth £20).

Clinique Gift at Debenhams UK & IE

Update: This promotion has ended. The next bonus time will most likely be at John Lewis.

It’s gift time on Clinique. Visit Debenhams or shop online on or from 2 February to 17 February. Free gift with two Clinique purchases, bonus gift with third.

Pep your skin. Comolete your look.

To qualify for the free 7-pc gift add 2 or more Clinique products to your bag. You can choose from Skincare, Makeup or Fragrance categories.


Enter promo code SHA5 to receive free shipping from Spend €30 or more at to get free shipping.

Clinique Gift at Brown Thomas (19/1 – 4/2)

Receive this exclusive 9-piece gift from Brown Thomas. Yours free with any 2 Clinique qualifying purchases*. Promotion ends on 4 February, 2017.

Bold and luxurious gift.

  • Place: selected Brown Thomas stores (Dublin, Cork, Limerick, Galway) or online
  • Period: 19 January – 4 February
  • Gift: 9-piece gift set (note that the gift varies in store)


*A purchase of one Clinique skin care or foundation product AND any other Clinique product is required in order to get this complimentary gift.

Clinique Gift at Bentalls & Fenwick (19/1 – 4/2)

Bonus time for Clinique shoppers in the UK starts at Fenwick and Bentalls on January 19, 2017.

Luxury treats. Exclusively yours.

  • Starts: 19 January, 20176 at 9:00 UTC
  • Ends: while stocks last


Visit one of the listed stores above to get your gift – remember that you have to make a purchase of any 2 Clinique products (one to be skin care or foundation).

Not available online. Gift contains promotional size products.





List of Famous UK Department Stores:

House of Fraser

House of Fraser, originally from Glasgow, now operates across the United Kingdom with over 60 departments stores.

Again, this company started with only one small shop at the corner of two streets in Glasgow in 1849.


Starting with their first store in London in 1778, Debenhams has grown into one of the biggest department stores chains in the United Kingdom. Debenhams also operates in Ireland, Denmark and in a few other countries using a franchise business system.

According to the latest stats (October 2012) the company operates 167 stores in the UK and Ireland. Offering anything from fashion, cosmetics, shoes, beauty, healthy product and home wears.


Fenwick was founded by John James Fenwick in 1882 as a store selling only mantles, silk goods, dresses, fabrics and trimmings. However, in 1890 with Fenwick son’s decision this company changed direction.

Now they are a well established department store, stocking all manner of goods, which includes beauty products and more specifically a Clinique counter. They also hold Clinique Bonus Time events, so you’ll also be able to pick up your free goodies in their stores. By the way it was establish in Newcastle (UK) where their headquarters are still located.

All other departments stores in United Kingdom

  • Boots
  • Beales
  • Harrods
  • Beatties
  • Bentalls
  • Harvey Nichols
  • John Lewis
  • Selfridges
  • Hoopers

and Irish Doors:

  • Brown Thomas
  • Boots
  • Debenhams IE
  • House of Fraser

- Hide these offers


  1. Gillian Skelton
    December 8, 2017 at 5:57 pm (1 month ago)

    My daughter and I were wanting Clinique for Christmas, there are no Bonus times in the Newcastle area, we are very disappointed and you have lost sales.

  2. lawson
    November 29, 2017 at 11:41 am (2 months ago)

    Hello there,

    Hope you are well? Can you tell me when the next bonus time is coming to boots or Debenhams?



    • Alice
      November 29, 2017 at 12:34 pm (2 months ago)

      I think the next GWP offer at Debenhams will start in February 2018. Then in March at Boots.

  3. Penny Loya
    November 4, 2017 at 12:28 pm (2 months ago)

    Harvey Nichols bonus time starts on 23/11 17

  4. Mrs Allsop
    November 1, 2017 at 2:21 pm (3 months ago)

    I went through the online chat and explained My normal foundation is Cream Chamois even better and asked what the equivalent is to this in the new even better glow so I can try this. Your Charline assistant was useless and took a very long time to come back and tell me to buy the same shade in the new glow. I spend ages trying to find this online then went to store to be told this shade didn’t exist. Thanks for wasting my time I have been a very loyal customer for over 25 years buying no other skincare or foundation and I honestly do expect (and have always experienced) better.

  5. Penny Loya
    October 23, 2017 at 10:38 pm (3 months ago)

    Harvey Nichols bonus time starts on 23/11/2017
    Always a good one

  6. Penny Loya
    October 19, 2017 at 7:39 pm (3 months ago)

    Harrods bonus gift promotion has started today
    They also have “Wrappings” the only stockist in the U.K.
    This is my all time favourite perfume

  7. Penny Loya
    September 28, 2017 at 10:25 pm (4 months ago)

    When is the next Harrods or Harvey Nichols promotion? Thanks

    Previous promotions are not much help

    • Alice
      September 28, 2017 at 11:08 pm (4 months ago)

      If you check the previous promotions you will see that the next GWP will most likely be at Debenhams (early October, like it was last year). Bonus time at Harrods was from 20 Oct last year, so you can expect the start around this date.

