Clinique Bonus Time

Belk

Clinique bonuses at Belk

WHEN: Belk runs scheduled Clinique bonuses (gifts with purchase offers) two times per year – in February and in August. Belk also seldom runs ‘back-in-stock‘ offers that may appear anytime during the year.

QUALIFIER: Clinique purchase of $37 or more.

SHIPPING: Free shipping when you spend $75+ site-wide.

BENEFITS: From time to time, with a valid coupon code you can save up to 20% on beauty products (including Clinique).

 

The next regular bonus time at Belk is expected to start in late July/early August 2024 (based on the previous year’s schedule).

Need to stock up on Clinique now?

Check out this schedule of all active Clinique bonuses.

 

 

The past promotions at Belk (2018 – 2024):

Belk usually offers an option to choose 1 or more gift items – giving the store a bit more of a variety than some of the other department stores.

To see which products were included in the previous gifts offered at Belk, click the button “Load more”.

118 Comments

  1. Shellie Pekula
    December 20, 2021 at 10:31 pm (2 years ago)

    I didn’t receive my Free 3 frees gifts for bonus days, I just now apenes the boxes and they aren’t them!!! Please send this as they go with me Christmas gifts☃️☃️☃️

    Reply
  2. Judy Baker
    February 11, 2021 at 9:24 pm (3 years ago)

    What color is the eye shadow and lipstick in the 2 gift bags. Can’t get the pictures large enough to see which one I want to select. I like earthy colors, if that helps!

    Reply
  3. Joan Allison
    January 28, 2021 at 7:15 pm (3 years ago)

    After trying many times to preorder $63 worth of clinique items at Belk.com, I learned that I couldn’t get any of the “gifts with purchase” because, according to a very patient customer service rep and her supervisor, you’re out of the gifts! How can this happen? Needless to say, I canceled the order.

    Reply
  4. Sue
    October 10, 2020 at 6:19 pm (4 years ago)

    There is supposed to be a gift set 10/12/20, 1 day at Belk, on Belks Days. Could you please provide a picture of what that might look like?

    Reply
  5. Sandra Yoffee
    August 9, 2020 at 10:33 pm (4 years ago)

    you lied to me about my clinique purchase, I did not get a bonus. I will never purchase anything at your store again! s yoffee

    Reply
  6. Nancy Gravois
    July 22, 2020 at 2:34 pm (4 years ago)

    Can I pre-order my products online in order to qualify and get the bonus?

    Reply
    • Alice
      July 22, 2020 at 3:37 pm (4 years ago)

      You can pre-order by phone, some Clinique counters at Belk are taking pre orders now.

      Reply
  7. Name
    July 22, 2020 at 1:20 am (4 years ago)

    Can u pre-order makeup and receive bonus

    Reply
  8. Debbie Tobian
    July 20, 2020 at 4:08 pm (4 years ago)

    What are the colors In the lipstick / blush sets ?

    Reply
  9. Oily
    July 19, 2020 at 7:36 pm (4 years ago)

    Same old greasy stuff in the gift

    Reply
  10. Name
    May 30, 2020 at 3:55 pm (4 years ago)

    Do they have Cllinque self tanner?

    Reply
  11. Laurey
    February 20, 2020 at 5:01 pm (4 years ago)

    Sad to see that the gift set does not include preferred gifts of eyeliner AND mascara.
    I was going to shop. but I have no use for yet another cosmetic bag and skincare product samples that I do not use.
    P
    Maybe Macy’s will have an enticing offer.

    Reply
  12. Adeline
    February 17, 2020 at 2:22 pm (4 years ago)

    Can I still get the amazing deal today? (2-17-20)

    Reply
  13. Alyssa Shulman
    February 15, 2020 at 4:31 am (4 years ago)

    I just placed an order for some Clinique cosmetics. When I got the confirmation it didn’t have anything about the Bonus that’s supposed to come with it – it’s still within the time when the Bonus is running. Does that mean that they are out of the Bonus items?

    Reply
  14. Dale
    January 22, 2020 at 9:06 pm (4 years ago)

    If you want Clinique you should order from Belk; Bonita Lakes Mall, Meridian, Mississippi. Have their extremely professional sales manager; Cara Jordan help you. She was patient, thorough and all and all wonderful. I’ll be ordering all my Clinique products from them.

    Reply
  15. Jane
    January 13, 2020 at 3:37 pm (4 years ago)

    Can you change black eyeliner in gift for brown?

    Reply
  16. kathryn wright
    January 8, 2020 at 8:48 pm (4 years ago)

    How much does a full size moisterizer cost to get this gift in feb?

