Clinique Bonus Time


Belk was founded in 1888 in the United States by William Henry Belk. Later, William with his brother (who was invited into the company as a business partner) found bargain sales to be the biggest advantage of their company. With lots of money to spend on advertising every month their business was growing.

Belk logo

Belk runs scheduled Clinique gifts with purchase two times per year – in February and in August. However, back-in-stock offers may appear anytime during the year.  You can also get free shipping, without the use of a coupon code.

The next Clinique Bonus at Belk is going on now through February 26, 2018 or while supplies last.

It’s a 7-piece gift (a $75 value) designed by Marimekko – free with any $28 Clinique purchase.

Build your own gift. Pick your bag. Pick your mix.

Choose Your Bag:

  • green or
  • pink cosmetics bag

Choose Your Mix:

  • Brighten and Glow (5 piece mix):  Take The Day Off For Lids, Lashes and Lips, Turnaround Daytime Revitalizing Moisturizer, Turnaround Overnight Revitalizing Moisturizer , Clinique Pop Lip Color+ Primer. Bare Pop, High Impact Mascara Black
  • Stand Out Eyes 5 piece mix): Rinse Off Makeup Solvent, Eyeshadow Trio: French Roast, Nude Rose, Ivory Bisque Bronze Satin (Single Shade), All About Eyes, Quickliner For Eyes – Intense Ebony, High Impact Lash Elevating Mascara Black

Choose Your Accessory:

  • Choose Mirror (Blue/Green) or
  • Credit Card Pouch (Pink/Green)

Spend $55 and choose a step up gift

  • Clinique Happy™ Duo: Happy Gelato + Happy Fragrance
  • Instant Refresh Duo: 7 Day Scrub Cream Clinique + PopLip Color + Primer: Love Pop

Get even more when you spend $75 – receive a tote bag – big enough to fit all 9 pieces.

Shop Clinique at Belk now

You will also receive free shipping – with any order. 



The past promotions at Belk (2013-2017):

The purchase has increased by $3 over the years, however, the value of the gift has increased, as well. Belk usually offers an option to choose 1 or more gift items – usually there are pinks, nudes, violets, corals variants to choose from, giving the store a bit more of a variety than some of the other department stores.

To see which products were included in the previous gifts offered at Belk, click the button “Load more”.

Load More


Clinique Bonus at BELK is starting on August 1, 2017. It is a 7-piece gift (a $75 value) free with any Clinique purchase of $28.00 or more.

Modern glamour. A limited-edition collaboration with Jonathan Adler

With any $28 purchase receive:

  1. EXCLUSIVE Cosmetics bag,
  2. Rinse-Off Eye Makeup Solvent,
  3. Rinse-Off Foaming Cleanser,
  4. Dramatically Different Moisturizing Lotion+,
  5. High Impact Mascara
  6. YOUR CHOICE Superbalanced Silk Makeup Broad Spectrum SPF 15 in a choice of 4 2 shades (Silk Ivory, Silk Canvas, Silk Suede or Silk Sable),
  7. Jonathan Adler Lipstick in Plum

+Get more

Also receive another 2 free gifts:

  • Free 6-pan eye shadow palette (with any $55 Clinique purchase excluding Happy) or
  • Free deluxe Happy Perfume Spray (with $55 Happy purchase)



Update June 11th: Sold out. The next bonus time at Belk starts around August 1st, 2017. I will update when I get more info from them.

Update June 5th: This gift is back in stock at Belk. While supplies last.

It’s bonus time at Belk! Starting from January 31, 2017 – with your purchase of $28 or more receive a 7-piece gift.

7 curated & coveted pieces to create a new look.

Bonus Choice of Eye and Lip colour in Nudes or Corals.


What’s included in the gift?

  1. Dramatically Different Moisturizing Lotion+,
  2. All About Shadow Trio,
  3. High Impact Mascara- Black,
  4. Happy Perfume Spray,
  5. Take The Day Off,
  6. Long Last Lipstick,
  7. BONUS CHOICE: Coral is Runaway Coral Lipstick with trio shadow (starlight star bright, wear every wear grey, olive in my martini) OR Neutral is Ginger Flower Lipstick with trio shadow (morning java).
Turn your 7-piece gift into 9 gifts. Purchases of $55 or more qualify for the step up offer and it is a choice of:
  • Turnaround Day & Night Creme or
  • Lipstick- Love Pop, & Lipliner -Intense Cosmo

A value worth over $95.


Update: The promotion has ended. The next one should start in the beginning of February 2017.

There is a new Clinique Bonus at Belk (we saw a very similar gift at Belk in August 2016). It is a 7-piece gift (a $70 value) with your choice of lipstick. FREE with any $27 Clinique purchase.