  8. Alison
    September 12, 2017 at 10:15 am (4 months ago)

    I bought 2 skincare items from Jogn Lewis on 2nd September which was the last day of their bonus time. I did not receive my free gift with my order. I contacted them to be told that they must have been out of stock! I would have held off and ordered from elsewhere to get my bonus time if I had been informed at the time. Is there any way of getting my gift if i can supply proof of purchase?

  9. Cait
    August 10, 2017 at 10:16 pm (5 months ago)

    Hi do you know when Debenhams will be offering clinique bonus time? I think iit was last run in February so thought iit should be due sometime soon hopefully. Thanks. 😉

    • Alice
      August 10, 2017 at 10:22 pm (5 months ago)

      Hmm, I am not sure. If you check the schedule on my homepage you will see that last 2 bonus times at Debenhams were in February and October 2016. So maybe we will have to wait 2 more months?

    • Lynn
      August 11, 2017 at 8:50 am (5 months ago)

      Hi. I was in Debenhams yesterday and the assistant on the Clinique counter said October.

  10. Susan Franklin
    July 31, 2017 at 1:36 pm (6 months ago)

    Can you please advise when your next Gift with purchase promotion will be at John Lewis stores?
    Thank you

  11. KayK
    July 28, 2017 at 1:04 pm (6 months ago)

    Hi I have ordered from boots website and am planning to get my other bits in store as weren’t available online. Due to collect my order tomorrow. Does anyone know if it is the Plum or Punch colour supplied as standard in the online gift? Need to know so that I can choose the other colour when I purchase in store. Thanks in advance to anyone that can help!

    • Name
      August 5, 2017 at 8:41 am (5 months ago)

      Plum is standard I believe

  12. M.Hoggart-Hill
    May 28, 2017 at 8:40 pm (8 months ago)


    I purchased two skin care items at my local boots today (pep-start exfoliating cleanser and pep-start blue moisturiser) £41 in total and I did not receive the current promo gift. I did not think about it until I returned home and I thought I qualified. Is this correct?

    I can provide a receipt copy to prove I did not receive the item (I am aware that these promos normally have to be processed through the till system)

    I visited the Boots in Broughton Park – Chester Rd, Broughton, Bretton, Chester CH4 0DP

    I look forward to hearing from you

    With kind regards
    M. Hoggart-Hill

    • Iain
      June 3, 2017 at 12:42 am (8 months ago)

      Why are you expecting this website to reply re this ?

      This isn’t Clinique, it is a website about Clinique, and, more specifically, Clinique Bonus Time, so shoppers can maximise their purchasing – the poor lady running this website does a cracking job of informing consumers, and you would be better contacting Boots or Clinique.

      • M.Hoggart-Hill
        June 19, 2017 at 7:50 am (7 months ago)

        Thanks you for your information. Obviously I was not aware of this.

        Have a nice day!

        • LynnB
          June 22, 2017 at 8:12 am (7 months ago)

          Hi M.Hoggart-Hill,

          I don’t run this site but I think I can answer your question.

          Boots haven’t had a Bonus Time recently. The current Bonus Time is on the website, so you have to make your purchases online from the Clinique website to get the Bonus gift. The lady who runs this site will let us know when the next Bonus Time is on at Boots.


    • Name
      July 15, 2017 at 1:19 pm (6 months ago)

      The same thing happened to me! And they were advertising a free gift with purchase on their website. Shameless as I am, I returned my purchases, simply explaining that I’d been expecting the free gift, which they had no problem with and said they likely ran out.. better luck next time!

  13. Name
    May 25, 2017 at 8:48 am (8 months ago)

    When is there a Clinique bonus time in Guildford?

  14. jane
    May 17, 2017 at 4:53 pm (8 months ago)

    Any news on the next bonus time in the UK? The current one doesn’t have the miniature DDM so I’m hoping the next one does.

    • darcy
      May 17, 2017 at 6:12 pm (8 months ago)

      I was told in Boots the next bonus time will be at the end of may near the spring bank holiday

  15. elaine banks
    April 21, 2017 at 5:23 pm (9 months ago)

    can you please email as to when the next house of fraser, boots and Stanstead Airport are next having their bonus times?

    • Name
      April 28, 2017 at 1:45 pm (9 months ago)

      The girl in house of Fraser said early may

  16. Nicola clarke
    April 6, 2017 at 8:20 am (10 months ago)

    I used to receive notifications via e mail of upcoming bonus time offers, unfortunately they have stopped Nx I have no idea why .