    Reply
  17. Caitlin Strischek
    October 24, 2019 at 4:34 pm (5 years ago)

    Don’t order from Belk. They falsely advertise GWP, then don’t send it.

    Reply
  18. Jennifer Donaldson
    October 20, 2019 at 11:57 pm (5 years ago)

    Why was I not notified by email that there was a Clinique special going on? I was told by the sale lady they would email me when the Clinique special s were going on! Thanks for your help,
    Jennifer Donaldson

    Reply
  19. Valerie
    September 16, 2019 at 10:31 pm (5 years ago)

    Very disappointed with BELK”S. Too bad for me, just got ripped off. Ordered items qualifying for free Bonus, shipped order, but NO bonus. I called while promotion was still active, no help to get the bonus. Today is the fourth time I called, said if I want to return the products, I have to pay shipping. WHAT??? Told me cases would be started, there are none in the computer, what a lousy way to do business, never again, feel cheated.

    Reply
  20. Laurie
    September 3, 2019 at 8:42 pm (5 years ago)

    I was sent the incorrect Clinique Bonus Time 7 pc set. Can you help. I wanted the moisture set with the lipstick… not the eye shadow set. Help?

    Reply
  21. Kim
    August 21, 2019 at 9:50 pm (5 years ago)

    Belk is NOT providing gift sets, although it’s still being advertised. They apparently “ran out” sometime after I placed my order and selected my gift choice last week, and sent only the makeup today. I don’t know how you can continue to take orders contingent on this bonus when it’s no longer available, which makes me question whether it ever was. If you order online, apparently within the last 5 days, you will NOT receive the gift even though it says you will on Belk site.

    Reply
  22. Cloie martin
    August 5, 2019 at 3:47 pm (5 years ago)

    Please, stop giving the cosmetic bags. Why not a small gift like you used to add such as a mirror brush anyting. I probably have 75 of these bags And no use for them!

    Reply
    • Anonymous
      August 11, 2019 at 6:17 pm (5 years ago)

      Agree! Agree! Waaaaay too many bags! I loved the compact mirror and have two great hair brushes that I love from years ago.

      Reply
  23. Helen Rohr
    August 3, 2019 at 2:40 pm (5 years ago)

    Does Clinique make a moisturizer with sunscreen in it?

    Reply
    • Kimberly
      August 19, 2019 at 5:52 pm (5 years ago)

      Repairwear laser focus is the one I use. It’s SPF 15.

      Reply
  24. Gail
    July 24, 2019 at 4:04 pm (5 years ago)

    Hi. How much does bottle of exfoliating liquid ! And which gift is best for blonde and fair complexion 56 blue eyes pale

    Reply
  25. Nicole
    April 9, 2019 at 6:29 pm (5 years ago)

    Do you still give free beauty consultations at the Clinique counter? I am trying to make an appt for this Friday, April 12 when the store opens if possible but can’t get a hold of anyone on the phone. I am 47 and my skin has changed as i age so need help with liquid foundation color, skin care, under eye cream and lip color. I love for help putting make up on please.
    Thank you.
    Nicole

    Reply
  26. Brianna
    April 7, 2019 at 4:25 am (5 years ago)

    I am so disappointed!!!! I just made a purchase of almost $70 today and was not told about the Clinique Gift with @29 purchase. I also tried to use a coupon and it wouldn’t work! I wish she would of told me about the 15% off PROMO Code atleast.

    Reply
  27. Stefani W
    March 10, 2019 at 7:45 pm (5 years ago)

    Belk Gift with Purchase (gwp) is a scam. I placed my order when their website showed they had gifts still available. Then i get an email saying that the gwp was cancelled. I called to find out why. The rep told me there was something wrong with there system but they still had gwp available and that she would put in a case about my concern so i can get someone to call me and to get my gwp sent to me. After not getting a call wiithin a week I called back and their system showed that they still had no solution but they would put in another request for someone to contact me. They eventually contacted me to inform me that they no longer had any gwp available and that they were sorry for the inconvenience. So basically I feel they string me along until they didn’t have anymore and I had to accept that. I’m highly dissatisfied and I will not purchase anything from Belk and I definitely won’t use Belk’s to purchase my Clinique items again.

    Reply
  28. J. Quinn
    February 10, 2019 at 1:49 am (5 years ago)

    I went to Belk in Greenville Mississippi today and spent $86.14 on Clinique items, but I was told to choose gifts based on Spend $55. I was not told that Spending $75, get two more gifts. I can show the receipt.

    Reply
  29. Cindy Twardzik
    January 28, 2019 at 6:05 pm (5 years ago)

    Are you taking pre-orders for the gift at the Covington, LA store?

    Reply
    • Alice
      January 28, 2019 at 9:27 pm (5 years ago)

      Hi Cindy, contact your nearest Clinique counter at Belk. I am sure they are taking pre-orders.