Each gift includes:

  • Moisture Surge Extended Thirst Relief
  • Liquid Facial Soap Mild
  • Take The Day Off Makeup Remover
  • Chubby Stick Lip Colour Balm in Chunky Cherry
  • High Impact Mascara in Black
  • Cosmetic bag

Plus, choose your lipstick:

  1. Long Last Soft Matte Lipstick in your choice of Matte Petal or Matte Beauty


You will also receive free shipping, no minimum purchase.

The bonus time at Belk is from February 2 to February 22, 2016.

New looks. New ways to pop.

Make any Clinique purchase of $27.00 or more to receive your choice of a Pink Look (Soft Pops) – pictured or a Peach Look (Bold Pops) featured in a bright geometric print makeup bag (Kapitza). A $70 value.


Bold Pops: Soft Pops:
Rinse-Off Foaming Cleanser Rinse-Off Foaming Cleanser
Dramatically Different Moisturizing Lotion+ Dramatically Different Moisturizing Lotion+
Repairwear Laser Focus Wrinkle Correcting Eye Cream Repairwear Laser Focus Wrinkle Correcting Eye Cream
All About Shadow Duo in Black Honey from Morning Java Quad/Amber All About Shadow Duo in Rainforest from Nightcap Duo/Seashell from Starlight Starbright Duo
NEW Clinique Pop Lip Colour + Primer in Melon Pop NEW Clinique Pop Lip Colour + Primer in Punch Pop
High Impact Mascara in Black High Impact Mascara in Black


Actual photos of the Peach and Pink Looks:

There is no step-up gift at this moment. The promotion ends on February 22 or while supplies last.

You will also get free shipping.

Update 12/1: Sold out!

Online only, for a limited time at Belk you can receive this 8-piece gift (a $70 value) – free with any $27 Clinique purchase.


  1. Cosmetics Bag
  2. Mini Cosmetics Bag
  3. All About Eyes
  4. Dramatically Different Moisturizing Lotion+
  5. Clinique Colour Compact in Nudes
  6. Different Lipstick in Angel Red
  7. Lash Doubling Mascara in Black
  8. Clinique Happy Perfume


Note: we saw similar gift (the same products with slightly different components) at Macy’s one year ago.

You will get free shipping from Belk.


Update August 23rd: The promotion officially ends today, but you might find the gift available online and in some stores, while supplies last.

The next gift at Belk starts August 3rd, 2015. The minimum qualifying purchase is $27.00 (the same as one year ago) and you will receive 7-piece Clinique gift with your choice of shades (Pink or Nude).

A fresh start to fall.

With $27 purchase you will receive:

  1. NEW Turnaroud Daytime Revitalizing Moisturizer in Gold Glow
  2. DDML+
  3. All About Shadow Trio – Bubble Bath, Portobello, Graphite OR Mist from Wave after Wave Duo, Pacific Coast
  4. NEW Chubby Cheek – Roly Poly Rosy OR Robust Rhubarb
  5. NEW Long Last Soft Matte Lipstick – Matte Petal OR Matter Suede
  6. Lash Doubling Mascara in Black
  7. Stripe Cosmetic Bag

pink-belk-giftPink variant shown.

Click here to see Nude variant. Free shipping on every beauty purchase.


Update 2/25: Not available anymore. The next one at Belk will probably be in August 2015.

Update 2/23: The gift is still in stock.

One of the first spring Clinique gifts in 2015 is going on now at Belk.

The bonus time starts February 3, 2015 and the qualifier is $27.00 (the same as a year ago). Gift comes with two color choices (violets or pinks).

Everything’s coming up colour

Pink selection has: Violet selection has:
Strawberry fudge eye shadow Blackberry frost eyeshadow
Pink blush New clover blush
Think bronze lipstick A different grape lipstick

+ every gift includes:

  • Moisture surge intense
  • Dramatically different mascara
  • Lash doubling mascara in black
  • Take the day off for lids lashes and lips

The gift is available online and in-stores during promo period Feb 3-22, 2015 or while supplies last.


Update: This mini gift with purchase is sold out now. We must wait for regular bonus time in February 2015.

belk-gwp-50usd-purchaseThis is not a normal bonus time, but still worth to mention this. There is a 5-piece gift available now at Belk (online only) FREE with any Clinique purchase of $50.00 or more. Excludes fragrance purchases.

Seasonal skin care and colour that’s perfect to get and great to give.

Start with skin soothing Moisture Surge Extended Thirst Relief for 24-hours of hydration. Treat hands to Deep Comfort Hand and Cuticle Cream for a little every day luxury. A Different Lipstick in A Different Grape is the shade you’ll want to wear this holiday season. Polish your look with Lash Doubling Mascara in Black and keep it all in a chic, retro Cosmetics Bag.