  17. Julie
    April 6, 2017 at 6:42 am (10 months ago)

    Is it possible to order online from harrods?

    • Alice
      April 6, 2017 at 9:00 am (10 months ago)

      I think it is possible but you will not receive the gift.

  18. Vicky
    March 13, 2017 at 11:46 am (10 months ago)

    What will the next gift event in boots be?
    On the 16th of March 2017.
    Many thanks

    • Alice
      March 13, 2017 at 12:21 pm (10 months ago)

      To be honest, I have no idea, there are no info about this promo anywhere.

  19. Arllyn Phillips
    March 9, 2017 at 5:43 pm (10 months ago)

    Are you offering a Clinique promotion at Boots this year (2017)?

  20. Christine
    March 2, 2017 at 9:40 pm (11 months ago)

    Can I please have the contact details of Clinique customer service Ireland. I’ve been a Clinique customer for 20 years now, and I have an issue that I’d like to discuss. Kind regards

    Christine Hudner

  21. Michelle Feraday
    March 1, 2017 at 9:43 pm (11 months ago)

    I placed an order with John Lewis yesterday and when I checked out I was not given the option to obtain the bonus time gift set. Customer services said that my order did not qualify for the bonus time gift set. However, on checking the Clinique Bonus Time Website I should be entitled to the gift set as I ordered two skincare products. I have been buying Clinique for 33 years. Very disappointed.

    • Alice
      March 1, 2017 at 10:15 pm (11 months ago)

      The online qualifier for this promotion is to purchase one of any Clinique bundle. There were 18 bundles to choose from, but the page containing those bundles is not available at this moment. I don’t know why.

    • jane
      March 10, 2017 at 7:35 am (10 months ago)

      I made the same mistake with John Lewis and ended up returning it all as I only bought the products as it was bonus time. I bought two skincare items but they didn’t ‘qualify’.

  22. Siobhan
    February 14, 2017 at 1:25 pm (11 months ago)

    Hi Alice,

    I just wanted to say thank for running this site! I always check this before I pick up a new item so I can benefit from the bonus time. I always thought it was an official site and hadn’t realised it an individual running it.

    Great site, thanks! 🙂

  23. Rachel Metcalfe
    January 14, 2017 at 2:52 pm (1 year ago)


    When is the next bonus time at House of Fraser stores and online (UK) please?


    • Alice
      January 15, 2017 at 1:15 pm (1 year ago)

      I think it will be in May.

  24. Carol Friend
    November 16, 2016 at 12:51 pm (1 year ago)


    Ordered two items (one skincare) from House of Fraser a few days ago so free Clinique bag was part of order. Delivered today without free gift so phoned House of Fraser who are unable to tell me what has happened and will get back to me in 48 hours.

    Very poor – they are still showing the free gift as available on their website and when you checkout. Seem v unwilling to sort this out immediately.


  25. Catherine
    November 15, 2016 at 6:47 pm (1 year ago)

    Does anyone know when the next Harvey Nichols BT will be?

  26. kath Clarke
    October 27, 2016 at 11:28 am (1 year ago)

    wanted to warn people that Debenhams website shows offer but if out of stock does not let you know! I made my 2 purchases in good faith to qualify and did not get the bonus gift. I’ve called them and they said they’re out of stock so I miss out. I’m returning my goods. Dissatisfied customer

  27. Sam
    October 15, 2016 at 9:25 pm (1 year ago)

    Hi. When will be the next bonus time at boots? Thanks

  28. Jenny
    September 24, 2016 at 1:50 pm (1 year ago)

    When is the next bonus special offer on at boots in manchester

  29. Melissa
    September 24, 2016 at 8:25 am (1 year ago)

    Does fenwick in Leicester have Clinique bonus time this weekend ? Thankyou

  30. Marion jones
    September 19, 2016 at 11:07 pm (1 year ago)

    My first experience with Clinique at debehams Basingstoke . Vicky was amazing listen to my concerns regarding rosacea. I purchase redness foundation and yellow compact power. Total of £51.50. I was surprised to find no free gift offer in store . But would have gotten this if I purchase on line.

  31. Name
    September 1, 2016 at 9:04 am (1 year ago)

    I have sensitive skin and buy Clinique products as they are excellent value – however could I request the bonus gifts include colours of lipstick or eyeshadow that can be used on darker skins. The colours tend to suit lighter ladies – I am african and can never use the the lipsticks or shadows – you must have colours that are applicable to all.

    • HY
      September 21, 2016 at 10:06 pm (1 year ago)

      I second that! And so do many of my friends. It’s easy to offer an option for dark skin and one for pale skin.