      Reply
  30. Name
    January 16, 2019 at 2:55 pm (5 years ago)

    Moisture surge sale at Belks

    Reply
  31. Name
    November 2, 2018 at 10:39 am (5 years ago)

    They never have enough of these

    Reply
  32. Doris Gorman
    August 16, 2018 at 12:58 pm (6 years ago)

    I was in St Augustine Florida store and purchased $103.00. When I got home I noticed I got the eye bonus and the 7 day scrub. I don’t use the 7 day scrub. I would have chosen the bag which is why I bought the 2 products, eye repair and hydration splurge. Disappointed. I’ve been using Clinique products since 1980s.
    Not impressed with the lack of service or knowledge at the St Augustine store…will not return

    Reply
  33. Joy
    August 8, 2018 at 7:09 pm (6 years ago)

    If I return my purchase does the GWP have to be returned too?

    Reply
    • Alice
      August 8, 2018 at 9:53 pm (6 years ago)

      yes

      Reply
  34. JMo
    August 8, 2018 at 2:43 pm (6 years ago)

    For the Belk offer, the Belk instore offer is just: Spend $55 and choose a Mini Pouch + 7 Day Scrub Cream Rinse-Off Formula (75 ml)

    Only the online Belk offer includes Spend $55 and choose a Mini Pouch + 7 Day Scrub Cream Rinse-Off Formula (75 ml) OR Clinique All About Shadow eyeshadow palette in Neutral Territory 2

    Reply
  35. Linda Schmidt
    August 2, 2018 at 9:02 pm (6 years ago)

    Hello, My name is Linda. Im interested in your offer with the clinique tote bag. I don”t understand something. First of all it says you can purchase 29.00 dollars of clinique supplies. Then it says in order to get the clinique tote bag you have to buy 75.00 dollars of clinique products. Will you tell me which offer it is to where I can get the tote bag?

    Reply
    • Alice
      August 2, 2018 at 9:16 pm (6 years ago)

      If you want to receive the tote bag – you have to spend $75 in total. Then you will receive the 7-pc gift + 2-pc step up gift + tote bag.

      Reply
  36. Davie Robinson
    April 21, 2018 at 4:41 pm (6 years ago)

    I checked with my Belks store & they are all out of the “Brighten & Glow’ bonus however this site shows gift “back in stock” do I have to order on line to receive that paricular bonus gift or would I purchase @ my local Belks & have the “Brighten & Glow” bonus shipped to me

    Reply
    • SR
      April 24, 2018 at 3:36 pm (6 years ago)

      I ordered from Belk’s website on 4/17, the same day this site said the gifts were back in stock. The Belk website allowed me to select “Brighten and Glow” as my gift option. When I received my order, no gift was included. It wasn’t until that evening that I received a cancellation notice for the free gift. I’m frustrated because I would have purchased from another seller. I upped my order just to receive the gift. Belk could have sent the “Stand Out Eyes” gift instead, which they still have in stock.

      Reply
      • SR
        April 27, 2018 at 10:35 pm (6 years ago)

        Kudos to Belk. After sending me a cancellation notice for the free gift, they shipped me a substitute gift.

        Reply
  37. Selena
    February 7, 2018 at 3:13 pm (6 years ago)

    When does the February Clinique Bonus days end.I know it starts on the 6th….but when does it end???

    Reply
    • Alice
      February 7, 2018 at 3:16 pm (6 years ago)

      Feb 26, 2018

      Reply
  38. Angie
    January 30, 2018 at 3:26 pm (6 years ago)

    The Belk store listed for pre-sale are super sweet! Very nice experience, hope to pre-order with them again. I would recommend them to anyone! Thank you for the information.

    Reply
  39. Amy
    January 19, 2018 at 5:47 pm (6 years ago)

    Seldom do I participate in online shopping however I saw this ad and could not resist this great offer.
    I called the above number and presold with Cara Jordan for the free gift beginning Feb 6. She made this super easy.
    Giving me deluxe free sample and Free shipping included.
    I can’t wait to receive my Clinique package !

    Reply
  40. Jacquelyn
    December 28, 2017 at 8:25 pm (6 years ago)

    I have been trying to reach my local Belk Clinique counter to find something out about a foundation product. Every type of make-up, cleansers, masks, moisturizers, etc. Except, my foundation, I have been using Estee Lauder Double Wear Camouflage. Does Clinique make a product that is similar. I really would love to find a similar product so I can use the same brands.
    Thank you for your help!