Note: Belk ships for FREE. All beauty, all the time, no min. purchase.


Update: The promotion is no longer available.

The next Clinique gift at Belk (free with any $27.00 purchase) starts on August 5th, 2014 online and instores.

The rich and the colourful. Summer bonus time at Belk in August.

preordering-belk-bonusThe gift comes with All about eyes rich cream, High impact mascara and Chubby eye stick in bountiful beige. Additionally, there are two color choices:

Peach which includes:

  • Sunset glow blush
  • Sugared grapefruit lipstick
  • Nail polish in happy heart

Pink set includes

  • Iced lotus blush
  • Glazed berry lipsticks
  • Nail polish in hi sweetie

How to get the Belk’s bonus?

3 ways to choose from:

  • On-line – purchase any Clinique products over $27.00 on the Belk website and you should be able to select variation of your gift (Peach: Sunset Glow/Sugared Grapefruit/Happy or Pink: Iced Lotus/Glazed Berry/Hi Sweetie). If not, click on the shopping bag and under the selected products look for a link “Add your free gift with purchase“. Click on it and choose your preferred colour.
  • In-store: visit your local Clinique counter at Belk; find your nearest store here.
  • By phone: call (601) 991-2017 Ext. 267 and ask for Kayla.

*One Bonus to a client, please. While supplies last. 


mini-gift-belkUpdate: This promotion has expired.

This is not an usual Clinique bonus time. It is a mini gift with purchase ($27.00) exclusive online only at Belk where you will receive 4-piece gift. It includes: a cosmetic bag, lipstick, eye liner and Even Better hand cream.



Update: We are sorry, this promo is no longer available.

The next bonus at Belk starts February 4, 2014. Yours with $27 purchase on Belk and also in selected stores.

The gift ($70 value) includes:

  • Repairwear Laser Focus Wrinkle Correcting Eye Cream
  • Dramatically Different Moisturizing Lotion+
  • Rinse-Off Eye Makeup Solvent
  • Lash Doubling Mascara in Back
  • Exclusive cosmetic bag
  • BONUS CHOICE: Clinique Colour Compact in Pinks (shown) or Nudes (inset)
  • BONUS CHOICE: Chubby Stick Intense Moisturizing Lip Colour Balm in Roomiest Rose (shown) or Curviest caramel (inset).



Update Sep 24: This bonus (with the choices) is now available at Von Maur with free shipping.

Update Aug 27th: Gift is not available online. It might be still in some stores, though.


It has been a while since the last gift at Belk Clinique was on (to be exact 6 months). The next bonus at Belk has started on August 6, 2013.

Make $25.00 purchase of any Clinique products and you will receive 7-pc gift set ($70 value):

All gifts include: Choose your colour:
  1. Exclusive Cosmetic Bag
  2. Award Winner Turnaround Overnight Radiance Moisturizer
  3. Take The Day Off Makeup Remover For Lids, Lashes & Lips
  4. Repairwear Laser Focus: Smooths, Restores, Corrects
  5. High Impact Mascara in Black
  • Soft-Pressed Powder Blusher in New Clover or Pink Blush
  • Different Lipstick in Raspberry Glace or Think Bronze High

Update Feb 14, 2013: Bonus gift-set is still available. Moreover get extra 15% off entire order – use Belk Coupon code: 99421654. This is not a Valentines offer. The promo code should be working long-term.

Bonus gift (65USD) at BelkMake $25 Clinique purchase and get a FREE spring-perfect cosmetic bag filled with an assortment of Clinique products! A bonus valued at $65! Quantities are limited. Offer also available online at the Belk website.

Promotion should be available until February 24, but I think it will be sold out in just few days…However you can make a pre-order and secure this bonus gift for yourself.

Belk is taking pre-sale orders now (until February 1), choose your gift (pinks or violets) but you don’t get your product or gift till February 5, 2013. Not sure if this pre-ordering is available in all Belk stores but they can still ship orders, too. It is not just locally. And yes, it is the same bonus as in Stage stores few weeks ago.

How to make a pre-order?

Purchase $25 or more and choose between your choice of the pink and violet gifts. Purchases of $50 or more receives free shipping. Call (601) 991-2017 ext 267 and ask for Javelyn.

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  1. Selena
    February 7, 2018 at 3:13 pm (2 weeks ago)

    When does the February Clinique Bonus days end.I know it starts on the 6th….but when does it end???

    • Alice
      February 7, 2018 at 3:16 pm (2 weeks ago)

      Feb 26, 2018

  2. Angie
    January 30, 2018 at 3:26 pm (3 weeks ago)

    The Belk store listed for pre-sale are super sweet! Very nice experience, hope to pre-order with them again. I would recommend them to anyone! Thank you for the information.