    • Name
      September 25, 2016 at 10:52 am (1 year ago)

      Probably better off directing this comment to Clinique themselves

  32. Wendi
    May 25, 2016 at 6:33 pm (2 years ago)

    Hi ive had a card through the post to say that theres a clinique offer in selected stores, but i cant find out where these shops are. Its a uk Clinique Summer collection offer, thanks for replying

  33. Zey vd Klashorst
    May 24, 2016 at 1:38 pm (2 years ago)

    will your current free gift which is only in only in Knightsbridge, Manchester, Edinburgh, Leeds, Liverpool (Harvey Nichols until 4 june) become available in London? it has most products i want to test and i usually buy my staples and go for bonus time to trial new products? it has two spwcific products not usually in your bonus time, the powder and concealer, i am eager not to loose out on opprtunity if this exact selection is not in London stores. thks Zey

    • cchristo
      May 25, 2016 at 7:01 pm (2 years ago)

      Knightsbridge is in London.

  34. Nicola Martin
    May 20, 2016 at 12:50 pm (2 years ago)

    As per your email with Clinique bonus time at house of fraser – you offered a full size make up remover when purchasing a third item. I went into House of Fraser Milton Keynes to purchase three skin products and was told that if I had received this offer that they were sorry they couldn’t give me the make up remover as they never received stock. I was not even offered an alternative. I have been a customer of Clinique for aboutt 20 years (In South Africa and UK) and was shocked at this service. The ladies were lovely and not fault to them at all – but the fact that there was no alternate item for the mess up. Please can someone respond. Kind regards.

  35. Melanie
    May 10, 2016 at 1:04 pm (2 years ago)

    Hi I ordered the Clinique sonic cleansing brush online worth £79.00. My package arrived yesterday and there was no bonus time gift (Online qualifier: yours free when you spend £50 or more on Clinique products) and no other free gift (and get something EXTRA: with every 3rd purchase (instore) or with £65 spend (online) you will receive a full size Take The Day Off makeup remover (a £17 value). Free shipping is when you spend £50+.) as quoted above. I rang up to ask where they were and the person I spoke to said that I woud only qualify for the gifts if I had a recognition card. This is clearly not stated anywhere above, and as a result I will now be returning this item to yourselves and you you will lose the sale. I would appreciate any comments you may have regarding this mix up.

    • CliniqueFan
      May 12, 2016 at 8:49 am (2 years ago)

      This isn’t the HOF website. This is an independent site that just gives details of what offers are on where. I think it’s a bloody good site, and check it before each Clinique purchase, in case I can get some freebies at another department store. YOU NEED TO SPEAK TO HOUSE OF FRASER. How some people get by in life.. the mind boggles.

  36. Doreen Tombs
    May 7, 2016 at 9:24 am (2 years ago)

    I’m sure I saw yesterday that if I return a used Clinique facial wash to Debenhams, I would be given a new on. Have I dreamt this?

  37. Heather
    March 20, 2016 at 8:52 am (2 years ago)

    I have just missed the boots bonus by one day, I have 3 products to buy, can you tell me when the next bonus is on in the UK and which store please.

  38. Ashley
    March 10, 2016 at 7:13 pm (2 years ago)

    What do I need to do to order the Clinique items to receive the free gift online for the store Boots??

  39. Sue
    March 2, 2016 at 10:59 pm (2 years ago)

    I would like to know what counts as skincare for the John Lewis gift please. I was told Clarifying Lotion does not count.

  40. Gemma
    February 23, 2016 at 9:09 am (2 years ago)

    My mum says Bonus Time at Boots starts on 3rd March.

  41. Angela
    February 15, 2016 at 1:02 pm (2 years ago)

    Hope you are ok Alice – there’s not been a response from you for a while x
    I love this website, I check it almost daily!

  42. Louise
    February 4, 2016 at 12:22 pm (2 years ago)

    Hi are there any men’s bonus gifts coming up? Just planning my husbands birthday preset for March! Xx

  43. Sue grimshaw
    February 3, 2016 at 11:19 am (2 years ago)

    When is bonus time at John lewis

    • Sally
      February 14, 2016 at 7:43 pm (2 years ago)

      Think it may be starting on 18 feb

      • Angela
        February 15, 2016 at 7:38 pm (2 years ago)

        What about Harrods and boots?


  44. Lois carter
    February 1, 2016 at 5:25 pm (2 years ago)

    When does the next bonus offer start at defendants and boots chemist

  45. Name
    January 21, 2016 at 6:44 pm (2 years ago)

    Where do you think the next bonus time will
    Be in the UK?
    Also where do you think the best gifts are from? Harrods are pretty good but not so easy to hear about it and get there!

  46. Veronica
    November 30, 2015 at 10:46 pm (2 years ago)

    Any idea when and where the next bonus time will be ? I tried to order on line from Harvey Nicoltts but noticed the free gift was not added. I call them and told me that the bonus time is available only in store. unfortunate i do note have a store close to where i live.