    Reply
  41. Janet Roberts
    October 27, 2017 at 8:32 pm (6 years ago)

    I just started using Clinique. I had a great experience , I was so tried of my make up and just walked in to Northgate Belk’s ask the Clinique could she please help me . I am so happy I did I love now putting on my make up . Thank you Clinique JR

    Reply
  42. Paulina Lu
    August 23, 2017 at 11:29 pm (7 years ago)

    Just wanted to let you all know that the free gift for the August 1 – 20 period is out of stock. I ordered mine and I received an email saying that they cancelled shipping the free gift. I called customer service and they confirmed that they ran out of the gift.

    Reply
  43. Vickie Long
    August 17, 2017 at 3:29 pm (7 years ago)

    I went to Belk in Suffolk, Va. this month to make my Clinique purchase (dramatically different moisturizing lotion). I ask the clerk if it would qualify for the Clinique bonus and she said yes, I ask because I wasn’t sure if it was enough for it. When she rang it up it was .5 short so she says just a moment and she goes to the counter behind me no more than 5-6 feet and ask another clerk about the bonus. I could hear them very well when the clerk ask her about the difference. She was ask “did you tell her that it qualified for the bonus and she answered yes well then you have to give it to her but try to sell her something else. She returned and said it was short did I want to make another purchase, told her no then the other clerk came over and said the same thing. The bonus is just what it is “a bonus” I don’t need it , I have always purchase Clinique products and will continue however the way Belk is treating the costumers was degrading. I was very disappointed in the way I was treated however I will get over it I just drive a few extra miles and go to Franklin, Va. to their Belk.

    Reply
    • Alice
      August 17, 2017 at 3:31 pm (7 years ago)

      really sorry to hear that. Maybe you can try online shopping next time.

      Reply
  44. Kelly
    April 6, 2017 at 5:07 pm (7 years ago)

    I submitted a phone order in January and it is now April and I haven’t received my package. I called a few weeks ago and spoke to Hillary who said she removed the charge from my card, and re ordered it for me. It still hasn’t arrived. I’m starting to think this is a scam and plan to call Belk directly to complain. I’ve called this Clinique Belk number two days in a row and get no answer. This is unacceptable customer service.

    Reply
    • Alice
      April 6, 2017 at 5:20 pm (7 years ago)

      Do you mean you pre-ordered the gift in January dialing the phone number (601-991-2017 ext. 267) published here? You can also contact Cara Jordan using this mobile number: 601-678-9553. Cara is Clinique Counter Manager at Northpark Mall-Ridgeland MS.

      Reply
  45. JoMarie
    February 1, 2017 at 4:16 pm (7 years ago)

    Whats the phone# to place an order today at a Belk location because there is not a Belk store within 100 miles from my home.
    Thank you

    Reply
    • Alice
      February 3, 2017 at 4:35 pm (7 years ago)

      You can dial 601-991-2017 ext. 267 and ask for Cara (Clinique Counter Manager, Northpark Mall-Ridgeland MS). She is a nice person and she has provided me with the information for the last event.

      Reply
  46. sherry
    February 1, 2017 at 8:25 am (7 years ago)

    Hello,

    It says there is a bump up for this gift
    Turn your 7-piece gift into 9 gifts. Purchases of $55 or more qualify for the step up offer and it is a choice of:

    Turnaround Day & Night Creme or
    Lipstick- Love Pop, & Lipliner -Intense Cosmo

    A value worth over $95.

    This did not show up in my Clinique $63 total before tax on the Belk website. What is the issue and can it be corrected?

    Sherry

    Reply
    • Alice
      February 1, 2017 at 9:32 am (7 years ago)

      I tested the website now and it really doesn’t work for the stepup gift. Maybe it’s instore only?

      Reply
  47. Vicki
    January 25, 2017 at 2:45 am (7 years ago)

    My daughter and I went into our local Belk tonight, and purchased makeup, and the sales person said we qualified for the pre-sale bonus. After we completed our purchase we asked for the makeup we paid for, and the she told us we couldn’t have it until the sale went ‘live’ on the 31st. When we asked to cancel, because we needed our makeup now, she said she couldn’t cancel it until next week. So we purchased the makeup again, and she didn’t give us the free gift that’s offered for spending 50.00 worth of products.
    Is this the correct policy? If so, it should be made known before the sale is finished, that I can’t take the products home that I paid for, because I’m waiting on a ‘free gift’
    I ended up spending 165.00 in your store tonight and only got three things. She explained, after the fact, that my credit card won’t be charged for the pre-sale until it goes live, but that should have been explained beforehand as well. Since I didn’t come in for the pre-sale, I came in because I like your products. I feel like we were taken advantage of.