  3. Amy
    January 19, 2018 at 5:47 pm (1 month ago)

    Seldom do I participate in online shopping however I saw this ad and could not resist this great offer.
    I called the above number and presold with Cara Jordan for the free gift beginning Feb 6. She made this super easy.
    Giving me deluxe free sample and Free shipping included.
    I can’t wait to receive my Clinique package !

  4. Jacquelyn
    December 28, 2017 at 8:25 pm (2 months ago)

    I have been trying to reach my local Belk Clinique counter to find something out about a foundation product. Every type of make-up, cleansers, masks, moisturizers, etc. Except, my foundation, I have been using Estee Lauder Double Wear Camouflage. Does Clinique make a product that is similar. I really would love to find a similar product so I can use the same brands.
    Thank you for your help!

  5. Janet Roberts
    October 27, 2017 at 8:32 pm (4 months ago)

    I just started using Clinique. I had a great experience , I was so tried of my make up and just walked in to Northgate Belk’s ask the Clinique could she please help me . I am so happy I did I love now putting on my make up . Thank you Clinique JR

  6. Paulina Lu
    August 23, 2017 at 11:29 pm (6 months ago)

    Just wanted to let you all know that the free gift for the August 1 – 20 period is out of stock. I ordered mine and I received an email saying that they cancelled shipping the free gift. I called customer service and they confirmed that they ran out of the gift.

  7. Vickie Long
    August 17, 2017 at 3:29 pm (6 months ago)

    I went to Belk in Suffolk, Va. this month to make my Clinique purchase (dramatically different moisturizing lotion). I ask the clerk if it would qualify for the Clinique bonus and she said yes, I ask because I wasn’t sure if it was enough for it. When she rang it up it was .5 short so she says just a moment and she goes to the counter behind me no more than 5-6 feet and ask another clerk about the bonus. I could hear them very well when the clerk ask her about the difference. She was ask “did you tell her that it qualified for the bonus and she answered yes well then you have to give it to her but try to sell her something else. She returned and said it was short did I want to make another purchase, told her no then the other clerk came over and said the same thing. The bonus is just what it is “a bonus” I don’t need it , I have always purchase Clinique products and will continue however the way Belk is treating the costumers was degrading. I was very disappointed in the way I was treated however I will get over it I just drive a few extra miles and go to Franklin, Va. to their Belk.

    • Alice
      August 17, 2017 at 3:31 pm (6 months ago)

      really sorry to hear that. Maybe you can try online shopping next time.

  8. Kelly
    April 6, 2017 at 5:07 pm (11 months ago)

    I submitted a phone order in January and it is now April and I haven’t received my package. I called a few weeks ago and spoke to Hillary who said she removed the charge from my card, and re ordered it for me. It still hasn’t arrived. I’m starting to think this is a scam and plan to call Belk directly to complain. I’ve called this Clinique Belk number two days in a row and get no answer. This is unacceptable customer service.

    • Alice
      April 6, 2017 at 5:20 pm (11 months ago)

      Do you mean you pre-ordered the gift in January dialing the phone number (601-991-2017 ext. 267) published here? You can also contact Cara Jordan using this mobile number: 601-678-9553. Cara is Clinique Counter Manager at Northpark Mall-Ridgeland MS.

  9. JoMarie
    February 1, 2017 at 4:16 pm (1 year ago)

    Whats the phone# to place an order today at a Belk location because there is not a Belk store within 100 miles from my home.
    Thank you

    • Alice
      February 3, 2017 at 4:35 pm (1 year ago)

      You can dial 601-991-2017 ext. 267 and ask for Cara (Clinique Counter Manager, Northpark Mall-Ridgeland MS). She is a nice person and she has provided me with the information for the last event.

  10. sherry
    February 1, 2017 at 8:25 am (1 year ago)


    It says there is a bump up for this gift
    Turn your 7-piece gift into 9 gifts. Purchases of $55 or more qualify for the step up offer and it is a choice of:

    Turnaround Day & Night Creme or
    Lipstick- Love Pop, & Lipliner -Intense Cosmo

    A value worth over $95.

    This did not show up in my Clinique $63 total before tax on the Belk website. What is the issue and can it be corrected?


    • Alice
      February 1, 2017 at 9:32 am (1 year ago)

      I tested the website now and it really doesn’t work for the stepup gift. Maybe it’s instore only?