  47. Carol Lovett
    November 15, 2015 at 11:34 pm (2 years ago)

    I went on the Clinique Bonus time web site today and on it are Free beauty samples appearing to be
    from Clinique. It is a scam and a con from a company that goes by the name Find Beauty and Truth and
    I almost fell for it. They get your bank details for post and packaging, but you find later that you have
    given them the opportunity to keep charging £69.00 a month, an absolute con, please be aware of this,
    I was under the impression the “free sample was from Clinique.

    • Alice
      November 16, 2015 at 11:48 am (2 years ago)

      do you mean on this page? It could be one of the advertisements. I have moderated the “free samples” ads on my website, so hopefully they wont be shown again.

  48. Angela
    November 12, 2015 at 11:22 am (2 years ago)

    Can you let me know which store has bonus time week commencing 16th November2015 please

    • Alice
      November 12, 2015 at 12:15 pm (2 years ago)

      probably at Harvey Nichols at the end of November. But I am not sure.

  49. Lynn
    November 11, 2015 at 12:04 pm (2 years ago)

    I just wanted to thank you for maintaining this page for all us Clinique lovers. I don’t think you get enough thanks for doing this, and I for one appreciate it. I never buy my Clinique products without checking your page first. So thank you. Lynn

    • Alice
      November 11, 2015 at 1:29 pm (2 years ago)

      really nice to hear that someone finds this website useful. thank you.

      • Amie fox
        December 14, 2015 at 10:17 pm (2 years ago)

        Me too you do a great job!!

  50. Ang
    October 16, 2015 at 12:16 pm (2 years ago)

    Do you know when the clinique bonus at harrods will be? It’s due I think

    • Alice
      October 16, 2015 at 1:06 pm (2 years ago)

      last year it was from 23rd Oct. So one more week.

  51. Emma
    October 8, 2015 at 6:27 pm (2 years ago)

    Hey I was just wondering when the Selfridges bonus time was? I understand that you may not know, but based on previous years is it likely for there to be one before Christmas.
    Thank you so much and the the website is great!

    Emma x

    • Alice
      October 9, 2015 at 9:15 am (2 years ago)

      hmm, I dont post about this bonus, but if you think it was around this time one year ago, it should be again around those dates.

  52. Angela Murphy
    September 26, 2015 at 12:28 pm (2 years ago)

    Hi I just attempted to order from BrownThomas but they only deliver to addresses within Ireland,thought you would find this comment helpful.

    • Alice
      September 26, 2015 at 12:33 pm (2 years ago)

      yes, thanks for the info! I didn’t know about this.

    • Ang
      October 4, 2015 at 5:16 pm (2 years ago)

      Hi do you know any info about the October harrods clinique promo? I’ve been waiting for it as it is my birthday and bonus time from harrods is usually great. Dates and any info on contents would be good. I love your website and check it all the time

  53. Dannielle (UK)
    September 16, 2015 at 2:01 pm (2 years ago)

    Just been to Fenwick Leicester, Clinique Bonus Time has started today with 10% off purchases for today only.

    • Charlotte
      September 16, 2015 at 4:00 pm (2 years ago)

      Newcastle too! Except 10%

  54. Read
    September 3, 2015 at 8:53 am (2 years ago)

    Please could you explain to me why you advertise that John Lewis have a Bonus Time if you purchase one skin care and one other, but when I ordered online with John Lewis I did not qualify for my Bonus Time gift due to the fact that you have to buy a bundle. I am extremely cheesed off, as I was under the illusion that I should received it. I now have two products from Clinque and no Bonus Time gift.

    • Alice
      September 3, 2015 at 10:15 am (2 years ago)

      Im sorry to hear it. When I posted details about the promotion the requirement was “purchase of 2 Clinique products (1 skincare or foundation)”. After some days I checked the website again and I saw “with purchase of any Clinique bundle” note there and I have updated this page. very sorry that you had such a experience, always check the shopping bag if the gift was added. BTW, I can still see the original requirement even on the official FB Clinique UK page :/

  55. Harriet
    August 11, 2015 at 10:11 am (2 years ago)

    I was wondering if you could tell me when the next bonus gift is going to be on and in which store in the UK, once the Boots one has finished. I don’t need to replenish just yet, so wondering if I could hang on until the next bonus time.

    • Alice
      August 11, 2015 at 11:46 am (2 years ago)

      at Beales from 13th August to 29th August.

  56. Claire
    July 8, 2015 at 8:40 pm (3 years ago)

    I always use this site when shopping at clinique! But I was in Harrods London on Sunday 5th July and they had an offer on that I think you’ve missed. I got a 5pc gift in a red and pink patterned makeup bag when I bought two items (in my case both were skincare but I don’t know if the offer extends to other purchases)

    • Alice
      July 8, 2015 at 9:59 pm (3 years ago)

      Thanks for being my regular visitor. I try to do my best to cover all promotions in US, UK and AU but maybe I can miss something. However, I post only regular bonus times (happening nationwide, not only in one store in one city). There was such a promo at Harrods in April this year and following the rule (two bonus times at each store in a year) the next bonus at Harrods should start in October.