    Reply
    • LadyBelle
      February 7, 2017 at 10:51 pm (7 years ago)

      That is how pre-sale works. It’s a pre-purchase and a courtesy to the customer. Basically, it allows you to place an order and pick your gift choices before it’s available to the public. That way you get what you want and you don’t have to worry about choices running out because some go faster than others. I always let my customers know that we keep the products before I ring them up and offer to give them a couple samples of their foundation or skincare to hold them over. The reason you didn’t get a step up with the pre-sale is because you purchased one product in pre-sale and another in what we call “basic business,” which is just a regular sale not attached to a promotion. You would have had to purchase it all in pre-sale. The reason you can’t take pre-sale products home until the gift is because it technically hasn’t been paid for since you aren’t charged until the gift starts. That would be like walking out without paying. Say a customer took the stuff home and her card was declined when the sale went live. Then she’s got products she never actually paid for. But I do agree that she should have told you up front.

      Reply
  48. Stephanie Watson
    August 12, 2016 at 3:59 pm (8 years ago)

    I had used a sample size of the clinique all about eyes puff reducer. I thoroughly enjoyed the thick creamy lotion. I was expecting the same thing from the purchase of a larger container. I purchased a $30 container and it turned out to be totally liquid. I thought maybe it has gotten too hot but a night in the fridge did no good. I can’t even open and close the thing without liquid coming out. I have been shopping belk and clinique for a very long time and this is the most disappointing purchase I have ever made. Now I have thrown away $30 bucks I doubt I will shop there again. I will share this experience with friends, family, and social media.

    Reply
    • Carrie Randall
      October 6, 2016 at 12:16 pm (8 years ago)

      Steph, I think if you’re not satisfied you can return any item to Clinique. I’ve never done it at Belk but I have at purchases I made at Macys. The same thing happened to me. Lipstick that came with bonus was gorgeous. I bought the full size and it was horrific! Its worth a try next time.

      Reply
      • LadyBelle
        February 7, 2017 at 10:54 pm (7 years ago)

        There are two different All About Eyes. One is regular All About Eyes, which is thinner and more of a gel. The other is All About Eyes Rich, which is a thicker lotion. It sounds like they just gave you the wrong one.

        Reply
  49. christy campbell
    August 9, 2016 at 7:47 am (8 years ago)

    I was not notified about the clinique sale from parks belk they usually send me a flyer through the mail im very dissapionted because i always get the 27$ and get the free gift bag thats just not cool??

    Reply
  50. lhellie
    August 8, 2016 at 9:33 pm (8 years ago)

    I just purchased Clinique Happy Body Cream for $35.00 and the free gift was added to my order. Yesterday I got a ship confirmation for the Body Cream but not the free gift. Today I was notified that the free gift was cancelled from my order. The promotion just started 6 days ago. NOT a happy camper here! I will be returning the body cream.

    Reply
  51. Leatha barnes
    August 6, 2016 at 7:11 pm (8 years ago)

    Where can I get the whole set soap,clarifyinglotion2 and the moisturizing lotion at a affordable price for the set

    Reply
  52. Jacki Cude
    March 7, 2016 at 7:54 pm (8 years ago)

    Do you still have the peach pop available??
    Is there a step up gift? Do you charge shipping?
    Thank you❤️

    Reply
  53. Elaine
    March 2, 2016 at 3:30 pm (8 years ago)

    I received the wrong color palate bonus in Belk’s February promotion and checked my order to confirm that I hadn’t ordered the wrong one. I called the toll free customer srvc. # and explained the situation, not as a complaint, but in case I could exchange it for the right one. The customer srvc. rep said he’d forward my concern to the applicable department, and I didn’t have a lot of hope of a response since my concern was so minor. Yesterday, I was pleasantly surprised to receive an overnighted FedEx box from Belk’s w/ a Clinique Bonus inside -not from the same promotion as that was sold out- but I really appreciated Belk’s prompt response to my inquiry. I just wanted to share a NICE experience with a company, and I’ll be calling Belk’s to express my thanks as well.

    Reply
  54. Christy
    February 16, 2016 at 9:44 pm (8 years ago)

    I did not receive the Clinique body’s with my purchase today in Richmond, KY. The sales associate did not tell me I would not be receiving it.

    Reply
  55. Joy
    January 28, 2016 at 12:53 am (8 years ago)

    Go see Cara Jordan at Belk at the Northpark Mall location in Jackson Ms. I understand she is the counter manager. She is awesome too! Can’t wait to get my gift!! They are giving great samples this year!

    Reply
  56. J H
    December 4, 2015 at 11:47 pm (8 years ago)

    Did not receive any notice about 1 day sale ,am a Belk Cardholder for over 30 years

    Reply
  57. Pat Porter
    December 1, 2015 at 6:51 am (8 years ago)

    Just finished ordering over $40.00 worth of Clinique online at Belk’s. I could not find the Clinique Gift anywhere when I ordered. I would like the 7 piece set please.