  11. Vicki
    January 25, 2017 at 2:45 am (1 year ago)

    My daughter and I went into our local Belk tonight, and purchased makeup, and the sales person said we qualified for the pre-sale bonus. After we completed our purchase we asked for the makeup we paid for, and the she told us we couldn’t have it until the sale went ‘live’ on the 31st. When we asked to cancel, because we needed our makeup now, she said she couldn’t cancel it until next week. So we purchased the makeup again, and she didn’t give us the free gift that’s offered for spending 50.00 worth of products.
    Is this the correct policy? If so, it should be made known before the sale is finished, that I can’t take the products home that I paid for, because I’m waiting on a ‘free gift’
    I ended up spending 165.00 in your store tonight and only got three things. She explained, after the fact, that my credit card won’t be charged for the pre-sale until it goes live, but that should have been explained beforehand as well. Since I didn’t come in for the pre-sale, I came in because I like your products. I feel like we were taken advantage of.

    • LadyBelle
      February 7, 2017 at 10:51 pm (1 year ago)

      That is how pre-sale works. It’s a pre-purchase and a courtesy to the customer. Basically, it allows you to place an order and pick your gift choices before it’s available to the public. That way you get what you want and you don’t have to worry about choices running out because some go faster than others. I always let my customers know that we keep the products before I ring them up and offer to give them a couple samples of their foundation or skincare to hold them over. The reason you didn’t get a step up with the pre-sale is because you purchased one product in pre-sale and another in what we call “basic business,” which is just a regular sale not attached to a promotion. You would have had to purchase it all in pre-sale. The reason you can’t take pre-sale products home until the gift is because it technically hasn’t been paid for since you aren’t charged until the gift starts. That would be like walking out without paying. Say a customer took the stuff home and her card was declined when the sale went live. Then she’s got products she never actually paid for. But I do agree that she should have told you up front.

  12. Stephanie Watson
    August 12, 2016 at 3:59 pm (2 years ago)

    I had used a sample size of the clinique all about eyes puff reducer. I thoroughly enjoyed the thick creamy lotion. I was expecting the same thing from the purchase of a larger container. I purchased a $30 container and it turned out to be totally liquid. I thought maybe it has gotten too hot but a night in the fridge did no good. I can’t even open and close the thing without liquid coming out. I have been shopping belk and clinique for a very long time and this is the most disappointing purchase I have ever made. Now I have thrown away $30 bucks I doubt I will shop there again. I will share this experience with friends, family, and social media.

    • Carrie Randall
      October 6, 2016 at 12:16 pm (1 year ago)

      Steph, I think if you’re not satisfied you can return any item to Clinique. I’ve never done it at Belk but I have at purchases I made at Macys. The same thing happened to me. Lipstick that came with bonus was gorgeous. I bought the full size and it was horrific! Its worth a try next time.

      • LadyBelle
        February 7, 2017 at 10:54 pm (1 year ago)

        There are two different All About Eyes. One is regular All About Eyes, which is thinner and more of a gel. The other is All About Eyes Rich, which is a thicker lotion. It sounds like they just gave you the wrong one.

  13. christy campbell
    August 9, 2016 at 7:47 am (2 years ago)

    I was not notified about the clinique sale from parks belk they usually send me a flyer through the mail im very dissapionted because i always get the 27$ and get the free gift bag thats just not cool??

  14. lhellie
    August 8, 2016 at 9:33 pm (2 years ago)

    I just purchased Clinique Happy Body Cream for $35.00 and the free gift was added to my order. Yesterday I got a ship confirmation for the Body Cream but not the free gift. Today I was notified that the free gift was cancelled from my order. The promotion just started 6 days ago. NOT a happy camper here! I will be returning the body cream.

  15. Leatha barnes
    August 6, 2016 at 7:11 pm (2 years ago)

    Where can I get the whole set soap,clarifyinglotion2 and the moisturizing lotion at a affordable price for the set

  16. Jacki Cude
    March 7, 2016 at 7:54 pm (2 years ago)

    Do you still have the peach pop available??
    Is there a step up gift? Do you charge shipping?
    Thank you❤️

  17. Elaine
    March 2, 2016 at 3:30 pm (2 years ago)

    I received the wrong color palate bonus in Belk’s February promotion and checked my order to confirm that I hadn’t ordered the wrong one. I called the toll free customer srvc. # and explained the situation, not as a complaint, but in case I could exchange it for the right one. The customer srvc. rep said he’d forward my concern to the applicable department, and I didn’t have a lot of hope of a response since my concern was so minor. Yesterday, I was pleasantly surprised to receive an overnighted FedEx box from Belk’s w/ a Clinique Bonus inside -not from the same promotion as that was sold out- but I really appreciated Belk’s prompt response to my inquiry. I just wanted to share a NICE experience with a company, and I’ll be calling Belk’s to express my thanks as well.

  18. Christy
    February 16, 2016 at 9:44 pm (2 years ago)

    I did not receive the Clinique body’s with my purchase today in Richmond, KY. The sales associate did not tell me I would not be receiving it.