  57. Maria
    July 8, 2015 at 12:46 am (3 years ago)

    Hi I am one of clinique client since I was 18. I am 42 years old and always using clinique for 24 years it was such my happiness that everytime i buy clinique products i always get my free gifts. I was just gutted when I bought my serum last month which cost me £69 and ahe just gave me 2 mousse wash and 2 sample foundation in a tiny little tub. I was desperate to buy my serum as I have no more time to buy somewhere as im going away and dnt want to miss days without applying them. I was really gutted i have not received my free kit. I bought my clinique serum at Boots aituated at Trafford Center in Greater Manchester UK.
    I would like to ask if thongs like this will I still redeem my free gift as I love to have them.
    Sincerely yours.

  58. Carole Bell
    June 10, 2015 at 10:14 am (3 years ago)

    What is going on with the recent Bonus Time at Harvey Nichols ? ( Liverpool in my case) Demand massively outstripped supply. As a lifelong Clinique customer I always look forward to Bonus Time – it seems bad marketing to promote this more generous than usual gift, then run out of stock . Poor management from Clinique & Harvey Nichols. I welcome your response to this complaint.
    Regards Carole Bell

  59. Victoria
    June 4, 2015 at 9:09 pm (3 years ago)

    V disappointing HN has clearly run out of advertised freebies there are less and none are whats advertised!

  60. Nicky Hardcastle
    June 1, 2015 at 4:12 pm (3 years ago)

    I visited Harvey Nichols in Leeds to replenish my favourite dramatically different moisturising lotion and deep comfort body lotion with pumps while bonus time was on, specifically to also have the small sizes for a forthcoming short trip. I was most disappointed to arrive home and open the gift bag to find only 4 of the promised products including half a bottle of dried up nail varnish! The small bottle of moisturiser, wanted for my flight of Friday was one of the missing items. This is very poor service and not what I would expect of either Clinique or Harvey Nichols!

  61. Mark
    May 28, 2015 at 5:17 am (3 years ago)

    There seems to have been lots of different Bonus Time offers over the last few months but none of them have been for men. Please can you advise when and in which stores we can expect the next men’s offers.

    • Angela Murphy
      September 26, 2015 at 12:31 pm (2 years ago)

      there is one on right now! September 26th

  62. mehvish
    May 22, 2015 at 10:56 am (3 years ago)

    Can you please answer as to why is there such a big difference in the bonus time gifts that are offered at Harvey Nichols, Harrods etc as compared to Boots and House of fraser. The ones offered in Harrods etc are so much better despite the fact the customers are paying same price for your products in every store. Please make it fair for all by offering same bonus time nationwide.I really hope you will not disappoint us and will be offering same bonus time gifts in all stores.

  63. Darja
    May 8, 2015 at 4:57 pm (3 years ago)

    To ehom it may concern,

    I have been a clinique customer for about 10 years now. Today I popped in to House of Fraser to get my bonus clinique present with the purchase of my must haves: the anti blemish foundation and deodorant. I have been refused the gift as none of the items are considered asskincare. Nevertheless, the online store still offers me a gift for the purchas of foundation and deodorant.
    Please advice why customers are treated differently online?

    Kind regards,

  64. sonia
    May 8, 2015 at 4:05 am (3 years ago)

    I am sorry you have started testing on animals again. I will only purchase your products again whey you stop, and adopt a fixed cut off date.

  65. Jane D
    May 7, 2015 at 2:57 am (3 years ago)

    Is there any way to know if the House of Fraser May 7 2015 gwp will ever be available, at any store(s) in the future, in the U.S.?

  66. Niamh
    April 22, 2015 at 12:21 pm (3 years ago)

    Hi could you please tell me where and when the next bonus time is in Dublin Ireland many thanks Niamh.

  67. may kelly
    March 22, 2015 at 2:59 pm (3 years ago)

    Is it possible to buy a clinique gift voucher for foundation and one other item and still qualify for the gift. My son wants to surprise his wife but obviously doesnt know the best foundation for her

  68. h hughes
    February 24, 2015 at 5:18 pm (3 years ago)

    Your website mentions a spécial offer at John Lewis but the offer on John Lewis website is different, more restrictive (2 skincare products instead of one plus other) and fewer freebies. Can you please explain what to do to get the offer you mention?
    Thank you

    • Alice
      February 24, 2015 at 5:39 pm (3 years ago)

      The offer may differ store by store, as well as from the online offer. I believe the mentioned gift on my website can be obtained in-store. And yes, you are right with the new restrictions, I will make an update…