    Reply
  58. Paula
    December 1, 2015 at 12:01 am (8 years ago)

    Belk should honor the Cliniques free gift option to those that actually go into the store (along with online) to buy their products especially this time of the year. I just purchased more than the amount required and this purchase along with many other patrons that shopped at the store should also be eligible for this. If by chance you would like to know more this was at the Branson Mo store 0351 transaction 9668. I am sure this email will go unacknowledged but a loyal patron is a patron no matter if online or in the store and this should have been available for both. Thank you

    Reply
  59. Donna
    October 18, 2015 at 1:23 am (9 years ago)

    Bell needs another bonus period during November 2015

    Reply
  60. Cortney
    September 5, 2015 at 10:44 pm (9 years ago)

    Kayla, I placed my pre-order with you back in July and I have still not received my order, gift, or bonus gift. Every time I’ve called, you’re not in. I’ve left at least 4 messages with various coworkers of yours. My credit card was charged and it’s been over a month since I placed my order.

    Reply
    • Kayla
      September 6, 2015 at 2:26 pm (9 years ago)

      i called you back yesterday and left a message! I mailed out another package for you with all that you ordered with extra goodies for the trouble! We’ve had a lot of problems with fedex this year since they have started their “smart post” delivery method! You can call me at the store any time today if you would like!

      Reply
      • Cortney
        September 14, 2015 at 10:47 pm (9 years ago)

        Hi Kayla! I got your message a couple weeks ago – I just called again today because I still have not received the order 🙁 I think Carissa just sent another package out. We both contacted the shipping department and they had no record of the order, even though I was charged. I just wanted you to know 🙂

        Reply
        • Kayla
          September 15, 2015 at 2:04 pm (9 years ago)

          I’m so sorry about the delivery! Please understand this is a FedEx issue that we’ve had with a few people not just you! We are trying our best on our end, and not sure why so many packages to the same people keep coming up missing! For some reason fedex smart post stops at your local post office an the post office is loosing packages! I’m glad Charissa has taken care of that for you as I am on vacation this week! With the last customer packages that she never received we had to eventually changed the zip code for her to relieve it, is there possibly another zip code your area uses?

          Reply
          • Cortney
            September 21, 2015 at 10:00 pm (9 years ago)

            It seems that the same thing has happened to me again. I contacted FedEx and Smart Post delivered my package to USPS, but they don’t have a tracking number for me and now USPS can’t locate it. It may be on its way back to you. I know that it’s not your fault but it seems to me that your team should try a different form of delivery. I believe this is now the 3rd package that you have tried to send me, and it’s been almost 2 months of this. I’m really sad and frustrated and of course no one at USPS or FedEx can help me. I’ve spent almost an hour on the phone with them and they just keep referring to each other. Smart Post is not a good option. Is there a way that you can overnight me a package using an alternative delivery method? Maybe you have my incorrect address? Please note that my unit is #22J. Zip code 92610.

            Thank you.

          • Cortney
            September 22, 2015 at 3:43 am (9 years ago)

            Hi Kayla,

            I got ahold of USPS and they are re-routing the package back to me and it should be delivered by tomorrow so you don’t need to send another one. I’ll let you know when I receive it!

    • Kayla
      September 21, 2015 at 10:34 pm (9 years ago)

      Hey cortney, if you would call me tomorrow between 1-9 and I’ll have my manager over night it to you. That way it’s not going through smart post. I had another customer with this problem and after we over nighted it, she got it right away! My shipping dept is concerned about this shipping outlet as well and they are looking at other options for future! But my last customer who had this problem we just did it over night instead of smart post an she received it the next day! Please call me tomorrow so I can do that for you 601-991-2017 ext 267

      Reply
      • Cortney
        September 23, 2015 at 1:08 am (9 years ago)

        Hey Kayla! I got the package today (hallelujah!). Thanks for staying on top of this for me and for being so responsive.

        Reply
  61. Name
    August 23, 2015 at 3:47 pm (9 years ago)

    When is this promation over?

    Reply
  62. R Davis
    August 21, 2015 at 4:27 pm (9 years ago)

    I called Kayla at Belk, BIG MISTAKE, I ordered and was not to be charged until it shipped. Guess what, I was charged and never received anything. I called and they only want to refund $61 and I was charged $71, I think there is maybe some kind of fraud going on. Buyer beware!!!!