  19. Joy
    January 28, 2016 at 12:53 am (2 years ago)

    Go see Cara Jordan at Belk at the Northpark Mall location in Jackson Ms. I understand she is the counter manager. She is awesome too! Can’t wait to get my gift!! They are giving great samples this year!

  20. J H
    December 4, 2015 at 11:47 pm (2 years ago)

    Did not receive any notice about 1 day sale ,am a Belk Cardholder for over 30 years

  21. Pat Porter
    December 1, 2015 at 6:51 am (2 years ago)

    Just finished ordering over $40.00 worth of Clinique online at Belk’s. I could not find the Clinique Gift anywhere when I ordered. I would like the 7 piece set please.

  22. Paula
    December 1, 2015 at 12:01 am (2 years ago)

    Belk should honor the Cliniques free gift option to those that actually go into the store (along with online) to buy their products especially this time of the year. I just purchased more than the amount required and this purchase along with many other patrons that shopped at the store should also be eligible for this. If by chance you would like to know more this was at the Branson Mo store 0351 transaction 9668. I am sure this email will go unacknowledged but a loyal patron is a patron no matter if online or in the store and this should have been available for both. Thank you

  23. Donna
    October 18, 2015 at 1:23 am (2 years ago)

    Bell needs another bonus period during November 2015

  24. Cortney
    September 5, 2015 at 10:44 pm (2 years ago)

    Kayla, I placed my pre-order with you back in July and I have still not received my order, gift, or bonus gift. Every time I’ve called, you’re not in. I’ve left at least 4 messages with various coworkers of yours. My credit card was charged and it’s been over a month since I placed my order.

    • Kayla
      September 6, 2015 at 2:26 pm (2 years ago)

      i called you back yesterday and left a message! I mailed out another package for you with all that you ordered with extra goodies for the trouble! We’ve had a lot of problems with fedex this year since they have started their “smart post” delivery method! You can call me at the store any time today if you would like!

      • Cortney
        September 14, 2015 at 10:47 pm (2 years ago)

        Hi Kayla! I got your message a couple weeks ago – I just called again today because I still have not received the order 🙁 I think Carissa just sent another package out. We both contacted the shipping department and they had no record of the order, even though I was charged. I just wanted you to know 🙂

        • Kayla
          September 15, 2015 at 2:04 pm (2 years ago)

          I’m so sorry about the delivery! Please understand this is a FedEx issue that we’ve had with a few people not just you! We are trying our best on our end, and not sure why so many packages to the same people keep coming up missing! For some reason fedex smart post stops at your local post office an the post office is loosing packages! I’m glad Charissa has taken care of that for you as I am on vacation this week! With the last customer packages that she never received we had to eventually changed the zip code for her to relieve it, is there possibly another zip code your area uses?

          • Cortney
            September 21, 2015 at 10:00 pm (2 years ago)

            It seems that the same thing has happened to me again. I contacted FedEx and Smart Post delivered my package to USPS, but they don’t have a tracking number for me and now USPS can’t locate it. It may be on its way back to you. I know that it’s not your fault but it seems to me that your team should try a different form of delivery. I believe this is now the 3rd package that you have tried to send me, and it’s been almost 2 months of this. I’m really sad and frustrated and of course no one at USPS or FedEx can help me. I’ve spent almost an hour on the phone with them and they just keep referring to each other. Smart Post is not a good option. Is there a way that you can overnight me a package using an alternative delivery method? Maybe you have my incorrect address? Please note that my unit is #22J. Zip code 92610.

            Thank you.

          • Cortney
            September 22, 2015 at 3:43 am (2 years ago)

            Hi Kayla,

            I got ahold of USPS and they are re-routing the package back to me and it should be delivered by tomorrow so you don’t need to send another one. I’ll let you know when I receive it!

    • Kayla
      September 21, 2015 at 10:34 pm (2 years ago)

      Hey cortney, if you would call me tomorrow between 1-9 and I’ll have my manager over night it to you. That way it’s not going through smart post. I had another customer with this problem and after we over nighted it, she got it right away! My shipping dept is concerned about this shipping outlet as well and they are looking at other options for future! But my last customer who had this problem we just did it over night instead of smart post an she received it the next day! Please call me tomorrow so I can do that for you 601-991-2017 ext 267

      • Cortney
        September 23, 2015 at 1:08 am (2 years ago)

        Hey Kayla! I got the package today (hallelujah!). Thanks for staying on top of this for me and for being so responsive.

  25. Name
    August 23, 2015 at 3:47 pm (2 years ago)

    When is this promation over?