  69. Grace Richards
    February 22, 2015 at 4:51 pm (3 years ago)

    Hello, I have been a Clinique customer for more years than I care to remember but am becoming frustrated at the lack of availability of products at in store concessions during Bonus Time offers.
    To-day I visited John Lewis, Newcastle where I intended to purchase blended face powder and dramatically different moisturising lotion. They had the latter but not the colour powder I required. I left without making any purchase and instead went to Boots where I made the necessary purchase minus my freebies.
    Last month I had a similar experience at Fenwick, Newcastle for their Bonus Time when they did not have any dramatically different moisturising lotion in a tube.
    Surely these items are very basic and concessions should be well stocked up for their respective Bonus Time. I am not sure how things work between Clinique and in store concessions but if possible I would be obliged if you can investigate. I await your reply with interest.

    Grace Richards

    • Lauren
      May 21, 2015 at 9:09 am (3 years ago)

      Unfortunately, Grace, Clinique cannot stock infinite amounts of products. And they have no way of predicting what may or may not sell well during bonus time.
      Some stores go as far as to triple their stock of popular items during bonus time, however this still doesn’t rule out any chances of things being out of stock. One day they might sell 10 Dramatically Different moisturisers, then they might not sell one for 3 days, then they might sell 30 in an hour.
      it would waste money, space and time if Clinique were to order excessively.
      Most stores should have an order terminal, where you can order your products that are out of stock and they will be delivered to store for free, the next day. You would still be eligible for your bonus bag and it means you rarely ever have to worry about it being out of stock.

      I hope this helps, Grace.

  70. Clare
    January 30, 2015 at 3:27 pm (3 years ago)

    The Bond Street store Fenwicks ran out of mild face wash and toner so I couldn’t buy anything! And they told me they were closing the offer a week early. Not impressed.

    • Lexi
      January 31, 2015 at 8:41 pm (3 years ago)

      Exactly the same has happened to me! And the sales assistant was not helpful at all i.e. she didn’t even tell me when and if they’ll replenish the stock & instead tried to sell me the face wash for oily skin! Like I could change skin in front of her?? Not impressed as well.

      • Clare
        February 2, 2015 at 1:51 pm (3 years ago)

        They tried that with me! And tried to tell me to use the bar soap (which doesn’t suit me) then told me to buy from Fenwicks website even through that isn’t a transactional website! I emailed them but all they did was ask for a description of the sales assistant so they could tick her off!

  71. Catherine
    November 13, 2014 at 1:42 pm (3 years ago)

    I was told by the Monument London H 0f F store that the free gift was not applicable to the purchase of two mens skin care products. I feel this is wrong as it doesn’t state that on any promotional material.

    • Mei
      November 15, 2014 at 12:42 am (3 years ago)

      That’s not true Catherine. Clinique HoF staff probably keeping all those freebies for themselves and then selling them off on Ebay! I always buy 2 deodorants for my husband and have the choice of either a male or female gift but I only buy from JLewis or Boots

  72. Gilli
    November 12, 2014 at 11:25 am (3 years ago)

    it’s not the 15th yet but already HoF has withdrawn the offer. NOT IMPRESSED WITH HOf, BOOTS MORE RELIABLE.

  73. Lola
    August 9, 2014 at 5:43 pm (3 years ago)

    If they are advertising the bonus yet no stock – they are. Reaching ‘advertising standards authority regulations’. Send them a quick email and it will stop as brands/stores are scared of them (but invisibly don’t care for the consumer!)

    • Sue
      October 20, 2014 at 9:16 pm (3 years ago)

      I ordered on the website on 13th October – 4 days after the bonus offer started and was told they had no stock left when I asked why my gift was not sent, I am returning my order and will not order from Debenhams online again.

      • Alice
        October 20, 2014 at 10:40 pm (3 years ago)

        I am sorry to hear it, Sue. From their website: “Gift is out of stock if it does not add to your basket at checkout”. Did you have the gift in your basket?

        • sue
          October 21, 2014 at 12:47 pm (3 years ago)

          No it wasn’t showing in the basket but it didn’t say out of stock or unavailble I did try phoning but after half an hour on hold I gave up.

          • Alice
            October 22, 2014 at 9:06 am (3 years ago)

            I tested it today and the gift is still in the stock (it was added in my basket). Are you sure that you made the qualifying purchase correctly?

          • Sue
            October 22, 2014 at 8:51 pm (3 years ago)

            I ordered a foundation and a skin care product so yes I did qualify!

          • Sue
            October 22, 2014 at 9:41 pm (3 years ago)

            I also received an email from Debenhams stating the bonus gift was out of stock and no longer available, below is the email, but from your email it was available so I wonder why I didnt receive it with my order

            Dear Mrs Arnold,

            Thank you for your email.