    Reply
    • Kayla
      August 22, 2015 at 9:37 am (9 years ago)

      I haven’t been aware of this issue, even my store manager hasn’t heard of this. But we do tell them to expect shipping to take up to 15 business days since it’s free shipping it does take about that long, and it’s only been 12 business days so she still is inside the time frame that we let every customer aware of. I tried to call her to see if I could resolve the issue since know one around here knows about this but she didn’t answer so I left a message

      Reply
    • Kayla
      August 22, 2015 at 10:22 am (9 years ago)

      Okay she called back, she was upset that someone in our shipping dept couldn’t give her the information she was looking for an she said she didn’t realize it could take up to 15 days to ship so she said she would wait a few days and see if she receives it and will call me back Tuesday if she doesn’t and I promised her that if it has to be returned she will in fact receive all 71.16 back and she was fine with that she said she didn’t realize shipping could take so long

      Reply
  63. nancy
    August 17, 2015 at 10:15 pm (9 years ago)

    I want to order 2 of the dramatically different moisturers, but I cab get the site to let me have the bonus.

    Reply
  64. Arlette C. Ballew
    August 10, 2015 at 4:42 pm (9 years ago)

    I would like to order Clinique Super City Block (40 SPF) and a Clinique eyebrow pencil for graying (light brown and white) hair, and to receive the bonus package. If I need to order one more thing to make the $27, please let me know and I will add something. Thank you.

    Reply
    • Kayla
      August 17, 2015 at 6:01 pm (9 years ago)

      I would love to help you with that order! If you will call me at 601-991-2017 ext 267 any time tomorrow an I will help you with that! Thank you!! -kayla

      Reply
  65. Kayla
    August 8, 2015 at 4:21 pm (9 years ago)

    Our store if officially out of step up gifts 🙂 but we still have the original gift left! Thank you so much ladies for all the support!

    Reply
  66. donna
    August 6, 2015 at 12:05 am (9 years ago)

    What are the two different shades of lipstick?

    Reply
    • Kayla
      August 7, 2015 at 6:22 am (9 years ago)

      Matte Petal or Matte Suede

      Reply
  67. Lori
    August 4, 2015 at 10:46 am (9 years ago)

    How do you get the 2 free chubby sticks? Is there a coupon?

    Reply
    • Alison
      August 4, 2015 at 4:57 pm (9 years ago)

      I’m wondering the same thing. I “saved up” items to order just so I would have enough to qualify for the free sticks.

      Reply
    • Kayla
      August 5, 2015 at 12:41 am (9 years ago)

      The two free chubbies are only in store! Online will not be offering these with purchase! If you would like you can call the number listed an we would be glad to ship your order to you for free ! 6019912017 ext 267

      Reply
      • Kat
        August 5, 2015 at 5:38 pm (9 years ago)

        Don’t bother. I waited for months so u could get 2 chubby sticks. It says full size ones of your choice eyes or lips. But they have the WORST colors that they claim can only be picked!

        Reply
      • Sharon keith
        August 15, 2015 at 5:26 pm (9 years ago)

        My daughter and I both paid for our pre-sale items which was enough for the free chubby sticks. I told the clerk What colors i wanted and she was going to take care of it.When my daughter went in to pick both of our purchases up, she was told they were out of the chubby sticks. She went on to say how she made sure HER customers got theirs. Is this how you treat your loyal custommers? If so, count me out!

        Reply
  68. Shellie
    August 3, 2015 at 11:01 pm (9 years ago)

    Hey, there! Please be sure to double check the start dates when posting. The online start date does not correspond with the in-store start date!

    Reply
    • Kayla
      August 5, 2015 at 12:43 am (9 years ago)

      It was a glitch in the system! I work for belk and the gift should not have been available online until the 4th! If you were able to order on Monday than you just got lucky!

      Reply
  69. Mary Anne
    August 1, 2015 at 6:20 pm (9 years ago)

    I can’t order the GWP yet online since it doesn’t actually start until Monday. Will I be able to order the GWP online starting on 8/4, I haven’t ordered these online before? I don’t have a Belk close by so that’s not an option.

    Thanks!!

    Reply
    • Alice
      August 1, 2015 at 6:22 pm (9 years ago)

      Of course, no problems with ordering online at Belk.

      Reply
  70. Sherpa
    July 10, 2015 at 6:44 pm (9 years ago)

    That’s a beautiful bag!