  26. R Davis
    August 21, 2015 at 4:27 pm (3 years ago)

    I called Kayla at Belk, BIG MISTAKE, I ordered and was not to be charged until it shipped. Guess what, I was charged and never received anything. I called and they only want to refund $61 and I was charged $71, I think there is maybe some kind of fraud going on. Buyer beware!!!!

    • Kayla
      August 22, 2015 at 9:37 am (2 years ago)

      I haven’t been aware of this issue, even my store manager hasn’t heard of this. But we do tell them to expect shipping to take up to 15 business days since it’s free shipping it does take about that long, and it’s only been 12 business days so she still is inside the time frame that we let every customer aware of. I tried to call her to see if I could resolve the issue since know one around here knows about this but she didn’t answer so I left a message

    • Kayla
      August 22, 2015 at 10:22 am (2 years ago)

      Okay she called back, she was upset that someone in our shipping dept couldn’t give her the information she was looking for an she said she didn’t realize it could take up to 15 days to ship so she said she would wait a few days and see if she receives it and will call me back Tuesday if she doesn’t and I promised her that if it has to be returned she will in fact receive all 71.16 back and she was fine with that she said she didn’t realize shipping could take so long

  27. nancy
    August 17, 2015 at 10:15 pm (3 years ago)

    I want to order 2 of the dramatically different moisturers, but I cab get the site to let me have the bonus.

  28. Arlette C. Ballew
    August 10, 2015 at 4:42 pm (3 years ago)

    I would like to order Clinique Super City Block (40 SPF) and a Clinique eyebrow pencil for graying (light brown and white) hair, and to receive the bonus package. If I need to order one more thing to make the $27, please let me know and I will add something. Thank you.

    • Kayla
      August 17, 2015 at 6:01 pm (3 years ago)

      I would love to help you with that order! If you will call me at 601-991-2017 ext 267 any time tomorrow an I will help you with that! Thank you!! -kayla

  29. Kayla
    August 8, 2015 at 4:21 pm (3 years ago)

    Our store if officially out of step up gifts 🙂 but we still have the original gift left! Thank you so much ladies for all the support!

  30. donna
    August 6, 2015 at 12:05 am (3 years ago)

    What are the two different shades of lipstick?

    • Kayla
      August 7, 2015 at 6:22 am (3 years ago)

      Matte Petal or Matte Suede

  31. Lori
    August 4, 2015 at 10:46 am (3 years ago)

    How do you get the 2 free chubby sticks? Is there a coupon?

    • Alison
      August 4, 2015 at 4:57 pm (3 years ago)

      I’m wondering the same thing. I “saved up” items to order just so I would have enough to qualify for the free sticks.

    • Kayla
      August 5, 2015 at 12:41 am (3 years ago)

      The two free chubbies are only in store! Online will not be offering these with purchase! If you would like you can call the number listed an we would be glad to ship your order to you for free ! 6019912017 ext 267

      • Kat
        August 5, 2015 at 5:38 pm (3 years ago)

        Don’t bother. I waited for months so u could get 2 chubby sticks. It says full size ones of your choice eyes or lips. But they have the WORST colors that they claim can only be picked!

      • Sharon keith
        August 15, 2015 at 5:26 pm (3 years ago)

        My daughter and I both paid for our pre-sale items which was enough for the free chubby sticks. I told the clerk What colors i wanted and she was going to take care of it.When my daughter went in to pick both of our purchases up, she was told they were out of the chubby sticks. She went on to say how she made sure HER customers got theirs. Is this how you treat your loyal custommers? If so, count me out!

  32. Shellie
    August 3, 2015 at 11:01 pm (3 years ago)

    Hey, there! Please be sure to double check the start dates when posting. The online start date does not correspond with the in-store start date!

    • Kayla
      August 5, 2015 at 12:43 am (3 years ago)

      It was a glitch in the system! I work for belk and the gift should not have been available online until the 4th! If you were able to order on Monday than you just got lucky!

  33. Mary Anne
    August 1, 2015 at 6:20 pm (3 years ago)

    I can’t order the GWP yet online since it doesn’t actually start until Monday. Will I be able to order the GWP online starting on 8/4, I haven’t ordered these online before? I don’t have a Belk close by so that’s not an option.


    • Alice
      August 1, 2015 at 6:22 pm (3 years ago)

      Of course, no problems with ordering online at Belk.

  34. Sherpa
    July 10, 2015 at 6:44 pm (3 years ago)

    That’s a beautiful bag!