            I am sorry to learn that the Clinique free gift was not added to your recent order 700003399812.

            We strive to ensure that all customers? orders are shipped with relevant free gifts. However, during busy periods like the ongoing sales, this may not be possible due to stock availability.

            I am sorry to advise that the free gift is currently out of stock, and will not be sent out with your order. The free gift is out of stock if not added to the shopping bag.

            Kind regards,

            Debenhams Customer Services

  74. sandy
    July 31, 2014 at 9:01 am (3 years ago)

    why is the UK gifts always look nicer than the US gift ?

    • louise
      August 4, 2014 at 10:26 pm (3 years ago)

      Because we pay twice the price for the original products! What is $15 in the US is £15 over here. I always stock up when I fly to the USA or send a shopping list with visiting family of four my brother to bring when he flies back. And if that’s not possible I make sure that I get my bonus time gift!

  75. mMary
    July 30, 2014 at 11:06 pm (3 years ago)

    Clinique staff are becoming very tight fisted with samples

    • Jo
      August 20, 2014 at 12:41 am (3 years ago)

      That’s because some customers are literally so greedy asking for so many samples, when I worked there we hardly got any in store so only give them out when we genuinely had a recommendation for a customer. Samples are very expensive for the company to produce- that’s what bonus time is for.

  76. Sarah Haines
    March 13, 2014 at 6:32 pm (4 years ago)

    Has anyone purchased the ‘free’ beauty samples advertised on the Clinque website? I ordered a moisturiser about 3 weeks ago and have received nothing yet! The order does come from the US, so maybe I will get it eventually.

    • Julie
      June 22, 2014 at 1:36 pm (4 years ago)

      HI Sarah, I also applied for free samples and it arrived within a few days…. also it came from Scotland and not the US

  77. N ahmed
    February 20, 2014 at 9:51 pm (4 years ago)

    I have been to 3 Clinique stores in in Holloway, Brent cross fe wick and Brent Cross john Lewis to enquire the samples to try for my over sensitive skin. Each assistant refused to give any samples for me to try before buying in case of a flare up and then said we are not given any sample.
    It’s better I go to my usual helpful Christion Dior counter if I ever need any make up.

    • Nix
      April 29, 2014 at 10:48 pm (4 years ago)

      Dear N. Ahmed

      If you can get to a House of Fraser I have found their counters to be a bit more inclined to give a small sample, even if they don’t have pre-packaged one’s you can ask them to take from the tester in a small plastic container, which they do have. Failing that-I can’t speak to John Lewis-but if you purchase a product and it causes irritation just take it back to HoF and get your money back.

  78. Liz
    December 16, 2013 at 12:16 pm (4 years ago)

    I went to Harvey Nics last Friday to buy my clinique to be told there was no gift as they had sold out. As you walk into the Beauty section of Harvey Nics there is a massive promotoinal space for Bonus time. Whats it all about? How can you run out of a promotional gift yet still be advertising it as available. I’m afraid I walked out and didnt buy!

  79. Zivile
    December 11, 2013 at 4:01 pm (4 years ago)

    I bought my products today in Harvey Nichols Knightsbridge and I was told that they are not running any bonus time!!! How dissapointing!

  80. Jules
    December 8, 2013 at 8:04 pm (4 years ago)

    Harvey Nicks London ran out of gifts today – a week early :(. Yet continued to advertise it in all their windows. Not impressed.

  81. Liz Carrie
    December 3, 2013 at 9:54 pm (4 years ago)

    I received the Harvey Nichols bonus gift but was not given the rinse off cleanser. Bit disappointed especially as the assistant was a bit unfriendly!

  82. Ian
    December 1, 2013 at 6:44 pm (4 years ago)

    Harvey Nichols in Manchester wouldn’t honour the free gift today as they said it didn’t apply to men’s products! Very disappointed in them. Don’t see where it says it has to be women’s products in the offer descriptions?!

    • Gill
      February 18, 2014 at 9:12 pm (4 years ago)

      just seen this!!! Ian, Harvey Nichols are leaving themselves wide open for a discrimination claim, sexual discrimination, Equality Act 2010… where on earth are they getting their legal advise from??

    • Debs
      April 3, 2014 at 6:28 am (4 years ago)

      Ian it shouldn’t matter. I buy mens products for my son and always get given the free bonus time gift.

  83. Steven Maule
    November 13, 2013 at 1:57 pm (4 years ago)

    Hi. Will you be having a bonus time in the boots uk stores before Christmas 2013?
    Kind regards

  84. Samantha
    November 11, 2013 at 12:15 am (4 years ago)

    I received this gift with purchase today from HoF in Bournemouth but did get the laser wear make up. When I read the accompanying literature I realised it was missing but can’t remember seeing it in the display. Why is it missing? Thanks.


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