    Reply
  71. Lorita Jones
    April 8, 2015 at 1:50 pm (9 years ago)

    I go to Belks in Waynesville NC. I always use Continous coverage makeup. I have for years so I always get it at bonus time so I can try out your other products. However the girls at the sales counter will not give me the bonus products they say that is has to be over 25.00 and it is with taxes. I think that is very rude I drive 45 miles there and 45 miles back a total of 90 miles to go to belks to get the makeup and Waynesville is the closest to me as I live in Robbinsville NC.28771. Could you do something about that? Thank you very much Lorita

    Reply
  72. Nancy M Smith
    February 23, 2015 at 2:51 pm (9 years ago)

    I placed my qualifying order yesterday and did not realize that the bonus gift was not available which
    was the incentive for my order to begin with-I am very disappointed that I was not told at time of
    purchase that gift was not available-according to this ad the gift is still available today 2/23-pls
    confirm that I can receive my gift with purchase in pink tones
    Nancy M Smith in Miami

    Reply
    • Alice
      February 23, 2015 at 3:22 pm (9 years ago)

      If the gift was shown in your shopping cart… it should be good.

      Reply
  73. anonymous
    February 17, 2015 at 6:35 pm (9 years ago)

    The counter manager with Clinique at Belk, Williamsburg was so rude to me that I will start looking for another skincare product line. My regular consultant left and this “person” has NO customer service. I HAVE had more than one encounter with this “person”. No smile and not helpful. I have been in customer service for 30 years and if Belk wants to lose business because of keeping someone like that, then that’s a shame.

    Reply
  74. Cindy from Carmichael, CA
    January 22, 2015 at 12:02 am (9 years ago)

    Today, January 21, 2015 I called “Kayla”- very sweet lady, and she helped me with my order (free shipping). Also, she will be sending a free deluxe size sample, just as the add said. My card will not be charged until February 3 when the products will be shipped. In CA they were not going to have a bonus time until March and I couldn’t wait that long. I have been using Clinique since my mother let me wear makeup at age 16 and I just turned the ripe age of 60. I wouldn’t put anything else on my face and when people find out my age they can’t believe it. I have to credit Clinique for that. Wish I could add my pic to show. Thank you Clinique!!!

    Reply
    • Haley
      February 12, 2015 at 5:57 am (9 years ago)

      Hi,
      have you received your order? or any confirmation? I pre-ordered but did not receive any confirmation and have not received my order even though my credit card has been charged. The phone number is no longer there either so I do not know who to contact.

      Reply
      • Alice
        February 12, 2015 at 12:16 pm (9 years ago)

        The number is 601.991.2017 ext 267. Ive just sent you an email with her name and facebook.
        I have also contacted Kayla regarding this. Hope that helps.

        Reply
      • kayla
        February 12, 2015 at 2:45 pm (9 years ago)

        since we are a counter and dont have a way to do a CONFIRMATION, i will not be able to provide that, however you may call our shipping dept and ask for you packages tracking number, 601-991-2017 ext 200 for shipping. also we had such a high volume of ship out orders so some orders did not get shipped out untill wednesday or thursday, which is why we offered the free shipping. and with that being said it takes 7-10 business days to ship, and since weekends arent postal days/business days, your package still hasnt had time full time that we tell everyone to arrive.

        Reply
  75. krissy
    August 25, 2014 at 4:30 am (10 years ago)

    Clinique gift time is always what every one of us Clinique Ladies look forward to-making sure we are ready to get the products we enjoy that make us feel like the fresh look of Clinique is where we start.Since it is time for fall gifts to be unveiled, the anticipation of what Clinique has for us to sample in our surprise gift becomes what we add to our “must haves”to celebrate the new season.For me,my eye was on”HAPPY”!Clinique put a sample of their new red fingernail polish in the Belk gift-along with a neutral blush perfect for fall.I made my online order and was told I could not get that gift.My plans for my daughter and I to wear it with school colors to the game and watch my freshman daughter play in band were gone.Not so Happy Clinique Mom tonight. 🙁

    Reply
  76. katherine
    July 26, 2014 at 11:08 pm (10 years ago)

    Can someone explain the presale process…New to this. Spent almost two hours and almost $200 products….none of which were on sale yet ccan’t get my products to take home until August 5th….looked like she put them all in a bag….why couldn’t I take those home? I thought I would just have to wait for the free bonus gift….not wait on all if it. Upset!

    Reply
  77. Carmen
    August 29, 2013 at 12:54 am (11 years ago)

    Is this Clinique promotion still available until Sunday Aug 31st in store?

    Reply
  78. Name
    July 18, 2013 at 1:51 pm (11 years ago)

    Is this gift with purchase available online ???

    Reply
    • Alice
      July 18, 2013 at 3:21 pm (11 years ago)

      It should be in August 2013…

      Reply
  79. Name
    January 3, 2013 at 5:47 pm (11 years ago)

    Thank you very much Alice for this update. I, myself love Clinique and it’s been very hard to keep up with the gwp. You’re such a big help and has made updating much easier.

    Reply
    • Alice
      June 24, 2013 at 8:38 pm (11 years ago)

      oh, thanks for your kind words. I appreciate it.

      Reply

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