  35. Lorita Jones
    April 8, 2015 at 1:50 pm (3 years ago)

    I go to Belks in Waynesville NC. I always use Continous coverage makeup. I have for years so I always get it at bonus time so I can try out your other products. However the girls at the sales counter will not give me the bonus products they say that is has to be over 25.00 and it is with taxes. I think that is very rude I drive 45 miles there and 45 miles back a total of 90 miles to go to belks to get the makeup and Waynesville is the closest to me as I live in Robbinsville NC.28771. Could you do something about that? Thank you very much Lorita

  36. Nancy M Smith
    February 23, 2015 at 2:51 pm (3 years ago)

    I placed my qualifying order yesterday and did not realize that the bonus gift was not available which
    was the incentive for my order to begin with-I am very disappointed that I was not told at time of
    purchase that gift was not available-according to this ad the gift is still available today 2/23-pls
    confirm that I can receive my gift with purchase in pink tones
    Nancy M Smith in Miami

    • Alice
      February 23, 2015 at 3:22 pm (3 years ago)

      If the gift was shown in your shopping cart… it should be good.

  37. anonymous
    February 17, 2015 at 6:35 pm (3 years ago)

    The counter manager with Clinique at Belk, Williamsburg was so rude to me that I will start looking for another skincare product line. My regular consultant left and this “person” has NO customer service. I HAVE had more than one encounter with this “person”. No smile and not helpful. I have been in customer service for 30 years and if Belk wants to lose business because of keeping someone like that, then that’s a shame.

  38. Cindy from Carmichael, CA
    January 22, 2015 at 12:02 am (3 years ago)

    Today, January 21, 2015 I called “Kayla”- very sweet lady, and she helped me with my order (free shipping). Also, she will be sending a free deluxe size sample, just as the add said. My card will not be charged until February 3 when the products will be shipped. In CA they were not going to have a bonus time until March and I couldn’t wait that long. I have been using Clinique since my mother let me wear makeup at age 16 and I just turned the ripe age of 60. I wouldn’t put anything else on my face and when people find out my age they can’t believe it. I have to credit Clinique for that. Wish I could add my pic to show. Thank you Clinique!!!

    • Haley
      February 12, 2015 at 5:57 am (3 years ago)

      have you received your order? or any confirmation? I pre-ordered but did not receive any confirmation and have not received my order even though my credit card has been charged. The phone number is no longer there either so I do not know who to contact.

      • Alice
        February 12, 2015 at 12:16 pm (3 years ago)

        The number is 601.991.2017 ext 267. Ive just sent you an email with her name and facebook.
        I have also contacted Kayla regarding this. Hope that helps.

      • kayla
        February 12, 2015 at 2:45 pm (3 years ago)

        since we are a counter and dont have a way to do a CONFIRMATION, i will not be able to provide that, however you may call our shipping dept and ask for you packages tracking number, 601-991-2017 ext 200 for shipping. also we had such a high volume of ship out orders so some orders did not get shipped out untill wednesday or thursday, which is why we offered the free shipping. and with that being said it takes 7-10 business days to ship, and since weekends arent postal days/business days, your package still hasnt had time full time that we tell everyone to arrive.

  39. krissy
    August 25, 2014 at 4:30 am (3 years ago)

    Clinique gift time is always what every one of us Clinique Ladies look forward to-making sure we are ready to get the products we enjoy that make us feel like the fresh look of Clinique is where we start.Since it is time for fall gifts to be unveiled, the anticipation of what Clinique has for us to sample in our surprise gift becomes what we add to our “must haves”to celebrate the new season.For me,my eye was on”HAPPY”!Clinique put a sample of their new red fingernail polish in the Belk gift-along with a neutral blush perfect for fall.I made my online order and was told I could not get that gift.My plans for my daughter and I to wear it with school colors to the game and watch my freshman daughter play in band were gone.Not so Happy Clinique Mom tonight. 🙁

  40. katherine
    July 26, 2014 at 11:08 pm (4 years ago)

    Can someone explain the presale process…New to this. Spent almost two hours and almost $200 products….none of which were on sale yet ccan’t get my products to take home until August 5th….looked like she put them all in a bag….why couldn’t I take those home? I thought I would just have to wait for the free bonus gift….not wait on all if it. Upset!

  41. Carmen
    August 29, 2013 at 12:54 am (4 years ago)

    Is this Clinique promotion still available until Sunday Aug 31st in store?

  42. Name
    July 18, 2013 at 1:51 pm (5 years ago)

    Is this gift with purchase available online ???

    • Alice
      July 18, 2013 at 3:21 pm (5 years ago)

      It should be in August 2013…

  43. Name
    January 3, 2013 at 5:47 pm (5 years ago)

    Thank you very much Alice for this update. I, myself love Clinique and it’s been very hard to keep up with the gwp. You’re such a big help and has made updating much easier.

    • Alice
      June 24, 2013 at 8:38 pm (5 years ago)

      oh, thanks for your kind words. I appreciate it.


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